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“Overpriced and Filthy”

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Comfort Inn & Suites
Ranked #7 of 7 Hotels in O'Fallon
Reviewed June 30, 2013

Don't stay here if you can help it. I have stayed in other comfort inns and suites before but this one was like a roach motel. For the amount they were charging it wasn't quite fair. The carpets were old and dirty. The beds were uncomfortable. The bathroom was not clean. The breakfast was poor quality and cheap with no real butter even! Too many preservatives and unhealthy! They didn't even have good bagels just the cheap white bread kind! I wouldn't recommend this place to anyone!

  • Stayed: June 2013, traveled with family
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1  Thank Sanders3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 - 72 of 99 reviews

Reviewed April 26, 2013

This place was disgusting and unsafe....the toilet was broken, there was some sort of food or something smeared all over the walls, and the bathtub had a ring so dark in it I wouldnt let my children even take a shower. My youngest son tripped and cut his foot and the front desk clerk said there were no banages on the premises and there was no one in the building that would go get anything for their first aid kit....I made a banage and went to get ice to put on it....the ice machine was broken....Called their 800 number to complain and they said that they are independently owned and there is nothing they would do...I received a letter from the general manager who did not aknowlege any of the problems that happened to us. This hotel and hotel chain is not worthy of anyone spending their money on...see pictures below

Room Tip: oh yea,,,,swimming pool heater has been broken for 8 months now,,,,still cant swim in the pool
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  • Stayed: April 2013, traveled with family
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1  Thank nadineo44535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Good location for St. Charles water front-Old Capitol site seeing-shopping-antiques-great food in the area. Nice Staff. Have stayed here since I traveled for work 1999-2007. Older unit but well kept. Could use new carpets. Rooms clean & a good breakfast Good value for the $. Nice convenience store across parking lot for convenience. Pool & hot tub.Little out of way but nice & quiet. New Wentzville, Mo. outdoor flea mkt @ Sunday rain or shine all year. Very nice & great shopping values & antiques.

Room Tip: All rooms are quiet. Ice-etc only on 1st & 3rd floor. Go to wentzville Mo . @ Sunday flea market...
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  • Stayed: March 2013, traveled with family
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Thank Dan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

I stayed here for work one night, and that was plenty. The room was shabby looking...outdated, dingy. THere were giant cobwebs in the corner, and you could see the dust bunnies on the curtains. THe desk, and furnishings just looked grimy and tired. There was no TV directory to be found...a minor thing, but you miss it when it's gone. I needed to iron my clothes for work, but the ironing board was completey shot...the fabric on it was gross and peeling off, and the iron barely worked. Thought I'd go for a swim to unwind, but a sign on the door warned that the pool heater wasn't working, so the water was verrry cold. I didn't try the hot tub. The free breakfast was fine, and I appreciated the free no-hassle wi-fi. The desk attendant was friendly enough, but couldn't recommend a good place to eat dinner...strange.
I stayed here because it was the closest hotel for me. It was cheap, but I would gladly pay more money for a cleaner, nicer, updated experience.

  • Stayed: April 2013, traveled on business
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Thank MCtraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Stayed here for 4 nights as a baseball team parent for a tournament. This hotel needs management intervention. The room had multiple burn holes in the bedspreads in our non-smoking room. The chair was stained, the t.v. came with no menu guide, and the whole place seemed very moldy. The front desk help had to check in residents, shovel snow, and plunge resident toilets. The pool filter is not fixed, the treadmill doesn't work, and there was little local information for travelers. Each day it felt like there were 3 employees running the building. The breakfast was average, with eggs as the only protein and canned fruit offered with all the breads/cereals/waffles. Others in our group had better rooms, but many also asked to be switched out of a smokey room offered. If management is marketing this to families/teams with close proximity to the baseball facilities and tournaments, then they need to do some serious maintenance & upgrades. The Quik Trip next door & promixity to 1-70 & baseball locations were good.

  • Stayed: March 2013, traveled with friends
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Thank kattriprevus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013 via mobile

We checked in for a 2 night stay. Room was clean. Wallpaper in the bathroom was peeling probably due to the humidity as bathroom fan doesn't work well. Nice newer LCD TV in the room. Shower was extremely loud through the wall. Couldn't hear yhe tv. Odd. Rooms are big. The biggest disappointment was the lack of a good breakfast. It was adequate but not fresh. The cereal was stale - waffles were okay but not much else in the offering. We skipped breakfast the second day and just stopped in to the Quik Trip next door. We stay in many Comfort Inns and this was probably the most average location. Older and outdated. Could use some attention to updating. Would look around for a different option next time.

  • Stayed: March 2013
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1  Thank justsoccer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Stayed in the King Suite, bedspread looks like it is from the 70's, and looks like blood or something is on the spread,sofa is ripped and nasty looking, chair at the desk is ripped also. Walls are dirty, looks like mold or dirt on the bathroom walls by the shower. Carpet smells and is old and worn. Warning do not stay here not worth the price!

  • Stayed: March 2013
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Thank Lapetina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 100 Comfort Inn Ct, O'Fallon, MO 63366-2792
Phone Number:
Location: United States > Missouri > O'Fallon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 7 Hotels in O'Fallon
Price Range: $80 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
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Also Known As:
Comfort Inn And Suites
Comfort Hotel o`Fallon
Comfort Inn O'fallon
O'fallon Comfort Inn
Comfort Inn & Suites MO

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