Got a room for the week for $266.00 on 5-24-12 around 3am. I stayed two nights and didnt need to stay for the remaining 5days due to job related issues so I ask for the remaining amount since I had to leave. They told me to sign this form in order for them to send me my money and she said it would come in a check within 7days. They said corporate should call me within that time. Ok so a week goes by and i go in to tell them I didn't recieve my money and that the check should be there within 7 days which is 14days so they took my name and number. I had also called again on day 14 and they took my name and number again so i went up there and they took it again and the so called manager, supervisor or whoever he was(Adam) ask my name and went and showed me the paper i signed about the amount i payed and he was like ok they should be calling me. 6-15-12 Today I got a message from corporate and the say I was denied on receiving my money. Why? So I called the front desk and ask them how was I denied and I was on my way up there. On the phone he said there was a sign saying no refunds and I didnt see a sign anywhere. I got there and took pics showing there wasn't any signs and why didn't they tell me the morning I left. But all of a sudden a guy that was in line got two rooms for the night but she told him it was non-refundable before he gave her the cash. I said is it bc I'm black and I could have sworn I heard Adam say (yeah) in a low voice so I asked him what u say and to repeat it. He went and showed me a paper that I know I didn't sign but it had my signature on it. It was a copy. I pushed it back like it looked bogus and I wanted to see my original copy but he said no but shows me someone else's original copy which is suppose to be confidential. I didnt ask to see they paper, i was denied in seeing mine then a guy came from the back and had me escorted. Fox 4 Problem Solvers will be notified monday morning... I was so hospitable whn i gave them my money but i spent over 200 dollars so i need that money to survive. i stay way out south and have to spend money i dont have to get money i should have gotten before. It's my money and I need it now!!!!!!!!!!!!
- Official Description (provided by the hotel):
- Home of the Royals 2015 World Series Championship, we are centrally located in the Kansas City Metropolitan area. This newly updated hotel offers affordable lodging solutions for all traveling guests. We are just minutes north of the Downtown Kansas City Financial District. Local attractions include the Power & Light Entertainment District, Harris Casino, Ameristar Casino, Kauffman Performing Arts Center, Worlds of Fun, Arrowhead stadium, Zona Rosa Shopping Center and many more! Our property offers non-smoking and smoking accommodations featuring a guest laundry area, on site full service restaurant, bar and grill, seasonal outdoor pool, 24/7 front desk receptionist, meeting/banquet rooms, and a business center. Free self-parking is available. Free Wi-Fi is available in all guest rooms and common areas throughout. This hotel features large and spacious rooms that are equipped with a small refrigerator and microwave. All guest rooms have a private bathroom with a deep soaker tub and shower combinations. Large in-room desk area with fibrotic Wi-Fi. Free digital cable TV and HBO. ... more less
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- Also Known As:
- American Hotel North Kansas City