I stayed in this hotel as it was the host hotel for the conference I was attending in the convention centre next door. Check in and check out were quick and easy. All staff I dealt with were very friendly.
I booked a non smoking room. It smelt smoke free, was clean and huge. I liked the separate living and sleeping space. The bed was comfortable. I would describe the decor as a bit outdated but that was not important to me.
I ate in the hotel restaurant and was surprised that the food tasted as good as it did, as not all hotel restaurants do. Prices were typical of eating at a hotel. The waiter I had at dinner was awesome, he talked me into ordering a cheaper item because it was tastier and he was right. I love that kind of honest service. I also loved the complimentary happy hour. Free drinks and snacks was a lovely surprise. They also offer a free breakfast each morning. I did not go as my conference provided us with breakfast but I never noticed the long lines other reviewers mentioned; perhaps because I stayed during the week.
The hotel is located on the other side of the freeway and nothing is in walking distance which was a big drawback, so it is nice that they offer a free shuttle downtown.
Overall I was pleased with my stay at this hotel and will remember this chain in the future.
- Official Description (provided by the hotel):
- The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more less
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- Also Known As:
- Embassy Suites St Charles
- Embassy Suites Saint Charles
- Saint Charles Embassy Suites