We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great and confortable”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Homewood Suites St. Louis-Riverport
Ranked #11 of 17 Hotels in Maryland Heights
Miami, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great and confortable”
4 of 5 bubbles Reviewed July 9, 2012

We stayed at this hotel in August 2009 for our weeding, we really liked it, clean and confortable. We had a little issue with front desk because they couldn't find our reservation but it went fine. Delicious breakfast...

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

469 reviews from our community

Traveler rating
    180
    137
    61
    45
    46
See reviews for
162
76
18
161
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Overland Park, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 18, 2012

This hotel has to have the thinnest walls of any that I have stayed at this year (15+). Sitting here typing this review I can hear two distinct conversations going on in the rooms to both sides of my own.

The rooms themselves are clean, which is the most important thing you can ask for in a hotel, but that's about the only nice thing I can say about this Homewood Suites.

The worst thing about this hotel, on the other hand, is the location. It is quite literally located in the middle of a parking lot that is wedged between two very busy interstate highways. There are no restaurants within walking distance...in fact, there are no restaurants that you can get to without crossing the highway. There are not even sidewalks in this dreadful area so if you are a runner like me, avoid at all costs: just very busy streets. And parking lots. Lots and LOTS of parking lots.

The Internet is terribly slow and is getting progressively worse as the night wears on.

The TV's are old tube-style (no HD).

There are a lot of smokers hanging out by the entrances - I can only assume that they are casino-goers. Regardless, it is very annoying and hints at the kind of crowd this hotel caters to.

The only reason I am staying here is because two of my favorites are booked out. If they are available, I would HIGHLY recommend either the Doubletree or the Residence Inn that are in the Westport area. It's a much nicer area and those hotels don't suffer from the issues I've brought up here.

The staff here are very nice. No complaints there.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Skullbussa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Homewood Suites St. Louis-Riverport, responded to this review, June 22, 2012
Dear Skullbussa

I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noise and internet. We are currently working with our service provider to increase our speeds. Our hotel also is considering updating our televisions and your review may make our decision easier. Your comments will help us improve our guest experience and for that we thank you. We hope you will consider staying with us again the next time you are in the area.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed June 17, 2012

We chose this hotel because of a concert we were attending at the Verizon theater. Our room was very nice. The problem we had was we were topd that a shuttle would take us to the concert and a shuttle would bring is back. So we decided to do that to avoid driving intoxicated and for convience. The concert was delayed halfway through due to weather, then eventually continued so it ended a little later than expected. When it was over it was pouring. We waited at the shuttle pick up for 30 minutes in the pouring rain. We saw shuttles from other hotels come and go several times. Finally we decided to just walk. By the time we got to the hotel our clothes were ruined and we were not very happy. I told the front desk worker that i wanted to speak with the manager as soon as she got there in the morning and he said he would relay message. In the morning no manager was in sight, they slid the bill under our door and that was it. You make your own judgement how you think that situation was handle. We spent $230 on that room to be lied to and treated very poorly...not impressed...will not be back.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily182009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHack73, General Manager at Homewood Suites St. Louis-Riverport, responded to this review, June 19, 2012
Dear Emily182009:

Thank you for review. We are very sorry we were not able to provide you with a better quality of service. We will work with our staff to find out why this happened and what we need to do to make sure it doesn’t happen again. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Also if you would please contact me directly at 314-739-3900, I would like to discuss this further with you so we can work towards a resolution. I hope to hear from you soon and I hope you will consider staying with us again the next time you are in the area.


Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 22, 2012 via mobile

I stay at Homewood Suites quite a bit because you always know what to expect. Same style rooms, same slow elevator, same meals, etc. This stay was memorable because of the hotel's employees. Fom the moment I was picked up at the airport to the day they dropped me back off at the airport, the staff was superb. Shout out to Nate who acted as tour guide, shuttle driver, garbage hauler, kid wrangler, medic, bartender, and part-time psychiatrist. Kudos to the front desk lady (I'm sorry I can't remember your name), who snagged us fresh baked cookies and ice (when I was too lazy to traipse back to the ice machine). Again, I can't remember names (so sorry), but also wanted to thank the housekeeping woman who made sure my room was wonderful after mentioning an issue, and to the shuttle driver who drove me back to the airport and brought my bags to the corner for me. I'll definately stay here next time I'm in the area!

Stayed May 2012, traveled on business
Helpful?
Thank Lmeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
158 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 bubbles Reviewed May 21, 2012

This hotel is near a busy highway and across from what looks to be a quarry or landfill; trucks and more trucks. If you're on that side of the hotel, good luck with trying to sleep. The only restaurant nearby is Dave & Buster's unless you're into the casino thing. Our suite seemed a bit run down. Too many better choices in St Louis.

Room Tip: Stay away from the highway!
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsCheap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed May 18, 2012 via mobile

The hotel is nice for the most part, but the noise is unreal. For starters, it sits too close to the interstate and you hear constant noise from that. My room was on the top floor thankfully but very close to the elevator. The noise of that is ridiculous. Oftentimes, the entire floor shakes from that! The air conditioner unit in the living area is very loud when it turns off as well, also causing the floor to shake. The channel selection is pretty pitiful and the TVs are old. The toilet in my room also needs maintenance because the handle needs to be jiggled so it shuts off. I'm sure if the bedroom wasn't separate from the living quarters, I would've gotten no sleep.

Stayed May 2012, traveled with family
Helpful?
1 Thank GetMeOuttaThisTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Effingham, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 16, 2012

We regularly stay at Homewood Suites. It is perfectly located between Harrahs and the Ameristar casino and so close to fun shopping in both St Charles and st Louis. The property is beautiful and the rooms are perfect! Breakfast is something different every morning and always good. The Best part is the staff!! They are accomodating and genuinely like their jobs. Everyone from Mel, my favorite front end manager to the housekeeping crew. you won't be sorry folks, try em out!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank case1164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Maryland Heights
4.2 mi away
Hawthorn Suites by Wyndham St. Louis Westport Plaza
Hawthorn Suites by Wyndham St. L...
#1 of 17 in Maryland Heights
4.0 of 5 bubbles 652 reviews
4.2 mi away
Sonesta ES Suites St. Louis
Sonesta ES Suites St. Louis
#1 of 7 in Creve Coeur
4.5 of 5 bubbles 408 reviews
0.1 mi away
La Quinta Inn & Suites St. Louis Airport - Riverport
La Quinta Inn & Suites St. Louis...
#10 of 17 in Maryland Heights
4.0 of 5 bubbles 152 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn Express Riverport St. Louis
Holiday Inn Express Riverport St...
#14 of 17 in Maryland Heights
3.5 of 5 bubbles 139 reviews
4.0 mi away
DoubleTree by Hilton Hotel St. Louis - Westport
DoubleTree by Hilton Hotel St. L...
#3 of 17 in Maryland Heights
4.0 of 5 bubbles 878 reviews
10.2 mi away
Homewood Suites St. Louis - Galleria
Homewood Suites St. Louis - Gall...
#1 of 2 in Richmond Heights
4.0 of 5 bubbles 684 reviews
Show Prices
Show Prices
Show Prices

Been to Homewood Suites St. Louis-Riverport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites St. Louis-Riverport

Property: Homewood Suites St. Louis-Riverport
Address: 13639 Riverport Dr, Maryland Heights, Saint Louis, MO 63043-4812
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 17 Hotels in Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites St. Louis-Riverport 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Hilton Hotels Direct, Booking.com, Travelocity, Orbitz, Expedia, Priceline, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Homewood Suites St. Louis-Riverport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites St. Louis-Riverport Hotel Maryland Heights
Homewood Suites Maryland Heights
Homewood Maryland Heights
Maryland Heights Homewood Suites
Homewood Suites St. Louis-Riverport Saint Louis/Maryland Heights, MO

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing