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“I Might not be lucky, but had a good time losing.”

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Ameristar Casino Resort Spa St. Charles
Ranked #5 of 19 Hotels in Saint Charles
Certificate of Excellence
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“I Might not be lucky, but had a good time losing.”
Reviewed October 26, 2011

I really enjoyed the variety of restaurants which was matched with All Star Service. I can't wait to return. Their Sports Bar was the highlight of my visit and stay with lots of TVs high energy and great music. I will return just for the hotel rooms & Sports Bar if I have to.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Service-Me-Good
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 reviews from our community

Traveler rating
    395
    126
    44
    21
    36
See reviews for
106
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
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English first
Gravette, Arkansas
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 11, 2011

First time my company had our sales meeting here. As opposed to many casino's you were not forced to walk through the casino to eat or go to the bathroom or enter or leave, which was a WELCOME change.
Facility is much like a mini city, with a broad walk way passing between the various amenities, restaurants, shops, arcade, and casino.
Hotel room was fantastic. Huge, two flat screens, fridge, microwave, two levels and a great view of the river and St. Louis in the distance.
Wish that the walk area was smoke free, otherwise would say excellent.

  • Stayed July 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 26, 2011

We had stayed here before, and it was wonderful. I realize with the flooding this year, as well as the economy, casinos have had to cut corners also. The beds used to be so comfy, but are showing signs of sagging. The grease chunks on the floor of the sunken living room, were a sign the maids arn't up to par, and the used coffee filter in the coffee pot, just added to the situation. The rooms are nice, as they have TV even in the double vanity bathroom. There is a walk in glass shower and a huge tub, to make everyone happy. The hotel desk people were very accomadating, and moved us to a lower floor due to my husbands problem with elevators.

Room Tip: If possible, ask for a riverview room, as these are wonderful first thing in the morning. You can si...
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha_Templeton, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, September 29, 2011
Thanks for taking the time to post a review of your recent stay in St Charles. We apologize that your room did not meet our normal high standards. We always aim to provide the best quality to all of our guests all of the time. I'm glad that we were able to get you moved to a lower floor to accommodate your husband's wishes. I hope you'll find an opportunity to visit us again so that we can offer a better experience for you and your husband.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Florida
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 24, 2011

We had stayed in the Venetian Venezia Tower the weekend before coming here, and the room was very much like the room we had there (the bed was not as plush). Overall, a comfortable room with a great view of the river.

My wife was attending a conference here, and I was tagging along. It worked well for the conference, and I was okay for the two days on my own, mostly because the old downtown St Charles was just a little bit away.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed1950-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2011

Overall great hotel for the money. Huge rooms with nice large flat screen tv's .

Only issue we had was the room not being cleaned one night.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nvcowboysfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riskmanager4u
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 23, 2011

This is a very nice hotel with the best rooms I have ever stayed in. Each room is a suite and has a sunken living room. The bath is by far the best I have ever seen in a hotel --- dual sinks, marble, a tub and a clear glass shower. We have a great time and I can't wait to go back! The casino is very nice too. This place has something for everyone!

Room Tip: Every room is a suite.
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank riskmanager4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 21, 2011

Stayed at the Ameristar Casino Resort & Spa for one night to attend a business meeting in the conference center. Overall, the hotel was pretty good. The room was very nice and quite spacious. Hotel staff were pleasant and helpful. My only complaint would be on arrival, they had no hotel staff to great guests. It was difficult getting the door open with bags. They need to either man the entrances or install automatic doors for easier access. Otherwise, a very nice hotel with a great indoor and outdorr pool area.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PATOMMY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Resort Spa St. Charles

Property: Ameristar Casino Resort Spa St. Charles
Address: 1 Ameristar Blvd, Saint Charles, MO 63301-3500
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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