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“Ameristar - GREAT hotel, GREAT customer service, LARGE rooms”

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Ameristar Casino Resort Spa St. Charles
Ranked #5 of 21 Hotels in Saint Charles
Certificate of Excellence
Cincinnati, Ohio
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ameristar - GREAT hotel, GREAT customer service, LARGE rooms”
Reviewed August 13, 2012

Stayed here on August 4th. Walked in the room and thought WOW!
Really nice. Loved the color scheme. We had a double bed and 2 rooms that connected which was great for our event.
Absolutely LOVED the fact that there was a VERY large separate sitting area with a tv a couch and some chairs. The rooms overlooked the pool which was cool. We didnt get to use it because it stormed that night.
However, the room was Very, Very, Very spacious. I loved having a room this large.
Nice sized tv's. The bathroom was very large too.

However, I didnt like the double doors that closed the bathroom... they didnt lock and there was a large space between the doors so someone walking into the room could look right into the bathroom and see you.

The one thing I hated was the hotels smoke. People smoking in elevators...down in the lobby...YUCK!
But I was really happy that our rooms did not smell like smoke!

  • Stayed August 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank kayxd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, August 16, 2012
Thanks for your review. I'm glad you enjoyed your room so much! I'm sorry if you were bothered by the smoke. We do our best to accommodate both our non-smoking and smoking guests. We hope you come back to visit again soon and hopefully get a chance to use our pool next time!
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633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
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English first
Peoria, Illinois
Level 4 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 25, 2012

It is easy to describe Ameristar-----it is FANTASTIC----at least we think so. We go to Ameristar and stay over night at least once a month. The rooms are out of sight. Living room, bedroom and huge bathroom. 3 flatscreen TV's -----super buffet downstairs, beautiful pool etc. I don't know what more you would ask for. Thanks for reading. Frank

Room Tip: I would say---try to be on the upper floors where the view is great. 24 floors. Elavators are VER...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank NoahsArk21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, July 27, 2012
Wow Frank! Thanks so much for posting your review and being such a loyal guest. I'm very pleased that you love all that Ameristar has to offer and we look forward to seeing you again soon!
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New Jersey
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 19, 2012

Stayed here two nights for a nearby wedding and I can tell you that the rooms are great. Beds and pillows are super comfy. TV reception was perfect and the in-room refrigerator was nice and cold. If there is a negative, it would be that the bathroom was a little dark for applying make-up and the light on the magnifying mirror in our room didn't work. The shower is nice and big and I also liked that the toilet was in its own little room. We had breakfast at the diner and it was excellent.

I wouldn't hesitate to stay here again!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank tmw16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, July 27, 2012
I'm happy to hear you had an enjoyable stay at our hotel and breakfast at the Falcon Diner. I'm sorry the light on your magnifying mirror was out. Next time, please feel free to notify the front desk and we would be happy to fix it for you. Thanks for your post and we hope to see you again!
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Lusby, Maryland
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 17, 2012

We have stayed at Ameristar several times and it is always a great experience. Check in was quick and painless. The hotel rooms are large, comfortable and quiet. The bathroom is also quite large. We had a view of the river, which was also a nice feature. Although we typically stay at Harrah's, Ameristar has now become our favorite in the St. Louis area since it has many amenities Harrah's lacks, including a Spa, pool and diner. The casino also has many more choices and seems to be more generous than Harrah's, possibly since Harrah's has been sold and will become Hollywood Casino in the near future. Overall, the restaurant choices are better as well.
I would definitely recommend Ameristar as my first choice in the area.

Room Tip: Request a room on a higher floor with a view of the river.
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Menak77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, July 27, 2012
Thanks for sharing your experiences. I'm happy to hear you enjoy staying and dining with us, and also love our spa and pool. We appreciate the recommendation and hope to see you again soon!
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Lima, Peru
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 16, 2012

I was at a convention in this hotel.
Absolutely loved it.
It has everything you need, and it is huge.
There are various restaurants, lounge areas, a nice view of the river, and of course a giant casino.

The rooms are very very spacious, with a sitting area seperate from the beds. The bathrooms are also very big, with the toilet being seperate from the shower area. There are tv's in the bathrooms.

The only downside is that there's a lot of smoking in the outside area, so when you go out, or even in the casino there is a lot of cigarrette smoke.

In general this is an amazing resort!

  • Stayed August 2011, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank AtiLima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, July 27, 2012
Thank you for posting your review. I'm glad you enjoyed your stay in St. Charles while you were visiting for the convention. We do offer a non-smoking section on the second floor of our casino and in every restaurant except the Bottleneck Blues Bar. Thanks for visiting.
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Decatur, Illinois
Level 1 Contributor
3 reviews
Reviewed July 15, 2012

Rooms are as good or better than rooms i have stayed in in Las Legas. Roomy, comfortable beds.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DWhite1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 12, 2012

I have stayed at Ameristar many times and really do enjoy going there. I could drive to Boonville in 30 minutes to gamble but I prefer to drive 1hour and 40 minutes to St Charles. Everything about Ameristar has been excellent for me. My host Tony is the greatest.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steveo1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha T, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, July 19, 2012
Steveo,
Thank you so much for your positive review. I'm really glad you enjoy making the trip to Ameristar and you appreciate Tony's service. We will be sure to forward your kind words on to him. We look forward to seeing you again.
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Additional Information about Ameristar Casino Resort Spa St. Charles

Property: Ameristar Casino Resort Spa St. Charles
Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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