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“Great Place to stay for business or pleasure” 5 of 5 stars
Review of Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
4.5 of 5 Resort   |   1 Ameristar Boulevard, Saint Charles, MO 63301   |  
Hotel amenities
Ranked #5 of 19 Hotels in Saint Charles
Certificate of Excellence
Lodi, Wisconsin
2 reviews
“Great Place to stay for business or pleasure”
5 of 5 stars Reviewed November 5, 2013

The Ameristar is a great place to stay whether your here for business or entertainment. Rooms are huge, nice and the staff is great. The restaurants are all good, but not all open during the week. The Casino is very nice but doesn't seem to have good payouts on the slots at all. If you drink high end liquor, it's pricey for a casino. Overall though, it's a fabulous resort.

Room Tip: The rooms are very quiet and are all alike-nice suites with large bathrooms.
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kelly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, January 7, 2014
Thanks for visiting and for sharing your review, Kelly! I'm glad you had a nice stay with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Springfield,IL
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 4, 2013

First of all: This resort is beautiful and the rooms spacious; however overpriced. The same can be said for the buffet. We were there for a wedding/reception weekend. The reception itself was elegant and well managed. If you are going to gamble: DON'T. If you manage to get into the casino without being insulted, demeaned, and ridiculed by the security check, you have already beaten the odds. Then you better quit while you are ahead, and turn around and walk out. Because no one was hitting it big on the slots.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank Becky l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Fl
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed November 4, 2013

This was our first experience in St. Charles and absolutely loved the hotel expect the aweful smoke you couldnt get away from. I understand smoke being in casinos but not in the elevators and hotel hallways. They needed a better ventilation system. It was disgusting. The pool and hot tub were awesome and the hotel had a very nice gym for those that like to work out while on vacation. The only bar was in the casino itself. The hotel didnt have a lounge or bar away from the casino. We stayed in a suite and it was very spacious with a very nice bathroom and lounge area with a couch. We stayed on the river side and had a wonderful view. It was only a short 15min drive to downtown St. Louis which I thought made the hotel in a perfect location. It was a very nice hotel, just know you cant get away from the smoke unless you are in your hotel room.

Room Tip: Get the river side if you are interested in a nice view. Definitely would recommend a suite if you...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lorj32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, January 7, 2014
Thanks for giving us a try! We do our best to accommodate all of our guests, both smoking and nonsmoking, with nonsmoking sections in our casino, restaurants and floors in our hotel. We do appreciate and value your feedback. Our Bottleneck Blues Bar, open on weekends, is located outside of the casino and houses our live entertainment acts. We hope you can check it out sometime in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hannibal, Missouri, United States
1 review
5 of 5 stars Reviewed October 25, 2013

I've stayed at this hotel many times, and visited the casino and restaurants many more. It is my favorite place to stay in the St. Charles area. Every room is great and well worth the price considering the size and amenities. We are going back in a few days and will be visiting the pool/spa for the first time then, but I expect the service will be as great as always.

The concierge desk staff are always amazing. Usually we check in but don't have time to go to the room before dinner/events, so we check our bags at the desk. They also know quite a bit about the local area and are more than willing to provide directions or recommend an activity or restaurant.

I love the fact that even the bathrooms have TVs so that you can watch the news or weather in the morning or take a bubble bath and enjoy a movie or favorite TV show.

Room Tip: The views don't matter, as any view is great, but the desk is happy to help with a preference if...
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review, November 5, 2013
Thanks for coming back to see us, Joy! We appreciate your feedback. The bathroom TVs are certainly a guest favorite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 18, 2013

This was a really nice hotel. The room is fabulous. Not a great view even if you get the river side but the bed is comfy. There are three tv's. The swimming pool is nice and the hotel service is good. I also liked that there was a lot of security to help keep things in line. The Spa is expensive but divine. The bakery food is also very tasty. However the diner food is really overpriced for what you get and not at all that tasty. Enough things to do that you hardly have to leave the hotel.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Magnolia-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review, October 30, 2013
Thanks for visiting! We appreciate your feedback and I'll be sure to pass it along to our team. I'm glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Texas
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed October 16, 2013

We've stayed at several casino hotels over the past few years - and this room was the best! Gorgeous room with a wonderful bathroom - separate shower and soaking tub. There's even a t.v. to watch while in the tub or shower. Service was good - check in was fast and efficient. I'll definitely stay here again.

Room Tip: We had a nice view of the river.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PadreGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review, October 29, 2013
I'm so glad you enjoyed your stay with us. Those bathroom televisions are very popular with our guests! Thanks for sharing your review. We look forward to seeing you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 14, 2013

We just returned from our second stay in the last month and have been highly impressed both times. This last visit was to watch the NLCS and see the STL Cardinals beat the Dodgers :).
The first impression of the hotel is WOW! The lobby is beautiful. Check in is a breeze and the front desk staff are always very nice and helpful. We got our room, walked in and thought we got an upgrade. No upgrade, it was a standard room (king bed, huge TV, sunken living room with couch, chairs, table, another huge TV, coffee maker, small fridge, in room safe... Let's not forget the huge bathroom done in marble... glass shower with rain shower head, HUGE tub, double vanity, separate toilet room..) We were very impressed with the standard room, I can't imagine what an upgrade looks like. The housekeeping staff was very friendly, always saying hello and asking how your day is going. We have stayed at other Ameristar properties (Blackhawk, CO & Kansas City) and this one is the nicest by far. I can't forget to mention the indoor/outdoor pool and hot tubs.. VERY NICE! We will be returning to this property every time we are in the area.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JNBICK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this review, October 30, 2013
I'm so glad to hear this! Thanks for coming back to see us and for sharing your experiences. Go Cards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Resort Spa St. Charles

Property: Ameristar Casino Resort Spa St. Charles
Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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