We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service, facilities, food and atmosphere...if you like the outdoors!”
Review of Big Cedar Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Big Cedar Lodge
Ranked #1 of 2 Hotels in Ridgedale
Certificate of Excellence
Greenville, South Carolina
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great service, facilities, food and atmosphere...if you like the outdoors!”
Reviewed February 25, 2013

Many others have already commented about the service, hospitality, food and overall ambience of BCL. Rob, Hedi, JJ, Don, Linda, Michelle, Bill, etc...all excellent BCL employees and they represent the hospitalty industry and owners very well. The entire program is excellent and we totally agree with the other reviewers. In fairness to new guests, however, (we were new to BCL), we should mention a few other ipoints. We were surprised to enter our room in Falls Lodge and find at least a dozen fish, pelts and taxidermist's creations of all kinds...totally unexpected. Wow...like sleeping in a forest or lake...it was definitely not your ordinary room to say the least. The atriums and lobbies were mostly the same, so be prepared, If you bring children, coach them ahead of time that this is a wilderness resort...not the Holiday Inn or Marriott, so expect the "wilderness experience". Although we didn't have our grandkids with us, we sent pictures home for them to see our room and they had reactions to the "dead creatures"' in G'mas/G'pas room. Worman's restaurant and Truman's Cafe were great (thank you Hedi) ...service was excellent. Another unforgetable incident worth mentioning is my fall on black ice I suffered a laceration on my face and dislocated a thumb while walking to breakfast one morning after an ice storm. The BCL first responders came immediately to my aid and placed on splint on my hand and almost everyday afterwards someone at the front desk or the corporate office in Springfield ,MO followed up to ask me how I was recuperating. Now that is a caring team of employees and service beyond the call of duty. We were very impressed. Lastly, unless you have a serious interest in joining the "Wilderness Club" of time-sharing owners, skip the presentation. All nice folks, but keep in mind they are trying to sell property...if you are not interested, save their time and yours. Lastly, try the bar beneath Worman's restaurant.... Clay was perfoming at BCL. We thoroughly enjoyed the performance. We'd defintely go back again, hopefully in a warmer month so we would not run into an ice storm. Lovely resort!! Try it, you'll love it.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carboguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this review, February 27, 2013
Thank you for taking time out of your day to write about your experience at Big Cedar Lodge. We are so glad you were our guests and that you enjoyed your stay. Yes, we do have a few creatures around the place! Thanks again and we hope to see you soon.

With genuine Ozarks hospitality,

Jana Daugherty
Big Cedar Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,398 reviews from our community

Traveler rating
    997
    229
    86
    51
    35
See reviews for
539
490
14
103
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (433)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Mountain View, Arkansas
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 19, 2013

Without doubt, this is our favorite place anywhere close to Branson. We have stayed multiple times and have enjoyed each and every trip. If you can swing it, having a private cabin is the way to go. The other rooms are nice as well, but nothing compares to the cabins. The staff is wonderful and exactly what you would expect from a resort of this caliber. The food offerings are, for the most part, excellent. Breakfast at Devil's Pool has become a morning staple and dinner there is a delight. The Buzzard Bar is nice for refreshments. The Worman House used to be a favorite but the Sunday brunch has slipped a little in the recent past and is no longer a "must do". I continue to hold out hope that this will change because it used to be one of the highlights of each trip. Overall, though, Big Cedar is a gem. There will be many more trips there in our future.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 7KC12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 19, 2013

My wife and I recently returned to Big Cedar after 18 years. Kids, school and work have kept us from returning sooner but it was even better then last time.

This was a surprise trip for my wife to celebrate Valentines Day and our Anniversary. I started off speaking to Don in the Guest Services dept on the phone and arranging things like a horse drawn carriage ride and dinner reservations. We also arranged to have flowers in the room upon our arrival. I had coordinated with JJ at the front desk to ship a photo album and picture frame ahead of time to be setup with the flowers.

When we arrived I was informed that the flowers had not arrived yet but they did have the package with the photos of our previous visit. Matthew was at the front desk when we arrived (early) and had all the details of my "surprises" for my wife. He was able to have a fellow front desk clerk distract my wife while we conspired to have the flowers and photos delivered while were were at dinner.

After we got settled into our beautiful cabin we returned to Guest Services and Allthea was most helpful in assisting us with getting an appt. in the Spa for our "Class for Two" massage class. Even though she was busy she took the time to make sure we were taken care of.

We then had a carriage ride around the complex in a lighted horse drawn carriage pulled by our trusty steed "Willie" Our wrangler told us that he was one of their best horses unless someone started up a lawn mower, then he gets a little startled! Good thing this was February and no grass needed mowing! Willie was sure footed and provided us with a lovely ride.

We then had Dinner at the Worman house and the hostess made sure we had a nice window view of the glimmering lights shining off Table Rock Lake while we had a wonderful dinner served by Dan. The chef even accommodated us and altered our order so that we could have exactly the dinner that was part "special" and part regular menu.

When we returned to the room, the flowers had been delivered along with the photo album.

On Sunday after brunch at the Worman house, Crystal in the Carriage House Spa taught us how to properly and effectively give each other a massage! It was wonderfully relaxing.

Just to put the service in perspective, when were were in the cabin, our Internet service was not working. I called the front desk expecting some simple troubleshooting steps on how to resolve the connection issue. They told us someone would call us back or stop by. It was literally within 3 minutes there was a knock at the door. A gentleman from the engineering team came by and within a minute or two had us connected. This type of service permeates all the staff at Big Cedar. Lisa the shuttle driver, the bartender at the Buzzard Bar (whose name escapes me at the moment) and all that we met were most helpful.

Due to the sprwaling nature of the campus, there are shuttle buses that run 24 hrs a day to take you anywhere on the property. This cuts down on the vehicle traffic and makes things easily accessable. Of course, walking is a past time I witnessed alot of the guests taking, lesiurly strolls to see all the activities.

Big Cedar has done an excellent job of maintaining their facilities. The cabins are updated and modern and have all the conveniences that you could want. There is a lot of construction going on which may be viewed as a bother but I see it as progress! I hope we get back before another 18 years!

Big Cedar may not be the cheapest vacation but if you love good service and lots of activities or just simply sit on the deck of your private cabin and just get away from it all, give it a try...

Room Tip: If you want a good view from a private cabin make sure you talk to them before. While the cabins ar...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Owasso_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2013

My husband has been talking to me about going to Big Cedar for the past year, we finally went this week end. Although we got off to a bit of a rough start( there was an awful odor in our room) the staff was wonderful and moved us into a room that was perfect ( and no odor). The rest of the time was wonderful, it is beautiful there and we can't wait to go back again in the summer. Hopefully the Buzzard bar will be open then!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 14, 2013

We have loved Big Cedar so much over the years that we stayed for our 20, 25 and now our 40th Anniversary. Our reason for being so disappointed was all the construction noise. We had expected to spend a few days "romancing in our robes" and recharging our batteries. Sunday was a great day because there was no construction work. Monday was miserable, mainly due to the work being done on the new wedding chapel. Hammering would not have been a problem but the noise from the power equipment only stopped for an hour at noon. Then a chain saw started up for work on waterfall in front of our room. Then there was the noise from the heavy equipment breaking up rock and drive in front of Devil's Pool restaurant. It was a beautiful sunny day and sitting on the balcony was what we had been looking forward to. With all this noise it was impossible. So we went inside the room, closed the doors, closed the drapes and turned on the radio to drown out the noise but not much luck. Try being in a romantic mood with all that? I called the front desk and they offered to move us to a different location but being outside anywhere would have been the same and having to pack everything up was not what I was looking forward to.
The only mention of construction being done was work to the Devil's Pool and Buzzard Bar. The Worman House restaurant has beautiful views but the menu was very limited. The relocated bar served additional items but once again the menu was restricted. Unable to even order french fries with the sandwiches or burgers. Told this was due to limited space. Limited bar selection regarding beers, no draft. Reduced prices should have been offered for reduced menu.
I understand remodeling and construction is necessary to improve and maintain Big Cedar but I think they should have been more upfront of just what type was going on so we could have made other plans. We only have one 40th Anniversary to celebrate and we spent one of the days with a headache from all the noise.

Room Tip: We have stayed in Falls Lodge Deluxe King, Spring View Deluxe room and the Knotty Pine cottages. All...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this review, February 18, 2013
Carol,

Thanks for posting your concerns for us to review. I believe I spoke to you last week. I've made our team aware of your experience and we are taking steps to address your concerns. You are absolutely correct in that we have many improvement projects going on. As an update, Devil's Pool Restaurant is scheduled to be back online in time for summer enjoyment. Our new chapel is scheduled to be completed by the end of the summer. We are diligently working to continually enhance the Big Cedar experience while not having a negative effect on current guests. Thank you again for letting us know your experience.

Sincerely,

Jana Daugherty
Big Cedar Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton, Kansas
Level 5 Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 13, 2013

We stopped for one night on the way to Little Rock and rented a two-bedroom cabin overlooking the lake. It was adorable and very well-furnished. The kitchen was well-equipped for cooking our own dinner, and we loved sitting around the wood-burning fireplace in the evening. Beds and linens were super comfortable. Staff was very friendly and helpful throughout our stay.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank erinsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this review, February 18, 2013
Thank you for making Big Cedar Lodge a part of your journey! We are very happy that you had an enjoyable stay and we hope to see you again soon.

Sincerely,

Jana Daugherty
Big Cedar Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 5 Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 8, 2013

My husband & I absolutely love Big Cedar Lodge. We usually stay here every year for our anniversary - but right now we live to far away, and for Christmas. We truly miss our yearly visits!! They decorate the grounds so beautifully at Christmas! We took the carriage ride that meanders through the grounds - so unbelievably beautiful!!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dancingred1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanainRidgedale, Director of Sales at Big Cedar Lodge, responded to this review, February 11, 2013
Thank you for taking the time to share your experience at Big Cedar Lodge. We hope to see you again soon!

With Genuine Ozark Hospitality,

Jana Daugherty
Big Cedar Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ridgedale
1.9 mi away
Westgate Branson Lakes Resort
6.9 mi away
Marriott's Willow Ridge Lodge
8.5 mi away
Westgate Branson Woods Resort
Show Prices
Show Prices
Show Prices
8.3 mi away
Hilton Promenade at Branson Landing
5.5 mi away
Chateau on the Lake Resort & Spa
2.0 mi away
D'Monaco Luxury Resort & Restaurant.
Show Prices
Show Prices
Show Prices

Been to Big Cedar Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Big Cedar Lodge

Property: Big Cedar Lodge
Address: 190 Top of the Rock Road, Ridgedale, MO 65739-4500
Location: United States > Missouri > Ridgedale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ridgedale
Hotel Class:4 star — Big Cedar Lodge 4*
Number of rooms: 247
Official Description (provided by the hotel):
A family-friendly resort on Table Rock Lake just outside of Branson, MO. This luxury resort features a variety of accommodation options including private cabins and lodges. On-site activities include mini golf, fishing, hiking, horseback riding and other outdoor activities. ... more   less 
Also Known As:
Big Cedar Hotel Ridgedale
Big Cedar Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing