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“great staff makes up for an facility in need of an upgrade”

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La Quinta Inn & Suites St. Louis Westport
Ranked #2 of 17 Hotels in Maryland Heights
Certificate of Excellence
Dayton, Ohio
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“great staff makes up for an facility in need of an upgrade”
Reviewed August 5, 2013

We arrived early Friday evening. We wanted a place close to the airport but far enough away so the airport noise wouldn't disturb our rest. We were immediately greeted by an outstanding young man working the front desk. He was helpful, and was willing to go above and beyond to make our stay comfortable. As good as he was, the room itself was less than desirable. It was dusty, not dirty, just in need of a major upgrade. The beds were comfortable. I guess we paid for the location, it was a good price and far enough away from the airport to meet our travel needs for this trip. They do provide a complimentary breakfast, and we traveled with our pet. I rate this place as average based on the condition of the room and facilities.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
2 Thank NSC38nsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
somewhere in nj
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 4, 2013

This was the 1st time either of us stayed at a La Quinta, and we were both quite impressed. Both our rooms were clean and well maintained, with very comfortable king beds and enough space to stretch out and relax. The hotel itself is located amid some office parks in western St. Louis, with a good variety of restaurants and stores nearby. Check in was very friendly and efficient. The front desk was also very gracious and helpful with some faxes that needed to be sent & received.
The outdoor swimming pool was refreshing and large enough to swim a few decent laps without bumping into anyone. There's also a nice enclosed garden/courtyard next to the pool where I
could enjoy a few peaceful cold ones from a nearby c-store.
Like most other La Quintas, this one was pet friendly, a necessity on this trip. There was a clean, shady area on the other side of the parking lot that was designated for dogs, with clean up supplies and a waste can close by.
The breakfast buffet had all the standards: eggs, do-it-yourself waffles, coffee, pastries, etc.
If I'm ever in the St. Louis area again, I would definitely consider this hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank imd-walrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 3, 2013

My husband and I stayed here for one night whilst travelling route 66. The hotel is close to the interstate and was easy to find. We had a choice of which type of room we wanted. The bed and room were relatively clean but the bathroom was tired and the bathmat looked dirty. free wifi, although the signal wasn't great and parking were positive aspects. They also provided a free buffet breakfast including toast , fruit and waffles. Overall the hotel met our needs.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 1, 2013

Bathtub rubber mat was partially attached and rather dirty looking. Beds were comfy and linens were clean. The room was satisfactory and we slept well. Departed early so were unable to sample the breakfast. Staff was good. Location was good. Parking area appeared to be secure.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 28, 2013

We arrived early and was told of attractions to take in while waiting for room to be prepared. We came back about 30 minutes early and was checked in by a very friendly worker. We got to our room and it was very clean and inviting. We asked the staff about other attractions and was helped by the friendly staff. We went on an outing and got back to find our key would not unlock our door. The front desk staff reprogrammed the key, but it still did not work. The front desk staff then went to our door and fixed the problem so we were back in our room. He did not have use wait until he could call maintenance in. This problem never happened again. The breakfasts were filling and we were not hungry right after eating. We checked checked out and they told us how to get to more attractions that were on our way home. Thanks for another great stay at WEST PORT, MO!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with La Quinta

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland Heights, Missouri
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2013

Stayed here in early July, 2013 for 2 nights. 1st night was booked at senior rate & second night was a rewards night for frequency. ADA accessible room on 1st floor was near back entrance & lighted parking lot within sight of room. Very spacious, clean & fresh with microwave/refrigerator & wi-fi/great HD TV. Close to Westport area with over 35 restaurants, less than 1 mile away. 2 miles from I-270 & 3 miles from I-70 makes this hotel easy to find...only 20 miles from downtown St. Louis & 5 miles from Lambert Int'l. Airport. Front desk, housekeeping & breakfast personnel were extremely courteous & helpful. Sound-proof rooms were a blessing! - Fitness facility, pool & free breakfast were top notch. - I've stayed at 4 or 5 La Quinta's annually, in various cities & states. This one is a newer facility (less than 10 yrs. old) & was very clean, newly painted, etc. - I rate it in the top 10% of other LaQuinta's where I've stayed previously!!!

Room Tip: 3 floors, elevators front & back. Pick room on 1st floor at rear & you're near pool &...
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  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aldie, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2013

Driving cross country, we needed a clean, convenient, safe place to stay. This is it. There were no bells and whistles, but the price was right. The staff was nice. The breakfast was standard. The bed was comfortable and the room was clean.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites St. Louis Westport

Property: La Quinta Inn & Suites St. Louis Westport
Address: 11805 Lackland Rd, Maryland Heights, Saint Louis, MO 63146-4205
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites St. Louis Westport 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
La Quinta Inn & Suites St. Louis Westport Hotel Maryland Heights
La Quinta Inn And Suites St. Louis Westport
La Quinta West County
West County La Quinta
La Quinta Inn & Suites St. Louis Westport Saint Louis/Maryland Heights, MO

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