I am a small business owner in the Kansas City area and have stayed in local hotels only a few times. Thank God!
My wife of 34 years and I decided to have a date night and go to Harrahs North Kansas City on 2/02/08. Check in went OK. Upon arrival at the room we noticed it was not cleaned very well.Glasses in the bathroom were dirty, tub had stains and mirror in bath was dirty.
We got over that and went gambling. When we returned we decided to take showers because of the cigarette smoke from the casino. This is when we found out the hot water did not work. After trying to call the front desk for over 1 hour we took cold showers. Sunday morning we tryed the hot water again and it was still cold.
When ask how our stay was I explained "we had no hot water last night or this morning" The young lady at the counter replied "I new we didn't have any last night, but I did't have any compaints this morning" She just acted like it was no big deal, and almost normal. Well, the man next to me said he didn't have any either and had complained. I have 85 employees and shared my experience with them.I hope someone at Harrahs reads this and makes needed changes in hot water and attitude at the front desk.
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- Also Known As:
- Harrah`s North Kansas City Hotel North Kansas City
- Harrahs Hotel North Kansas City
- North Kansas City Harrahs