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“Nice Rooms,Great Food”

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Ameristar Casino Resort Spa St. Charles
Ranked #5 of 21 Hotels in Saint Charles
Certificate of Excellence
Reviewed April 26, 2013

Cool place to stay; under construction currently which limits your food choices BUT the room, the pool and the casino are lots of fun. We were able to relax in both the Indoor and Outdoor Jacuzzi's and swim in the Indoor and Outdoor pool!! Wish it were a little warmer because the lounge area around the pool looked great!!

Room Tip: Higher the Better, the view was amazing (ask for river view)
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  • Stayed: March 2013, traveled as a couple
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Thank Todd I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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461 - 467 of 662 reviews

Reviewed April 23, 2013

We have stayed at this location many times and always pleased. The rooms are well appointed and clean. The staff is always friendly and helpful. There are several nice restaurants to choose from. We bring our 2 children and they have fun in the indoor/outdoor pool. If you gamble, the casino is nice with an array of different table games. I enjoyed the poker room during my last visit. The poker room was pretty well ran and I am used to Vegas poker rooms, so I do have some knowledge. A big bonus for us is that the Ameristar is just a minute or two from Old St. Charles. Old St. Charles has many different locally owned shops, which are awesome!! Plus there are different unique eateries in St. Charles and the river is right there for you to walk over and enjoy!

  • Stayed: January 2013, traveled with family
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Thank JJMRingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded May 2, 2013

Thank you so much for sharing your review and for being our guest. We're so happy that we can be a go-to destination for you and your family!

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Reviewed April 22, 2013

This hotel was very nice and worth the money as its service was amazing. The reception area was lovely and I was seen quickly and checked in, they even provided fresh brownies which was nice. The rooms were very large and clean. We stayed here so we could gamble all night and it served its purpose. The Bugatti steakhouse was amazing and the service was excellent! The only compliant was the to enter the gaming area you are ID’d and then ID’d again while on the floor playing, my wife and friend were carded at least 15 times. While I understand the need to ensure people under 21 do not enter, there has to be a better and faster way to ensure this.

I booked 2 massages for my friend and wife and they both loved it and said the service was amazing!

Overall this place was great and we will be going back!

  • Stayed: April 2013, traveled with friends
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Thank JoshuaIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013 via mobile

We stayed here for a Christmas party. The rooms were very nice, ours had a separate room with a TV and couch. However, the TV didn't work. We called the desk, but it never got fixed. No huge deal, because we didn't go there to watch TV. They did give us a coupon for our trouble, so I was happy. It was nice to be able to walk right to the casino and the restaurants were good. Rooms weren't cheap, though.

  • Stayed: December 2012
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Thank KDJERO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013 via mobile

We came to stay after a concert arrived late. Next morning we wanted to go to the Landmark buffet. It is closed for renovation and room service never answered calling them for over an hour. The coffee machine was dirt gross and staff very detached. A beautiful room with bad service makes it a place I never want to return to

  • Stayed: April 2013
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Thank zomzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded April 26, 2013

I'm so sorry to hear you were not completely satisfied with your service. We appreciate your feedback, as we want to provide quality service to all of our guests. We apologize for any inconvenience while we upgrade Landmark Buffet. It is set to reopen the first week of May and we appreciate our guests' patience. We do serve breakfast at our Falcon Diner every day. Please feel free to send us an email to AtYourServiceSC@ameristar.com with details of your stay and your contact info and we’d be happy to reach out to you to discuss your stay. We thank you for being our guest and do hope you give us another try.

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Reviewed April 10, 2013

I have stayed here a few times and keep coming back. Rooms are very clean and spacious. The spa is amazing and beautiful. The casino is huge and clean. Restaurants could use a little work on service. The bakery is too good! I will be back!

  • Stayed: March 2013, traveled as a couple
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Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded April 12, 2013

It's so great to hear you enjoy visiting, Rachel, and that you'll be back to see us! We appreciate you sharing your review and being our guest. We look forward to seeing you again.

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Reviewed April 9, 2013

We were pleasantly surprised upon arriving. The Ameristar Casino Resort most definitely qualifies as luxury accommodations anywhere in the Midwest. Our room faced the Missouri River with a distant night time view of downtown Saint Louis. The room was a tiered level suite on the 9th floor, and appeared to be like new. The staff was very attentive, and upon checking out, I asked if the hotel was full the night we stayed, and her reply was, "yes...why do you ask?" I replied, that "we didn't hear a thing all night". A very quiet and pleasurable hotel stay. And, the Casino provided plenty of entertainment for the evening. My only complaint were the fruit flies that bothered us during dinner. We were seated close to the door of the steakhouse...and I would opt for a table deeper into the restaurant next time. Enjoy!

Room Tip: Ask for rooms above the 7th floor facing the river.
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  • Stayed: February 2013, traveled as a couple
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1  Thank eyebrowse2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara M, Social Media Coordinator at Ameristar Casino Resort Spa St. Charles, responded to this reviewResponded April 11, 2013

I'm glad you had a pleasant stay with us! Thanks for sharing your review; we really value your feedback. Thank you so much for being our guest and we do hope you visit again soon!

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Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Price Range: $156 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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