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“Exceeded My Expectations”

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Best Western Big Spring Lodge
Ranked #1 of 4 Hotels in Neosho
Certificate of Excellence
Reviewed March 28, 2013

Best Western runs hot and cold depending on the location and let me tell you this one is HOT! It exceeded all my expectations. I usually rate BW's average to good but this one easily rates an excellent. I rate Every category excellent with the addition of excellent parking.

I will be here again...and again...and again, it's that good.

  • Stayed: March 2013, traveled on business
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Thank Eugene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this reviewResponded March 31, 2013

Wow! I always appreciated feedback, but your review was awesome! Made my staff's day!!! Hope to see you again soon! Thanks again! Katie, GM

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219 - 225 of 244 reviews

Reviewed March 21, 2013

I selected this hotel for a 4-night stay while on a business trip . . . hotel was excellent! Lots of space to spread out my belongings and paperwork. Room was nice sized, desk was roomy enough to get work done, and bed was comfortable for a hotel room bed. Customer service was superb and more than willing to help me with any issues I needed resolving.

Room Tip: Not a hotel tip but a city tip . . . there are not a lot of restaurants to eat at besides fast food...
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  • Stayed: March 2013, traveled on business
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Thank JanetCat73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this reviewResponded March 24, 2013

Thanks for the input! We appreciate every guest and try our best to make their stay a memorable one!

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A TripAdvisor Member
1
Reviewed February 15, 2013

What a nice group of people. Greeted by the manager herself and the positive experience continued at a high level with each and every interaction with the employees. They are willing to go out of their way to accommodate any request. Everything was clean and comfortable. The breakfast was just fine and the whole experience made us feel that we were appreciated. We will definitely stay at Big Spring Lodge when we return to Neosho!

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this reviewResponded March 24, 2013

We do our best to let you know you are a special guest and not just a number on a folio! I appreciate the kind response and will pass it on to my staff! Thanks again.

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Reviewed January 21, 2013

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank JAMES M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this reviewResponded October 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 31, 2012

This is a convenient location for us since we visited our families over two days during the Christmas Holiday. The rooms were very good. The breakfast was excellent. We would stay in the same location again.

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
2  Thank VIRGIL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this reviewResponded January 1, 2014

Thank you so much! I will pass your comments on to the staff! Have a wonderful New Year and hope to see you again soon.

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Reviewed December 16, 2012

This was the second time we stayed at this hotel. The hotel is clean and for the most part well maintained - we had a noisy exhaust fan in the bathroom. Our room was clean, quiet and comfortable. The hotel staff was very friendly. The breakfast was the typical waffles, biscuits & gravy, cereal or prepackeged pasteries - nothing to make you go WOW, but enough to get you going for the day. For a small town hotel, this is a nice place to stay.

  • Stayed: December 2012, traveled as a couple
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1  Thank DanTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

  • Stayed: December 2012, traveled with friends
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Review collected in partnership with Best Western
1  Thank LINNIE_JEAN
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Big Spring Lodge

Address: 1810 Southern View Dr, Neosho, MO 64850-2912
Phone Number:
Location: United States > Missouri > Neosho
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Neosho
Price Range: $84 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Big Spring Lodge 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Nestled in the heartland, this hotel provides a nice little change of pace to travelers! Excelling in customer service, this award winning property offers great accomodations and amenities you wouldn't expect in such a small town. From our indoor sauna to a wonderful complementary breakfast, it is all good!From standard rooms to spacious suites, all are comfortably priced and affordable. So call today and make your reservation! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Big Spring Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Neosho
Neosho Best Western

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