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Days Inn - ST. Louis/Westport MO
Ranked #6 of 17 Hotels in Maryland Heights
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781 reviews from our community

Traveler rating
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    59
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
Reviewed April 28, 2013 via mobile

We stayed one night. The staff was fabulous. Tony and Kathy were excellent. Breakfast was great as well. The rooms could use a little updating, but very clean and cozy. I would definitely recommend it and will come back again myself. If you want luxury, pay the price people, some of these reviews are ridiculous! Never had such great service, even when staying at luxury, $200 a night hotels!! Keep up the good work Days Inn!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle7714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis
1 review
Reviewed April 22, 2013

I had an extended stay at this hotel and, as such, had an opportunity to really see how it is run. The front desk clerk, Kathy, is -- by far -- this hotel's BEST attribute. She was kind, friendly, down-to-earth and always willing to offer assistance with a smile. The manager, however, came across as aloof, uninterested and snotty. If it were my hotel. I'd fire the manager and promote Kathy into his position.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Dena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Republic, MO
Level Contributor
184 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed April 15, 2013

My wife and I booked a night here through Priceline, for a short vacation for our family. We stayed 1 night, and the hotel was decent for the money. It's not an upscale hotel, but we just wanted a decent place for 1 night, and we got what we paid for. The room was clean, didn't stink, and had 2 queens, which was what we reserved. TV worked great, shower and bathroom worked great. The Contintental breakfast was fine, kids had cereal and waffles and we had eggs, sausage and apple juice. For $55 a night, it was fine, we had zero complaints.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
Reviewed April 13, 2013

During my second stay at this motel, I noticed while waiting on line to check in (what I had not noticed before) that every guest is automatically charged $1.50 a day to use a safe to store valuables. The notice is posted on one of the walls of the checkout desk: not directly in front of the customer, but rather on the side--to the left--i.e., in a direction where one is not likely to look. The notice states that a customer who does not use the safe may request the money back within 60 days.
This, Friends, is what is known as a scam. More than that, it imposes a charge for a service that is not requested and, in the vast majority of cases, not even used. It is deception pure and simple. This motel is satisfactory enough for the price, but when deception steps in, I can only recommend that every potential guest step out.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn W, Manager at Days Inn - ST. Louis/Westport MO, responded to this review, April 16, 2013
Dear Tim,

Thank You for taking the time for posting a review for our property. It is very important to us and our staff to fully comply with all standards and also allow our guest to let us know how we are doing with service. I personally want to apologize for any services that did not meet your expectation; we strive to do our best and make our guest feel as they were home. Please forgive us for any miscommunication, but we would like to point out that during check-in we have registration cards that are initialed and signed by all guest that shows the charges that will occur during your stay. We do not ask a guest if they would be using the safe for privacy reasons, if a guest states they did not use the safe, we will remove the charge. I hope this gives a better understanding as to why we do not ask guest if they would be using the safe. Please call me directly @314-205-8000 if you have any further questions and again our sincere apologies.

Sincerely

Jay Patel
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn - ST. Louis/Westport MO

Property: Days Inn - ST. Louis/Westport MO
Address: 1970 Craig Rd, Maryland Heights, Saint Louis, MO 63146-4106
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn - ST. Louis/Westport MO 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Rate includes a daily full hot breakfast buffet. Complimentary internet. Complimentary parking, including buses & trucks. Hotel has outdoor seasonal swimming pool, courtyard area w/gazebo, large patio seating area and 2 bbq grills, indoor whirlpool, fitness room and coin operated laundry. Hotel is within minutes of Westport Plaza and 2 casinos. 20 mins. drive to St. Louis downtown/arch. ... more   less 
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Also Known As:
Days Inn - St. Louis/Westport Hotel Maryland Heights
Clubhouse Hotel St Louis
Clubhouse Hotel Saint Louis
Days Inn - ST. Louis/Westport MO Saint Louis/Maryland Heights

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