My wife and I recently returned to Big Cedar after 18 years. Kids, school and work have kept us from returning sooner but it was even better then last time.
This was a surprise trip for my wife to celebrate Valentines Day and our Anniversary. I started off speaking to Don in the Guest Services dept on the phone and arranging things like a horse drawn carriage ride and dinner reservations. We also arranged to have flowers in the room upon our arrival. I had coordinated with JJ at the front desk to ship a photo album and picture frame ahead of time to be setup with the flowers.
When we arrived I was informed that the flowers had not arrived yet but they did have the package with the photos of our previous visit. Matthew was at the front desk when we arrived (early) and had all the details of my "surprises" for my wife. He was able to have a fellow front desk clerk distract my wife while we conspired to have the flowers and photos delivered while were were at dinner.
After we got settled into our beautiful cabin we returned to Guest Services and Allthea was most helpful in assisting us with getting an appt. in the Spa for our "Class for Two" massage class. Even though she was busy she took the time to make sure we were taken care of.
We then had a carriage ride around the complex in a lighted horse drawn carriage pulled by our trusty steed "Willie" Our wrangler told us that he was one of their best horses unless someone started up a lawn mower, then he gets a little startled! Good thing this was February and no grass needed mowing! Willie was sure footed and provided us with a lovely ride.
We then had Dinner at the Worman house and the hostess made sure we had a nice window view of the glimmering lights shining off Table Rock Lake while we had a wonderful dinner served by Dan. The chef even accommodated us and altered our order so that we could have exactly the dinner that was part "special" and part regular menu.
When we returned to the room, the flowers had been delivered along with the photo album.
On Sunday after brunch at the Worman house, Crystal in the Carriage House Spa taught us how to properly and effectively give each other a massage! It was wonderfully relaxing.
Just to put the service in perspective, when were were in the cabin, our Internet service was not working. I called the front desk expecting some simple troubleshooting steps on how to resolve the connection issue. They told us someone would call us back or stop by. It was literally within 3 minutes there was a knock at the door. A gentleman from the engineering team came by and within a minute or two had us connected. This type of service permeates all the staff at Big Cedar. Lisa the shuttle driver, the bartender at the Buzzard Bar (whose name escapes me at the moment) and all that we met were most helpful.
Due to the sprwaling nature of the campus, there are shuttle buses that run 24 hrs a day to take you anywhere on the property. This cuts down on the vehicle traffic and makes things easily accessable. Of course, walking is a past time I witnessed alot of the guests taking, lesiurly strolls to see all the activities.
Big Cedar has done an excellent job of maintaining their facilities. The cabins are updated and modern and have all the conveniences that you could want. There is a lot of construction going on which may be viewed as a bother but I see it as progress! I hope we get back before another 18 years!
Big Cedar may not be the cheapest vacation but if you love good service and lots of activities or just simply sit on the deck of your private cabin and just get away from it all, give it a try...
- Official Description (provided by the hotel):
- This sprawling wilderness resort is located 1.7 miles from Big Cedar Hollow and 9 miles from the Branson Creek Golf Club. Accommodations range from rustic private cabins to warmly decorated lodge rooms, plus a modern cottage and a villa. All feature a sophisticated take on wilderness lodge decor, plus whirlpool tubs, free Wi-Fi and minifridges. Many have fireplaces. Amenities include a full-service spa, a fitness center with personal trainer, and pony and carriage rides, plus indoor/outdoor pools, a lazy river and loaner kayaks/canoes. There are several dining options, ranging from a casual cafe to a rustic-chic space with lake views. ... more less
- Also Known As:
- Big Cedar Hotel Ridgedale
- Big Cedar Resort