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The Sun Siyam Iru Fushi Maldives
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Reviews (2,238)
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1,049 - 1,054 of 2,238 reviews
Reviewed April 18, 2013

Me and my husband spent 4 nights there on our honeymoon. We had a water bungalow and I must say the views, the resort, the service, everything we had there was amazing but there was ONE PROBLEM. They need to to do something about the hygiene and cleanliness of the food. My husband and I had food poisoning after day 1. It lasted a night. Then my husband got it again after the third night at one of the restaurants. We both like to share food but this time i was okay coz I didn't like what he ordered and didn't eat any off his place so I was fine. He was really sick then! For that I'll give it a poor because we were so weak to do any activities and I believe we could have had a better time.

  • Stayed: October 2012, traveled as a couple
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2  Thank mikosansan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanS97, General Manager at The Sun Siyam Iru Fushi Maldives, responded to this reviewResponded April 28, 2013

Dear mikosansan,

Thank you for spending your honeymoon with us last October. It is regrettable that your holiday was affected by your illnesses.

The health and well-being of our guests are among our top priorities, especially when it comes to food and overall hygiene and cleanliness. We follow the strict internationally recognised Hazard Analysis Critical Control Point (HACCP) principles and have a full-time Hygiene Manager on our team.

We understand that at times, due to drastic changes in climate and temperature, guests may develop various illnesses. As they occur, illnesses on the island are taken seriously and we have a resident doctor on call daily. I understand that the doctor had examined you both when you had taken ill but because there were no other cases of food poisoning, this was ruled out.

We are nevertheless glad that you enjoyed our Water Villa, the views and our service during your stay. Thank you once again for staying with us.

Yours sincerely,
Alan Stocker
General Manager

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Reviewed April 18, 2013

This was the 11th resort we visited in the Maldives. The resorts we previously visited range from 4 stars to 6 stars. Overall, Iru Fushi was good but just that. We stayed in a deluxe beach villa which was huge with a fantastic bathroom. We loved the two sinks and two showers. What was not so fantastic, was that for the last 4 nights at bedtime we had big red ants crawling in our bed. We initially thought they were falling from the ceiling as they kept coming from nowhere but at the fourth night we found out that they were coming from tiny space between the head stand and the actual bed frame. It has to be said that after complaining they did send somebody over and the room would be sprayed which seemed to make it better but next night it started again and after 4 nights it gets a bit tiring. We are not particular squeamish people and on all the other islands we have been to we did have insects etc. but mostly OUTSIDE in the bathroom or the occasional lost insect inside but this was just a bit too much. Also, the position of your villa will make or break your holiday; some of them are actually quite close together with some gazebos actually sort of lining up after each other so not much privacy. By the way, haven't seen any rats! If you do not like insect though, do not go for beach villa. We did have the above mentioned ants but also quite sizeable roaches (only one inside), couple of spiders and even a small scorpion (also inside). Couple of geckos in the room but we do not mind them.

The beaches are lovely, wider at some places but overall great. Speciality restaurants are lovely especially the locations. Iru restaurant, however, really feels like a cantine. This, in my opinion, is mainly due to the acoustics and closeness of tables and the amount of people in the dining "hall". Have to say that they try hard though, nice furniture, dimmed lights in evening but just not what you expect of 5 star resort. Be aware that when we were there we booked tables for speciality restaurants 2/3 days in advance otherwise fully booked! Nice touch was that we were FB and for lunch you could go to any of speciality restaurants (Iru was closed) and get 3 course meal! Special mention to Bamboo-lovely food and great service. Chef Mama even comes out to have a talk!!! Bar was great, nice atmosphere.

Sun Dive School; I personally don't dive but my husband and son are keen divers. They were really disappointed with the attitude of some of the European diving instructors (management????) who really seemed to have a lack of interest and enthusiasm. The Maldivian instructors who actually came out on the boat to make the dives were friendly and helpful though. Some nice dives. Overall, not as professional as other dive teams on other islands like Ocean Pro Diving.

Swimming pools; lovely big (mostly almost deserted) adult pool and huge children pool. Childrens pool very busy but it was Easter time.

Point of mention; there were a LOT of kids. So if you are not keen on kids and the noise that comes with them, this probably is not the island for you. On the other hand if you do have kids, kids club looked great (did not use it as my son is too old). It even has its own swimming pool!

So overall, it was just ok! Expected more and have seen better! Would we return? Probably not, mainly because of the dive school!

Room Tip: Deluxe beach villas in high 200 or low 300.
  • Stayed: April 2013, traveled with family
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1  Thank Munchkin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanS97, General Manager at The Sun Siyam Iru Fushi Maldives, responded to this reviewResponded April 28, 2013

Dear Munchkin P,

It was our pleasure to have you and your family stay with us at Hilton Maldives Iru Fushi Resort & Spa, thank you for sharing your experience.

It is good to know that the highlights of your experience include the beaches and our restaurants, especially Bamboo. Mama and her team were delighted to deliver their cuisine and service to you.

However, we once again apologise for the inconvenience of the ants in your villa, which is not a common occurence on the island. In such cases, we would have been happy to facilitate a villa change had there been a request to do so. Our full-time pest control team continues to carry out their regular checks on all our villas and have taken steps to ensure that this issue is addressed. It is also regrettable that your husband's and son's experience with some of the diving instructors fell below expectations and your feedback has been shared with the Dive School for the necessary corrective action.

Our resort is a popular destination for both couples and families and we continually endeavour to keep a happy balance to suit everyone. While we do offer a range of child-friendly and family-oriented facilities and activities, we have also made sure that those who prefer a child-free environment are catered for. These facilities include the adults-only Infinity pool and Reflections bar; the Wine Cellar for unique wine-tasting dinners and the Bubble Lounge on the same deck which exclusively serves Champagne; and Flavours, our contemporary restaurant situated over-water for uninterrupted views and sunsets, showcasing some of the finest cuisine that the Far East has to offer.

We are sorry to learn that you may not return to us in the future. We nevertheless hope to one day welcome you back and deliver a better stay experience to you. Once again, thank you for your feedback.

Yours sincerely,
Alan Stocker
General Manager

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Reviewed April 17, 2013

From the second my husband and I stepped off the sea plane and were greeted by our host this was the most amazing place!! We stayed in a couple of different types of rooms as we were staying for 16 nights. We firstly stayed in the the deluxe beach villa with pool, then the beach villa with pool (the pool is out the back and is private) and then the horizon water villa. All the rooms were amazing and clean. The outdoor bathrooms is the beach villas were very cute, the private pools were of a very good size as well.

The water is an amzing colour and is more beautiful than the pictures.

The spa is a must, my husband and I went a few times and all of the staff there are amazing and the massages are sooooooooooo relaxing :)

I highly recommend that you go on the snorkelling safari as this was so beautiful, we saw sharks, stingrays, turtles a manta ray and some fish that were so big.

The food is amazing and the service at all the outlets is amazing.

This truly was the best trip that both my husband and I have ever had we decided to renew our vows there and Momo was the wedding coordinator who was fantastic. We had a beach ceremony and it was so beautiful with the sunset and the setting.

I must say a special thank you to Amir and Farooq (our hosts), Putu (the head chef at the islander grill, Shareef (also from the islander grill) but the biggest thank you has to be to Ruowan and smiley (not his real name it was our nickname for him as he was always smiling, cant remember it lol) the manager of reflections.

This was the best holiday that we have ever taken it is expensive but worth every dollar. Highly recommend this beautiful hotel to everyone!!! But it was the staff that really made this holiday so amazing.

  • Stayed: March 2013, traveled as a couple
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1  Thank Australian_Skye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanS97, General Manager at The Sun Siyam Iru Fushi Maldives, responded to this reviewResponded April 28, 2013

Dear Australian_Skye,

Thank you for spending the holiday of a lifetime at Hilton Maldives Iru Fushi Resort & Spa! The pleasure was ours to have you and your husband with us, and to be part of your special beach ceremony to renew your vows.

I am pleased to find that my team's Maldivian hospitality and good service highlighted your experience with us, they truly appreciate your special mention. It is very rewarding for them to realise that what they do everyday had a great impact on your memorable stay. We are also grateful for your high recommendations and compliments of the spa, snorkelling safari and the food quality in our restaurants.

My team and I are happy that you enjoyed the best holiday and look forward to creating and delivering more memories to you both. Thank you once again for staying with us and we would be delighted to welcome you back in the future.

Yours sincerely,
Alan Stocker
General Manager

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Reviewed April 17, 2013

Let's start off by sharing the most memorable aspects of our trip.

The moment the sea plane takes off from Male Int'l Airport you are taken into a world of true adventure and bliss, skimming through the thin white clouds that caress this gentle light blue water nation makes you realize the true wonders in this world are only a vacation away!

You begin to understand why this tiny country in the Indian Ocean is such a fantastic Gloabal Diving Destination, there are hundreds of islands and clusters which make up Atolls, the sunken islands offer a glimpse into somthing that once was and now only exists beneath the surface of the sea.

Our plane lands after circling the beautiful Hilton resort. As we exit the Air Maldives taxi plane we are immediately greeted by a small friendly fellow, the likes of which we rarely see here in Canada. The breeze is fresh and the weather is perfect to say the least. The green lush tropical island awaits...

The Waters edge restaurant is we are debriefed about our stay and what to expect, with a quick pineapple juice we hurry along on the golf cart throught the sand tree-lined paths of this tiny island paradise. As we enter the boardwalk towards out water villa we notice the bright blue water beneath us and the fishes vibrant and abundant all around.

We spent the week in paradise learning their culture through dance and communication. The food was mostly international with not a great emphasis on local cuisine (unfortunately).
Sandra at customer service was a great help and we hope to one day connect with her again.

The spa is one of the best in the world and I dream about it all the time!

Take a tour of the villas they will drive you around and show you the different styles.

We went from Montreal to London to Maldives and lets just say We will be back!!!!

Room Tip: Water Villa see the fishies below your bed!
  • Stayed: September 2012, traveled as a couple
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Thank canadianxplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanS97, General Manager at The Sun Siyam Iru Fushi Maldives, responded to this reviewResponded April 28, 2013

Dear canadianxplorers,

Thank you for sharing your wonderful memories from your honeymoon last September, my team and I are delighted that your holiday remains fresh in your memory.

We certainly agree that the Maldives is among the wonders of this world and certainly a great diving destination. We very much appreciate your feedback on our hospitality, the spa and food, which the team has taken note of for their on-going review. Sandra sends her best regards and looks forward to hearing from you again soon.

We look forward to delivering another unique Maldivian experience to you when you return for another ""adventure"" in the Maldives!

Yours sincerely,
Alan Stocker
General Manager

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Reviewed April 16, 2013

A lovely and must-visit resort for all those folks who want a calm and chilled out experience with their family. I had some apprehension on the food, since me and family are pure-veg, but I was pleasantly surprised by the excellent service given by Sumeet by providing us with wonderful vegetarian varieties for lunch and dinner throughout my stay. It was also very nice to have some good tips on muscle buildup by Jojit. Although the staff approach appears casual, they are very professional and sticklers for time. I guess a slogan of "Happy to have you" - H2HU sounds very apt for the service and courtesy provided by the hotel staff, right from the shops to the snorkelling instructor and buggy drivers - Overall a fantastic luxury destination

Room Tip: Take the deluxe beach villa with the swimming pool attached - Luxurious
  • Stayed: April 2013, traveled with family
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Thank yeda420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanS97, General Manager at The Sun Siyam Iru Fushi Maldives, responded to this reviewResponded April 17, 2013

Dear yeda420,

Thank you for spending your family holiday at Hilton Maldives Iru Fushi Resort & Spa, we certainly were happy to have you all with us!

I am very pleased to find that you were well-cared for by Sumeet for your family's dietary requirements and Jogi for your fitness training. Your feedback on our overall service is rewarding for all my team members, who continuously work hard to ensure that our guests enjoy a wonderful Maldivian experience with us.

We hope that you plan another holiday in the Maldives in the future, it would be our pleasure to welcome you back.

Yours sincerely,
Alan Stocker
General Manager

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