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“Awesome Front Desk Clerk” 5 of 5 bubbles
Review of Holiday Inn Express Marshfield (Springfield Area)

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Holiday Inn Express Marshfield (Springfield Area)
Ranked #1 of 1 Hotels in Marshfield
1 review
“Awesome Front Desk Clerk”
5 of 5 bubbles Reviewed September 27, 2013 via mobile

Lea Ann gets 5 Stars. Lea Ann's priorities are where they should be balancing customers needs. Personality, customer service, helpfulness, knowledge of the area and dining. Complete package. AS far as grading the room, we were on the first floor, great, we both have iphones and ipads, not I repeat, not enough plugs to charge all of our electronic devices.
That is not her fault or responsibility. That is something the management must address. Otherwise, our night went well.
Thank you Lea Ann!

Stayed September 2013, traveled with family
Helpful?
Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, October 3, 2013
Thank you very much for your wonderful comments. We will let Lea Ann know what you have said!! As far as the issue of not having enough outlet, we will look into taking care of that!!! Hope to see you soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    30
    22
    13
    4
    3
See reviews for
33
13
9
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Abilene
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 9, 2013

Thanks to Lea Ann at this property for referring me to another motel in their chain that was nearby but more economical. OUTSTANDING CUSTOMER SERVICE!!!! Love that both facilities are inside only access! ! ! Great facility design.

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sashley0096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, September 16, 2013
Thank you so much for rating our hotel! We hope to see you next time you come this way!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, Arkansas
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

We had a long weekend stay as a small group (4 rooms) over labor day weekend. The hotel was clean, well maintained and the staff was great! The breakfast each morning was also superb and well taken care of by the staff. Definitely the best hotel in the area and well worth a stay.

Room Tip: Rooms close to stairs since no elevator.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jkno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, September 5, 2013
Thank you so much for your feedback! We look forward to seeing you next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

This was a short notice trip accommodating a large extended family. The staff went totally above and beyond to make sure that our family felt like this was our "home away from home" for the weekend. Breakfasts were great. Food was replenished at a moment's notice. Rooms were clean, and the housekeeping staff responded promptly to my requests. The kids in our group had fun in the pool, and there's a nice picnic area outside for guests just passing through town. Customer service was just top notch!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mtd21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, August 20, 2013
Dear Guest, We are happy to hear that you enjoyed your stay with us! See you next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, Ohio
2 reviews
5 of 5 bubbles Reviewed July 31, 2013

My extended family all came together in Marshfield and stayed at this hotel. There were approximately 40 of us gathered together for a weekend. The hotel staff was not only friendly, they went above and beyond to accommodate our group in any way they could. There was always plenty of coffee and the breakfasts were excellent. The rooms were clean and the housekeeping staff did a marvelous job of meeting all of our needs. Thanks!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, August 20, 2013
Dear Guest, Thank you for your review! The staff enjoyed your family as well. We hope to have you all stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

I had heard things about this hotel being dirty and a rip off. I found exactly the opposite! The staff was so friendly and helpful and accommodated every request I had. The rooms are a little dated as far as décor, but they were clean, the beds were comfortable and the ac was ice cold! The only downside is no elevator to the 2nd floor but everyone needs a little exercise right? I would definitely recommend this hotel to anyone passing through the area.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, August 20, 2013
Thank you so much for taking the time to review us! We are glad you enjoyed your stay and we look forward to seeing you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, Iowa, United States
1 review
5 of 5 bubbles Reviewed July 11, 2013

When greeted upon check-in, I was thanked for being a Priority Club member and told not to be afraid to ask for towels when we went out to use the pool. Although the pool was a little chilly, my children still enjoyed it.

We were in and out of the hotel several times and the desk staff were always friendly and courteous. They helped my daughter climb down the stairs, assisted me with unlocking the pool, and offered to help carry items for me. They were very tolerant of my baby crawling around the lobby and of both of my children making outlandish messes while eating breakfast.

We'll stay here again when we return for future family reunions.

Room Tip: This hotel does not have an elevator.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brandi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nancy g, General Manager at Holiday Inn Express Marshfield (Springfield Area), responded to this review, July 22, 2013
Thank you so much for taking the time to tell us about your stay! We look forward to seeing you next trip thru!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Marshfield (Springfield Area)

Property: Holiday Inn Express Marshfield (Springfield Area)
Address: 1301 Banning St., Marshfield, MO 65706
Phone Number:
Location: United States > Missouri > Marshfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Marshfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Marshfield (Springfield Area) 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Marshfield is located on I-44 at exit 100. Numerous restaurants are within a 2 mile radius. We are conveniently located just 20 min from Springfield, MO and Branson, MO is 60 miles. The Bass Pro Shop is approx 22 min away. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Marshfield, MO and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Marshfield
Marshfield Holiday Inn

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