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Alice B

beautiful location and fantastic hotel

5.0 of 5 bubblesReviewed Apr 20, 2019
This place is wonderful. It is clean, quiet, comfortable and the location is really exceptional right on the beach. The pool is big and warm. The food was great and the staff were so kind and attentive. The ladies who run the hotel were brilliant and went out of their way to talk to us. I'd struggle to understand how anyone could say something bad about this place. If you like hotels on the more quiet and small side this is one for you.
Date of stay: April 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SriSharavi, General Manager at Sri Sharavi Beach Villas & Spa, responded to this review
Responded Apr 20, 2019
Thank you for your kind review and recommendation. So pleased you appreciated our stunning location. I'll be sure to pass along your compliments to our Chef and his team, as well as the other staff.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    All reviews signature suite ocean suite the salt water pool amazing pool huge pool tuk tuk amazing hotel ocean front indian ocean perfect place to relax packed breakfast whale watching a wonderful stay the ground floor rice and curry palm trees other places
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    146 - 151 of 607 reviews
    Reviewed April 18, 2019

    Perfect for families. Drive with tun-tuk to mirissa beach just 10min. There swimming is possible-rough sea at the hotel. Best view and ocean wave sound ever. Just beautifull. Best hotel on our three week holiday through Sri Lanka

    Room tip: Ocean Signature Suite!!!💙
    Date of stay: April 2019
    Trip type: Traveled with family
    Review collected in partnership with this hotel
    Thank Safari38764776029
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    SriSharavi, General Manager at Sri Sharavi Beach Villas & Spa, responded to this reviewResponded April 19, 2019

    Thank you for your review and recommendation!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 18, 2019 via mobile

    We stayed here with our two children for two nights on our tour around the island. This was definitely the most luxurious property of them all & what memories are made of! I recommend the Ocean Signature Suite with a view of the pool & beach. The room was clean with a charming four poster bed. The staff were so friendly and kind. The swimming pool was enjoyed by us all. We had breakfast, lunch & dinner here & all our tastes were catered for. I ordered the Sri Lankan food & found it all very tasty! I recommend the crab curry! We made use of the spa, my husband & I both enjoyed a full body massage. I can’t recommend Sri Sharavi highly enough & we definitely look forward to coming back but this time staying for longer!

    Date of stay: April 2019
    Trip type: Traveled with family
    1  Thank mummaroma
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    SriSharavi, General Manager at Sri Sharavi Beach Villas & Spa, responded to this reviewResponded April 19, 2019

    Thank you for your review and looking forward to hosting you and your family!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 17, 2019

    This was one of the most beautiful places we have ever stayed in & we are a well travelled family. The room was clean with a beautiful view. The staff were very helpful. The wide variety of food was delicious. We all enjoyed the swimming pool. We made use of the spa and had a very relaxing body massage. We can’t wait to return!

    Room tip: Ocean View Signature Suite was amazing!
    Date of stay: April 2019
    Trip type: Traveled with family
    Review collected in partnership with this hotel
    1  Thank OnAir664488
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    SriSharavi, General Manager at Sri Sharavi Beach Villas & Spa, responded to this reviewResponded April 17, 2019

    Please do come back. So pleased that you enjoyed the room, the staff, the pool, the spa and our delicious food.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 15, 2019

    We booked this hotel for our first nights stay in Sri Lanka and what a beautiful and peaceful start to our trip. We'd arrived a couple hours ahead of check in however our room was ready, which was amazing after travelling for nearly 24 hours. The room was modern with a four poster bed, a massive bathroom and a sitting area that looked over the beach and ocean. As there are only a few rooms at this hotel, it was so peaceful and we spent the afternoon on the beach relaxing to the sound of the waves. Meal wise, we had breakfast, lunch and dinner at the hotel and the food was amazing; so fresh and value for money. The service was also excellent, the staff were very friendly and helpful. The hotel also arranged a tuk tuk to take us to Weligama Bay for a surfing lesson, which I highly recommend. Can't fault this place!

    Date of stay: March 2019
    • Trip type: Traveled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank Saffie1986
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    SriSharavi, General Manager at Sri Sharavi Beach Villas & Spa, responded to this reviewResponded April 15, 2019

    Thank you for your kind review. So pleased that all aspects of Sri Sharavi met your expectations and then some. I'll be sure to pass along your compliments, particularly to our Chef and his team in the kitchen. Thank you also for the recommendation

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 9, 2019


    General Manager at the reception (western woman) was not welcoming and friendly when we arrived. She meant business and was extremely cold! Zero smile, zero questions like: how are you? How long have you been around? How do you like island? First time in SL? Nothing! That didn't give us a good feeling. She's never been around when we wanted to discuss couple of issues like: poor internet connection, AC issues, lack of "do not disturb sign in the rooms", staff walking into the room without knocking! And Staff were walking around like it was their place. Don’t get me wrong but I’ve paid 370$/night for ocean view suit thinking we will have a bit of privacy….

    ROOMS: There are only 12 rooms at this property. At some point, I’ve had a feeling there were more staff than customers. We were told that we will have two floor villa with the private living room (as you see on the property website). But nobody has mentioned that the living room is shared between 3 rooms!!!!!!!!!! So, you only get your room and the rest is shared with other guests and staff (which were hanging out there none stop! I don’t exaggerate but every time we were passing by staff were in the living room or kitchen trying to engage in the conversation!)

    There was a serious issue with the AC (basically it’s right above your blowing ice cold air on your head), Internet reception in our villa was very poor. We only had reception in one corner of the room.

    Staff were nice but OVER-POLITE! Every day I was approached minimum 20 times with the same question: ma’am how do you like your room? Everything ok in the room? Where you from ma’am? And it always was the same set of questions, like a broken record.

    HOTEL RESTAURANT Breakfast selection is very poor and basic (probably that’s why its included in the price) Juices were water down and fruit salads tiny (fruits cost almost nothing in Sri Lanka) Dinner or lunch is served either by the pool or your private room. Food price is 3-4 times more expensive than any other place in the area. I’ve tried fried rice, noodle, salads and soups. Portions were insanely huge! This didn’t even look elegant on the plate! Seriously you could easily feed 3 ppl with one portion

    Service is slow and doesn’t match the property standards. Waiters speak poor English, on occasion they were coming to collect the order before bringing menu cards…. little things that make an overall experience

    Room tip: put "DO NOT DISTURB" signs in the rooms and make staff to knock on the doors before entering
    Date of stay: March 2019
    Trip type: Traveled with family
    Review collected in partnership with this hotel
    1  Thank reciewfromaeoundthew
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    SriSharavi, General Manager at Sri Sharavi Beach Villas & Spa, responded to this reviewResponded April 9, 2019

    Thank you for taking the time to leave a review and to bring to my attention your concerns.

    I recall greeting you when you arrived and introducing you to our Reservations Manager whom took over the check in process and showed you to your room. My apologies if you found my manner too businesslike. It was certainly not my intention nor the usual feedback I receive from our many guests. I was away from the villa throughout the duration of our stay here, which would explain why you did not see me again. Our office, however, was staffed.

    Regarding your AC and wifi complaint, I have spoken with the Reservations Manager whom checked you in and he was on duty throughout your stay. He said that you did not bring any internet or AC issues to his attention. The property was full during your stay and the other guests, both in your villa and the other villas, did not complain about internet. The room you stayed in had guests both before and after your stay and none of them complained about wifi service. Sometimes there is an issue for guests with their mobile phones, rather than the wifi being the problem it is the internal hardware of the guest's phone that creates the issue. Had you informed the front office someone most definitely would have looked into it for you. Similarly regarding the AC, we have an electrician on staff and had he been alerted that you wanted the swing direction and the temperature of the AC changed, he could have assisted you. And as you pointed out, there were many staff available for you to raise the issues with, staff whom you also pointed out were asking if your stay was comfortable.

    Regarding the villa layout, the common space is shared the same way that common space is shared in a hotel, only you need share it with two other rooms rather than all 14 rooms. There is an option to book the entire 3 bedroom villa and have exclusive use of the villa. As you were only 2 guests you chose the common sense route of booking one of our Suite rooms within the villa. The Suite is very spacious and has its own a daybed and a sofa and chair, plus a very large balcony with 2 sunbeds and a dining table and two chairs. Our booking.com and website description makes it very clear that the Ocean Signature Suite is a room and not the entire 3 bedroom villa.

    Regarding our breakfast, I respectfully take exception to your claim that the selection is poor and basic. There is a choice of 3 different types of Sri Lankan breakfast and 4 different types of Western style breakfast each day. Each breakfast is accompanied by a daily fresh juice and a fresh fruit plate of 3 -4 different types of fruit. A guest is always welcome to ask for additional fruit or for a different juice.

    Regarding your claim that our food prices are 3-4 times higher than elsewhere, I also respectfully disagree as that is simply not the case. With respect to our portion size, our Chef monitors the situation and I can report that the majority of plates are returned to the kitchen empty, meaning that the guest has enjoyed the full meal.

    Your criticisms regarding the staff are not a usual criticism we receive. Generally our staff are complimented for being friendly and professional, but your criticisms are noted and I shall address them with the staff.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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