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“Good value accomodations for a family!”
4 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #6 of 19 Hotels in Saint Charles
Certificate of Excellence
Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good value accomodations for a family!”
4 of 5 bubbles Reviewed April 6, 2012

Just back from a 4 day trip to the St. Louis area with my 3 children and sister. I chose this hotel based on location, cost and the favorable reviews from Trip Advisor. This hotel is clean and the staff was very accommodating. My 10 & 7 year old LOVED the indoor pool. I enjoyed the added space in our room and the pull out couch & crib that were provided for my 2 year old. The free morning breakfast was an extra savings and got our day off to the right start each morning. The location is very convenient for visiting the sites in St. Louis (approx. 20-30 minute drive) and the hotel is right off the expressway. My husband was not traveling with us on this trip and I felt very safe at this hotel and neighborhood. We ran out of time to explore the St. Charles area, but drove through the town and loved what we saw - top of our list for the next time we visit. The only negative comments I can give this hotel is that some things are starting to look a little worn (wallpaper peeling, marked up, fabric on couch needs updating) and the free wi-fi did not work on my phone. Overall, a great choice in accomodations!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ShellBellTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
    70
    63
    18
    6
    10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Murphysboro, Illinois
Level Contributor
11 reviews
3 hotel reviews
4 of 5 bubbles Reviewed March 19, 2012

This faciliy was staffed with helpful, friendly workers. It is conveniently located near local attractions, and provided clean, welcoming amenities. I would certainly recommend it to fellow travelers!

Room Tip: As crazy as it sounds, i would choose a top floor room. Our only complaint was that in our room on...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H-Etherton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Beloit, IL
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 14, 2012

We wanted to stay at Ameristar casino but $209.00 for a room was way more than we wanted to pay. This hotel is very close. If it was warm out we would have walked. The hotel does not offer shuttle service to the casino but did offer to get us a cab. We just drove over. The Casino also does not offer shuttle service. Hotel was very clean. Breakfast area was big and roomy and food was very good. They had bisquits and gravy, scrambled eggs, fruit, yogurt waffles, cereal etc. I would stay here again.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank OzarkME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 5, 2012

We have stayed at this Comfort Suites several times, but the other night just really topped it all. My daughter and her husband were with us and we had reservations at the Comfort and they had earned a free night at the Ameristar (located just a few blocks away) and had reservations there. We checked in and then went to the Ameristar for them. They went to check in and they had cancelled their reservation. It was 8:15 p.m. and the room had been guaranteed with a credit card and they said it was cancelled since they were not there by 8:00 p.m. There have been several instances when it has been past 8:00 when they checked in there. We beat it back to the Comfort and the gentleman at the front desk said yes, indeed they were booked full, but he would double check. Apparently a room had just opened up. We were so thankful! The service, employees and the breakfast are all so AWESOME here at the Comfort. We will alway make this our hotel when we are in the St. Louis area!!!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lori C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 24, 2012

Is it a Ritz Carlton? Nope. But you definitely get what you pay for. I stay here several times a year for work. There are fancier hotels just around the corner, but they're MUCH more expensive.

The hotel is clean and comfortable. The "free" breakfast is a convenient way to start your day. They even change it up from day-to-day so you don't eat the same thing if you're here for a couple days.

It's conveniently located for good dining, some entertainment at the local casino, and not too far from the city. The staff is ALWAYS friendly and accommodating. I forgot my razor on the last trip and the hotel offered me complimentary shaving cream and razors.

This is a great place to stay if you want something more than a motel six but don't want to spend the money on a high end hotel. I will continue to stay here each time I travel on business.

Room Tip: All rooms are "suites" with a couch, table, refrigerator and microwave. You can't go w...
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  • Stayed January 2012, traveled on business
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Helpful?
Thank Okie1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalstar, General Manager at Comfort Suites, responded to this review, February 2, 2012
Okie1976,
Thank you for your kind words about our hotel. We are glad that you appreciate our rotating hot breakfast menu. We strive to provide a fresh variety of options to appeal to our guests tastes and we are very thankful for your repeat business. See you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 9, 2012

Wow what great service this hotel provides. The front desk staff is top notch. I travel with work very often and have a budget to stick to. This hotel is a great value for the money with updated rooms and TVs. This is my home away from home when I'm in the stl area!!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jscott918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed December 25, 2011

We booked and paid early to get the best price on a room with kingsize bed and whirlpool tub on Dec. 23. When we found out firsthand how nice the room was and how pleasant the holidays can be in historic St. Charles, we decided to stay another night. Kenneth at the front desk helped us get "almost" the same rate for our second night, and we enjoyed our Christmas in St. Charles VERY much. A quiet motel with roomy hallways, a complete breakfast, and lots of pillows. No complaints. Hope to return!

Room Tip: Our room with a king size bed had a separate area with a couch, a large desk, and a chair with foots...
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bikelady_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 1400 S 5th St, Saint Charles, MO 63301-2445
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Saint Charles
#6 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
We are an all suites hotel. Renovation complete as of end of 2016. Free deluxe continental breakfast. Free wi-fi, free USA Today newspaper daily. Fresh baked cookies served Monday - Thursday. We allow pets with a fee of $15 per day per pet, upto 3 pets and only allowed on first floor and certain rooms on second floor. No pets allowed on third floor including the St.Charles Suite. We are in same parking lot of Heart of St.Charles Ballroom. We are in front of Ameristar Casino and close to Hollywood Casino. Close to Historic Downtown St.Charles. Across from Streets of St.Charles and across from the Bass Pro Plaza. ... more   less 
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Also Known As:
Comfort Hotel Saint Charles
Comfort Suites Saint Charles
Saint Charles Comfort Suites

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