When we arrived, we needed to change clothes and get to a wedding quickly. The room was excessively warm; we thought the window air conditioner had just been turned on and hadn't had time to cool the room. WRONG! When we returned a few hours later, the room was even hotter - the front desk said "No rooms available" when we asked to transfer to another space. Someone came to check our AC about an hour later. He turned the unit off and on several times, removed the AC filter, did "whatever" and the unit's compressor began working - shortly before midnight the room was finally cool enough for us to sleep. That's when we discovered the hole in the sheet, which went well with the sticky bathroom floor we encountered a little earlier. The next morning we also discovered that there was no hot water - other guests voiced the same complaint about their cool showers To top it all, we made our reservation 2 months earlier and negotiated a small savings on the rate - we were charged $10 more and told (politely) we "must have misunderstood".
The hot room, holey sheet, sticky floor, cold shower, AND overcharge were just a little too much to ignore.... We don't recommend this hotel at all!
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- Also Known As:
- Comfort Inn Ozark
- Ozark Comfort Inn