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“Started staying in other Hampton Inns after this experience” 5 of 5 stars
Review of Hampton Inn St. Louis/St. Charles

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Hampton Inn St. Louis/St. Charles
Ranked #2 of 19 Hotels in Saint Charles
Certificate of Excellence
Memphis, Tennessee
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Started staying in other Hampton Inns after this experience”
5 of 5 stars Reviewed September 24, 2012

This was a nice hotel that I had the pleasure of staying at for a few nights. The hotel was located near a freeway but it wasn't noisy. I did notice that it was not near many things in walking distance but as I had a rental car that was of no concern. The staff were extremely nice and accommodating. The morning breakfast was good and the lady who is responsible for the upkeep of the breakfast area was very friendly and made our stay even more pleasant. I made sure to write a comment card about her. The rooms were clean, quiet, and I loved the comforters. I brought my mother along on this trip and she thoroughly enjoyed her stay as well. Because of this experience we started booking Hampton Inns in other cities as well. Thumbs up and thanks for the great stay!

  • Stayed November 2011, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Paulavetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review, September 26, 2012
Thank you so much for your kind comments regarding your visit to the Hampton Inn St. Charles. We hope you find your upcoming visitis to other Hampton Inn's as enjoyable. We look forward to seeing you in the near furute. Sincerely,

Jim Will
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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439 reviews from our community

Traveler rating
    268
    106
    51
    8
    6
See reviews for
171
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113
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 3, 2012

The hotel was located right off the interstate which made it easy to find. It was near three strip malls which included fast food restaurants, grocery stores, name-brand retail stores, and other little shops.

My first room was noisy: in-room air conditioner, outside air conditioner and exhaust vent in the bathroom. Jim, front desk, moved me to a room across from the vending machines (which was 2 less noises disturbing me). I figured no one would be using the ice machine late at night - I was wrong. Otherwise my room was fine. The pillows were flat and uncomfortable however. Lastly about the room, as Hobietim mentioned instead of a closet there was a wardrobe. The clothes bar was too low for my dress. It was a nice party dress so it dragging the bottom of the wardrobe could have damaged it.

The breakfast was your standard free fare - waffles, pastries, bagels, yogurt, fruit, etc.. Sat. was eggs and sausage. Sun. was eggs and sausage gravy. There was only one waffle iron so there was a line.

Would I stay there again, probably not since my friends live further east. This was a spur of the moment trip and it was near the place I was going to.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 231Liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review, September 5, 2012
I’m sorry we were not able to provide you with a great experience during your recent stay. We appreciate your feedback about the noisy air conditioner and exhaust vent. Our maintenance team will be investigating these issues and making adjustments to any malfunctions. I’m pleased to hear that our staff was able to move you to another room but apologize you experienced ice machine noises in the second guest room. Your satisfaction is very important to us and we hope you will consider this an atypical experience. Your comments will surely help us improve our guest experience. We hope you will consider staying with us again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prairie Vilage, KS
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 4, 2012

We stayed here for 4 nights due to a youth hockey tournament nearby. We appreciated everything the H.I. had to offer. The front desk people were incredibly courteous and helpful. The morning breakfast was perfectly fine, AND changed a little each day, i.e. eggs and bacon, sausage and biscuits/gravy, etc. The pool was great. And the location was convenient to everything we wanted to do, including just 30 mins from downtown St Louis. Also very close to the wonderful Historic Main Street of St Charles, MO. The General Manager, Jim Will, took time out to talk to us about our stay, and we could tell he was very involved in making the stay a pleasant one. Darin at the front desk was also particularly helpful. We'd stay here again easily!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TimK7700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Defiance, Missouri
Level Contributor
507 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed July 26, 2012

Interesting HI, it was something else at some point - v shaped building. Staff congenial and well versed, until back fast staff trolling for comment cards and tips while serving. Room standard with older wardrobe separate from hutch, desk was placed by bed limiting one side of bed to 2/3s access, not very safe as well if you roll over. Otherwise standard HI what you expect and want!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Hobietim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansas city, mo
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 12, 2012

I just stayed here for the 5th time in several years and it just seems to get better. They were very easy to deal with when I asked for a certain floor with quiet around me. The room was very clean and the breakfast hostess was cheerful and hard-working. I would absolutely stay here again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank funtraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma, KS
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 26, 2012

My kids said this was the best place of our whole vacation and we stayed at quite a few nice places! The room was clean, the desk service very good, the breakfast good and the morning staff very good.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ksbeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 21, 2012

Hotel staff very nice and breakfast included fresh fruit, waffles to make and scrambled eggs. HOWEVER HOTEL was built 25 years ago. The truck breaks to get off the highway were quite loud during the night. Hotel is well maintained, but new windows or more sound proofing needed. No water or extras for diamond status members, except paper. We had rm 313.

Room Tip: Choose a king if you can which are interior rooms.
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cingplaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Hampton Inn St. Louis/St. Charles, responded to this review, June 22, 2012
Thank you so much for your recent reveiw of our hotel. We appreciate the feedback regarding the highway noise and the positive comments regarding the breakfast and how the hotel is maintained. It is because of comments like yours that we can better plan the long term improvements for our hotel. We look forward to hosting you in the future.

Jim Will
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn St. Louis/St. Charles

Property: Hampton Inn St. Louis/St. Charles
Address: 3720 West Clay Street, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn St. Louis/St. Charles 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Here at the Hampton Inn St. Louis/St. Charles, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. ... more   less 
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Also Known As:
Hampton Inn St. Louis/St. Charles Hotel Saint Charles
Hampton Inn Saint Charles
Saint Charles Hampton Inn

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