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“Nice facility, but no thank you - never again”

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Country Inn & Suites by Radisson, Nevada, MO
Ranked #1 of 7 Hotels in Nevada
Certificate of Excellence
Reviewed May 1, 2009

We chose this motel because of price and location and booked on line. We asked for "non smoking" "two queen beds" from the choices offered. We received a confirmation stating that we would have a non smoking room with two queen beds. Upon arrival, we checked in, were given the key to the room only to find one king bed. I went back to the desk and mentioned that we had requested 2 queen beds. The woman at the desk said "we don't have any." I don't know if she meant that they don't have any at all in the motel, or they've given the ones they had away already to other guests. She did suggest that we could have a roll-away bed if we wanted one. So we just took the room as is and shared the bed. My concern about all this is that what is booked and confirmed is what a person expects. I shudder to think if she had put us in a "smoking" room and said "we don't have non-smoking rooms". I guess I'm annoyed that a request at the time of booking is not really taken seriously by the facility. It's too bad because the location is great, there's a restaurant across the parking lot, and the rooms are clean. But I probably won't stay here again.

  • Stayed: April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank sanfranboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dannsutton, General Manager at Country Inn & Suites by Radisson, Nevada, MO, responded to this reviewResponded November 11, 2010

We take all comments seriously in order to improve the overall quality and guest experience.
Dann Sutton, General Manager
cx_neva@countryinns.com
417 667 9292

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 - 404 of 404 reviews

Reviewed June 25, 2007

We had a perfectly fine experience at the Nevada Country Inn & Suites. The property was clean and inviting, and the staff was as friendly and helpful as should be expected. I felt the hotel offered good value overall.

The property was quiet, with little noise from either inside or outside intruding into our room (though we did hear one or two semis engine-braking down the nearby highway exit). The wall unit air conditioners were powerful yet quiet and gave you the option to keep the fan running when the compressor turned off as white noise.

There is a nice little pool that our children enjoyed. It is too small for adults to swim in, really (at 6 feet tall, I could almost stretch clear across the width), and if more than 6 people were in it, it would feel crowded. The whirlpool was too hot for kids, but it sure felt good to my wife and me after a long day of driving.

The free breakfast was good, and included the option of make-your-own waffles among the cereals, breads, yogurt and coffees.

My only nit to pick was that, though clean, the property is starting to show some wear (a little carpet fraying, chipped paint, mirror silvering tarnishing).

  • Stayed: June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank ThatRHguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Radisson, Nevada, MO

Address: 2520 E Austin Blvd, P.O. Box P, Nevada, MO 64772-4242
Phone Number:
Location: United States > Missouri > Nevada
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Nevada
Price Range: $72 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Radisson, Nevada, MO 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The perfect choice for business and leisure travelers, the Country Inn & Suites is located in the historic southwest Missouri town of Nevada. Hotel guests enjoy our proximity to local attractions, including Cottey College, 3-M, the Nevada Speedway, Champion Diamonds Baseball Complex and the Bushwacker Museum. During your stay at the Country Inn & Suites Hotel Nevada, MO, you'll enjoy complimentary wireless Internet access, a lobby Business Center, complimentary hot breakfast, an indoor pool and hot tub and a Fitness Center. Choose the Country Inn & Suites and see what makes us one of the best Nevada hotels ... more   less 
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Also Known As:
Country Inn Nevada
Nevada Country Inn

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