We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tub was dirty!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Days Inn - ST. Louis/Westport MO
Ranked #6 of 17 Hotels in Maryland Heights
Appleton
Level Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Tub was dirty!”
Reviewed December 7, 2012

This hotle looks like it going through a much needed renovation. The bath tub was so dirty my wife had truoble taking a shower in it. Entrance to the property has this un-marked planter in the middle of the driveway, really hard to see at night. Carpeting through out was dirty and in need of replacement. Breakfast the eggs and rest of the stuff on the bufet had obviously not been tended to, stired or refreshed. Chraged us $1.50 per day for the safe we did not use, this is always an irritant and shows just plain greedy management. Housekeeping kept bugging us on Sunday morning. This could be a nice property if it was cleaned and renovated, and managed well. In the mean time we are not returning.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimVH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn W, Manager at Days Inn - ST. Louis/Westport MO, responded to this review, February 2, 2013
Dear Guest

Thank you for taking the time out of your busy schedule to give us your feedback. We apologize for the experience you had at our hotel.

I personally want to apologize for any mishaps that have occurred with your stay. Our team would like to also apologize for knocking on the door on Sunday and the breakfast attendant has gone through re-training. Also In regards to the bathtub, I want to apologize for it not being cleaned, this property is undergoing a renovation as of the beginning of the year, and we have also started on the bathtub during this process. I will personally let my staff know about this review and relay the message to the correct departments for more training, again we strive to make your stay a home away from home, and we hope that you will come see us after the renovations.

Sincerely
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

797 reviews from our community

Traveler rating
    190
    267
    188
    90
    62
See reviews for
316
161
73
159
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
INDIANAPOLIS
1 review
Reviewed November 15, 2012

My issue and concern was the security of the Hotel. Acess doors were not secure, especially at night time, any Joe blow could walk in or out from God knows where into the Hotel. Im concern for the satey of my family and friends.


Towels and wash clothes were badly warn with stains, some not all. also there were two older couples that do the cleaning in the rooms they didn't seem to friendly.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank PERCY W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn W, Manager at Days Inn - ST. Louis/Westport MO, responded to this review, February 26, 2013
Dear Percy,

Thank you for taking the time out of your busy schedule to give us your feedback. I personally want to apologize for any mishaps that have occurred with your stay. Our first priority is guest safety and satisfaction. I do apologize for the door mechanism; we are removing these from our building due to constant repair cost. Our facility is in a better part of the neighbor hood and we do have staff at the desk 24 hours, along with local police making rounds around the area. I have notified the correct department for towels and we have got rid of any towels that do not meet guest expectation. I will personally let my staff know about this review and relay the message to the correct departments for more training, again we strive to make your stay as comfortable as your home, and we hope that you will come see us after the renovations.

Sincerely

Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Maryland Heights hotels

Hotels you might also like...
Also consider these accommodations in or near Maryland Heights
0.4 mi away
Hawthorn Suites by Wyndham St. Louis Westport Plaza
Hawthorn Suites by Wyndham St. L...
#1 of 17 in Maryland Heights
716 reviews
0.4 mi away
La Quinta Inn & Suites St. Louis Westport
La Quinta Inn & Suites St. Louis...
#2 of 17 in Maryland Heights
592 reviews
0.3 mi away
Comfort Inn Westport
Comfort Inn Westport
#4 of 17 in Maryland Heights
473 reviews
Show Prices
Show Prices
Show Prices
16.5 mi away
Best Western St. Louis Inn
Best Western St. Louis Inn
#1 of 1 in Tesson Ferry
786 reviews
10.1 mi away
Days Inn ST. Louis Lindbergh Boulevard
4.9 mi away
Marriott St. Louis Airport
Show Prices
Show Prices
Show Prices

Been to Days Inn - ST. Louis/Westport MO? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Days Inn - ST. Louis/Westport MO

Property: Days Inn - ST. Louis/Westport MO
Address: 1970 Craig Rd, Maryland Heights, Saint Louis, MO 63146-4106
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn - ST. Louis/Westport MO 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Rate includes a daily full hot breakfast buffet. Complimentary internet. Complimentary parking, including buses & trucks. Hotel has outdoor seasonal swimming pool, courtyard area w/gazebo, large patio seating area and 2 bbq grills, indoor whirlpool, fitness room and coin operated laundry. Hotel is within minutes of Westport Plaza and 2 casinos. 20 mins. drive to St. Louis downtown/arch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Hotwire, TripOnline SA, Cancelon, Priceline, Cheap Tickets, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Days Inn - ST. Louis/Westport MO reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn - St. Louis/Westport Hotel Maryland Heights
Clubhouse Hotel St Louis
Clubhouse Hotel Saint Louis
Days Inn - ST. Louis/Westport MO Saint Louis/Maryland Heights

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing