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“Great stay for a short trip” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
Ranked #6 of 20 Hotels in Saint Charles
Certificate of Excellence
Good Hope, Illinois, United States
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great stay for a short trip”
4 of 5 stars Reviewed June 17, 2014

We have stayed here before but it was many years ago so we decided to stay here again because the first stay was good. We were pleased again just like the first time. Check in was prompt and they even asked me if we wanted a highway view or the back of the hotel, I chose the back of the hotel this time. It is in a good location just off the interstate and is very close to historic downtown. The rooms are very spacious and clean and the bed was very comfortable. We did not take advantage of the free breakfast but only because there is a Waffle House 2 minutes away and I LOVE Waffle Houses so we ate there. The front desk clerk also gave me late checkout which was 1:00 instead of 12:00. We will always chose this hotel when staying in or near St. Charles because we always get the best deals and great service.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RobynBrent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NataleeK, General Manager at Comfort Suites, responded to this review, June 18, 2014
Thank you so much for taking the time to review our hotel. We are happy that you came back and enjoyed your stay with us years later-what a compliment! We look forward to serving you in the future and will strive to exceed your expectations each and every time. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    65
    59
    16
    5
    10
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3
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Upstate NY
Level Contributor
139 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed May 6, 2014 via mobile

Good, very reasonable stay and close to interstate. In fact, one of the detriments was the highway traffic noise. But St Charles was a real find! Lovely quaint historic town perfect for walking. Nice shops, plenty of parking and parks, including a separate dog park along the river. We'll never stay in St Louis again! Great stop on a cross country drive and a chance to stretch your legs. Stayed at near-by comfort suites, but plan to stay at BnB or other hotel closer to Main Street on next visit.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank ret1re
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, MO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

We rented two double bed suites for one night at this hotel for our family. We were very pleasantly surprised by the size of the rooms, the cleanliness and amenities. It was also very quiet, never heard any other occupants. Beds were comfortable, had a nice reading chair with footstool, sofa, work space, fridge and microwave (good for reheating those fabulous leftovers from eating at Zia's on the Hill!!).Breakfast was good, even had eggs and sausage for our low-carb eaters. The staff was friendly and we would recommend this hotel to anyone. Found a beautiful church nearby to attend Mass, as well. Location had everything we needed and easy access to I-70.

Room Tip: Once we got off the elevator, the suite on the right side of the hall was considerably larger than t...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 65_falcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NataleeK, General Manager at Comfort Suites, responded to this review, April 3, 2014
Thank you so much for this wonderful review! We are happy to have exceeded your expectations and can't wait to have you as our guest again during your next trip back to St. Charles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CRYSTAL LAKE
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 28, 2014

We chose this location to tour Missouri wine country. It was the perfect combination of location and amenities for us. The hotel is easy to find, has pleasant staff, and the rooms were very nice. Jacuzzi tub, suite-style layout was what we were looking for. Beds were very comfortable. We thought the accomadations were a great value given the walking distance to historic St Charles and short drive to Daniel Boone's home and wine trail destinations-Augusta, Hermann

Room Tip: No great views. South rooms face expressway
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GG1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NataleeK, General Manager at Comfort Suites, responded to this review, March 31, 2014
Thank you very much for your review. We are happy you got to see and explore Missouri's beautiful wine country, just a short drive away. We look forward to serving you again during your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Falls, Iowa
2 reviews
3 of 5 stars Reviewed March 19, 2014

Hotel: was overall average.
Parking: good size parking lot.
Location: was good, right off the interstate. Took about 30 minutes to get to Arch, and other attractions.
Beds: twin beds, far too small for couple, would be fine for single person.
Room size: bigger than average, nice that it had pull out sofa.
Pool: was clean, no hot tub, and key access to pool didn't work properly. Hotel staff even struggled with it on two different occasions "it's just kind of sticky some times".
Breakfast 1st day: waffle maker temps too high, tip- take them out 20 seconds before timer says.
Breakfast 2nd day: Scrambled eggs were not warm, told day time lady -she apologized, but Night Time lady was grumpy and defensive to me (just tried to help).

  • Stayed March 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NataleeK, General Manager at Comfort Suites, responded to this review, March 28, 2014
Thank you for your review of our hotel. Just to clarify, we do not have any twin beds in the hotel. Our suites either include two double-sized/full-sized beds and a sofa sleeper or one king-sized bed and a sofa sleeper. We will take your feedback into consideration for future improvements and look forward to serving you during your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 30, 2014

First time at this hotel for us. Wife and I stayed one night at this hotel before my wife went into the Hospital. Was the best lodging we have had in MANY years. We had a king suite- king bed, business center in room, sleeper sofa, Jacuzzi tub, fridge, & microwave. Desk clerk was very pleasant and helpful. Fast check in. Very convenient- right off the highway and easy to get to. Price was great for what we received Would highly recommend this hotel to anyone wanting a great place to stay while in the St. Charles area
Only thing not great was the fact that the TV remote button to look at channels was broken. But did not matter- found what we liked to watch right off..

Room Tip: For the outdoors person- Bass Pro Shop was right across the street.
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank nuprofessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW Iowa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 17, 2014

Excellent service and breakfast. It was quiet in our room on the opposite side from the freeway. My only caution to future visitors is that this hotel is very tricky to access by car, so study Google maps carefully beforehand.

Stayed December 2013, traveled as a couple
Helpful?
Thank davyduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NataleeK, General Manager at Comfort Suites, responded to this review, January 22, 2014
Thank you very much for your positive review of our hotel. We look forward to serving you again during your next visit to St. Charles!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1400 S 5th St, Saint Charles, MO 63301-2445
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Saint Charles
#6 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Saint Charles
Comfort Suites Saint Charles
Saint Charles Comfort Suites

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