Very beautiful rooms and very quiet. Probably the best sleep I have had in a hotel. I did not hear anything the whole night. I did not hear anyone in the hall or anything next door. That never happens at a hotel! Rooms are spacious and clean. The bathroom is awesome with a TV and very spacious. Bed is comfy and huge!!
Service is less to be desired.
1. The pool has no beverage service AT ALL. I had to walk in my bathing suit to the casino/restaurant to purchase a beer. You should not have to do this when paying this much to stay here.
2. I booked a spa treatment for my wife a few days in advance. I booked a Pedicure & Manicure. My wife did not want the manicure when we checked in at 1:00pm. She called down to the spa and wanted to cancel the manicure but keep the pedicure. She was told NO and my credit card was going to be charged for it even if she did not get it. SHAME ON YOU AMERISTAR. We called 3 and a half hours in advance and she wanted to keep the pedicure.
3. I have had better front desk service at a Motel 6 and good luck finding a bell hop.
The casino is a fun time but you wont win any money. I also do not like how they charge $4.00 for a beer in the casino while you are playing games.
Over all, its a quite expensive trip if you are looking to get away for the weekend. I would rather stay at the Casino Queen or some place else.
- Official Description (provided by the hotel):
- The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more less
- Reservation Options:
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- Also Known As:
- Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
- Ameristar Hotel Saint Charles