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“The stay was good, very friendly, Very reasonable, very...”

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Super 8 Nixa/Springfield Area
Ranked #1 of 1 Hotels in Nixa
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224 reviews from our community

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1 review
Reviewed August 1, 2013

Have stayed here a number of times while visiting son and his family. Never had any problems before but this time woke up the first morning to go to bathroom and halfway across room stepped onto soaked and squishy carpet. Was a very unpleasant way to start my day. Called front desk to let them know and found that they already knew as portion of motel had flooded due to heavy rains. We were moved to smaller room for rest of our stay. When we checked out to leave they asked if this room was better. My husband said " it was dry". She answered" that's always a good thing". When my husband looked at bill he asked if we were going to be compensated for inconvenience of flood and moving. She said she could give us discount. We got $30 off our bill but were upset that we had to ask. Felt they should have just offered it up. Also heard another employee speaking about flooding incident say " it was preventable and should never have happened. Someone wasn't paying attention and doing their job". Just wish they would have offered some sort of compensation without having to ask. We understand that things happen and wouldn't have been upset if they had handled it better and recognized that it was inconvenience for us and just offered up compensation.

  • Stayed July 2013
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Thank linette5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BK1968, General Manager at Super 8 Nixa/Springfield Area, responded to this review, August 2, 2013
Hello, Thank you for your review. Sorry about the inconvenience, water is our worst enemy. Yes, the flood was preventable and should have be handled correctly. I want to apologize for the way the situation was handled. I see you were charged 3 out of 4 nights with us. So, the night you got flooded out was taken care of. Again, I apologize for not having this taken care of correctly. I would like to see you again in the future. This issue will not be a problem again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Nixa/Springfield Area

Property: Super 8 Nixa/Springfield Area
Address: 418 N Massey Blvd, Nixa, MO 65714-8303
Phone Number:
Location: United States > Missouri > Nixa
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Nixa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Nixa/Springfield Area 2*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to Super 8 Nixa, MO. As our guest you will enjoy SuperStart breakfast, free internet, pool, meeting space and truck/bus car hot tub. We're pet friendly. ... more   less 
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Also Known As:
Super 8 Nixa
Super Eight Nixa
Nixa Super Eight
Nixa Super 8

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