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“Good Hotel Good Customer Service”

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Holiday Inn Express Maryville
Ranked #3 of 5 Hotels in Maryville
Certificate of Excellence
Marina del Rey, California
Level Contributor
470 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
“Good Hotel Good Customer Service”
Reviewed December 8, 2013

Stayed here one night while I went to a conference. I thought the room was nice, clean and quiet and the customer service at the front desk was very good. Worked out in the fitness room and there is plenty of parking. Did not eat breakfast, wish I had.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Holiday Inn Express Maryville, responded to this review, December 11, 2013
Thank you for choosing the Holiday Inn Express of Maryville MO for your lodging needs and for taking the time to write the review. We appreciate each guest and are happy that your stay was a pleasant one. We look forward to having you as our guest, again.
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70 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Overland Park, Kansas
Level Contributor
513 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed October 31, 2013 via mobile

Stayed here for one night before a conference at the University. The staff was warm, friendly and helpful. Room was clean, comfortable. The only issue is the walls are paper thin. I heard the phone conversation in the next room clearly. I had to turn on the TV to from hearing more than I care to on someone's else's life. Fortunately that incident only happened after checking in. It was quiet after that.

Stayed October 2013, traveled solo
Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Holiday Inn Express Maryville, responded to this review, November 7, 2013
Carol, thank you for taking the time to write a review about your stay at the Maryville Holiday Inn Express and Suites. I am glad you had such a good experience while attending the conference at Northwest Missouri State University. It was a pleasure to have you and the rest of the librarians attending the conference stay with us. We look forward to having you stay with us again during next year's conference.
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Trussville, Alabama
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 17, 2013

Other reviewers have mentioned the small size of the town, however the staff at this hotel was very good and the room I had was very clean and comfortable. My room had two queen beds with wifi available at no cost. This Hotel brand is suppose to be lower cost and few frills, it delivers it's mission well. The breakfast was good, but is not home cooked. Try the cinnamon rolls, they were the best part. The size of the room was small and people tended to trip over each other. Looking for a clean friendly stop over place, this is a good choice. Staying a week or more, you might be bouncing off the walls at the end of your stay.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 29, 2013

We have stayed here twice as our teen is looking at the college. The rooms are large and very clean. The cleaning staff is great and very pleasant. The workout room is small (at least they had one), it has 2 treadmills, 1 bike and 1 elliptical and 1 TV. They also have a very clean pool area. The breakfast is more than muffins, it has eggs and a meat every morning.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Holiday Inn Express Maryville, responded to this review, August 5, 2013
Thank you for your excellent review! Our housekeeping and breakfast staff work very hard to provide our guests with a great stay experience at Holiday Inn Express - Maryville.
Linda, General Manager
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Maryville, Missouri
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 30, 2013

We stayed for 2 nights and had a very good experience. The front desk people were always friendly. The breakfast lady was very informative and friendly. Room was clean and towels fresh. Certainly will stay here again when I return.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GoTeam33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Holiday Inn Express Maryville, responded to this review, February 1, 2013
Thank you for taking time to share your positive experience during your stay with us. Our staff always appreciates hearing guests feedback. They work hard to give each guest a pleasant and comfortable stay. I will be certain to pass along your compliments!

Thank you for choosing to stay with us and we're looking forward to your next stay with us.
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Guelph, Canada
Level Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 12, 2013 via mobile

Maryville is not exactly the biggest city around so everything is pretty close to the hotel. It's a nice hotel with a helpful staff and very pleasant. Like most breakfast bars it's just ok but rooms were clean and a good size. It was reasonably priced so all in all a good stay for a night

Stayed January 2013, traveled on business
Helpful?
1 Thank john0624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Holiday Inn Express Maryville, responded to this review, January 14, 2013
We are pleased your stay with us at the Holiday Inn Express & Suites here in Maryville was a good one. I will pass along your compliments on to our housekeeping staff. They take pride in doing a good job for our guests. We strive to make everyone as much at home as we can. Thank you for taking the time to share your experience with us.
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Northwest, MO
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 2, 2013

Very pleasant booking over phone. Nice hotel - we have stayed there before. Only real complaint was that we could not get room temperature regulated to comfortable temperature for sleeping. We had to keep getting up all night to adjust settings on unit. Comfortable beds and clean room. Will stay again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sassyfrommo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan W, General Manager at Holiday Inn Express Maryville, responded to this review, January 4, 2013
Thank you for taking the time to share your experiences. I will pass along your compliments to our staff. They are always appreciative of such comments. They work hard to take care of our guests and make their stay as pleasant as possible. You have my apologies for the difficulty you had in maintaining a comfortable room temperature. A good nights rest for our guests is important to us. Thank you for choosing the Holiday Inn Express & Suites, Maryville. We look forward to your next visit!

Dan
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Additional Information about Holiday Inn Express Maryville

Property: Holiday Inn Express Maryville
Address: 2929 S Main St, Maryville, MO 64468-3662
Phone Number:
Location: United States > Missouri > Maryville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Maryville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Maryville 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to the newest Maryville Missouri hotel . This Holiday Inn Express Maryville Missouri hotel is conveniently located on US Business 71 Highway and is with in walking distance of Applebee s, Italian and Mexican restaurants. This Maryville Missouri hotel is the home of Northwest Missouri State University, and the State of Missouri Correctional Facility. Special in room amenities are free high-speed Internet and free local calls. Business: Kawasaki, Federal Mogul, Energizer, NuCor, Deluxe Business Forms, Robbins Lightning Protection and Wal-Mart Hospitals: St. Francis Hospital Universities: Northwest Missouri State University and Conception Abbey Local Attractions are Northwest Missouri State University, Mozingo Lake and Golf Course, Bilby Ranch Conservation Lake and Squaw Creek Wildlife Preserve. The Holiday Express hotel's staff will make you feel right at home whether you re traveling for business or pleasure. You will agree that when traveling to Maryville, MO, the Holiday Inn Express Hotel & Suites is the smart place to stay! ... more   less 
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Also Known As:
Holiday Inn Express Maryville Hotel Maryville
Holiday Inn Maryville
Maryville Holiday Inn

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