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“Its all about the people!”

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Best Western Big Spring Lodge
Ranked #1 of 4 Hotels in Neosho
Certificate of Excellence
A TripAdvisor Member
“Its all about the people!”
Reviewed February 15, 2013

What a nice group of people. Greeted by the manager herself and the positive experience continued at a high level with each and every interaction with the employees. They are willing to go out of their way to accommodate any request. Everything was clean and comfortable. The breakfast was just fine and the whole experience made us feel that we were appreciated. We will definitely stay at Big Spring Lodge when we return to Neosho!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this review, March 24, 2013
We do our best to let you know you are a special guest and not just a number on a folio! I appreciate the kind response and will pass it on to my staff! Thanks again.
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228 reviews from our community

Traveler rating
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    18
    3
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Mesa, Arizona, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 31, 2012

This is a convenient location for us since we visited our families over two days during the Christmas Holiday. The rooms were very good. The breakfast was excellent. We would stay in the same location again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank VIRGIL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Best Western Big Spring Lodge, responded to this review, January 1, 2014
Thank you so much! I will pass your comments on to the staff! Have a wonderful New Year and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscatine, Iowa, United States
Level 5 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 16, 2012

This was the second time we stayed at this hotel. The hotel is clean and for the most part well maintained - we had a noisy exhaust fan in the bathroom. Our room was clean, quiet and comfortable. The hotel staff was very friendly. The breakfast was the typical waffles, biscuits & gravy, cereal or prepackeged pasteries - nothing to make you go WOW, but enough to get you going for the day. For a small town hotel, this is a nice place to stay.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DanTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 26, 2012

The location of this hotel is off the beaten path, and while it may be near some fast food, there are no Applebees-like restaurants anywhere nearby.

Also, nothing annoys me more than when hotel staff has no flexibility in their service to the customer. I requested a 1pm check-out, as I had a lunch meeting and would prefer not to lug around all my luggage. I was informed by the manager that noon was their latest check-out, and anything after that was automatically an extra charge. It's a little thing, but why nickel and dime your customers? Especially business customers who may return.

Overall, rooms were fine. This was NOT a 3-star hotel like Hotwire implied. At best, a 2-star.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EricW_STL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Big Spring Lodge

Property: Best Western Big Spring Lodge
Address: 1810 Southern View Dr, Neosho, MO 64850-2912
Phone Number:
Location: United States > Missouri > Neosho
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Neosho
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Big Spring Lodge 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Nestled in the heartland, this hotel provides a nice little change of pace to travelers! Excelling in customer service, this award winning property offers great accomodations and amenities you wouldn't expect in such a small town. From our indoor sauna to a wonderful complementary breakfast, it is all good!From standard rooms to spacious suites, all are comfortably priced and affordable. So call today and make your reservation! ... more   less 
Reservation Options:
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Also Known As:
Best Western Neosho
Neosho Best Western

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