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“Clean rooms, comfortable bed”

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Fairfield Inn & Suites Kansas City Lee's Summit
Ranked #3 of 11 Hotels in Lee's Summit
Certificate of Excellence
Lees Summit
Level 6 Contributor
235 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Clean rooms, comfortable bed”
Reviewed March 18, 2013

I stayed at this hotel just overnight, and all I was looking for was a clean place to sleep. They had a pool that was open till 11 for adults, but there were a few kids in there when we got to the hotel after 10. The clerk was very friendly and accommodating checking us in. We stayed in the deluxe king, it had a sitting area with a couch and table. The room itself was clean, the bed was soft and comfortable. The shower itself didn't seem to be the cleanest, like it was just old and stained, but overall the room was very nice. I didn't even notice any noise in the morning from hearing other guests in the halls and slamming doors. We didn't eat breakfast there either, we got up too late, but they offered to open it back up for us to get us some yogurt, fruit or something. I thought the hotel was very nice, a little overpriced, but overall a good experience.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank saiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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English first
Globe, Arizona
Level 6 Contributor
328 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed March 2, 2013

Stayed here for family visit and it was right after two back to back snow storms (20 inches on the ground), and I was grateful to see that not only the parking lot but the grounds as well were free of ice and snow. It sits right on a major throughfare which was also thankfully nicely cleaned. The location of this property is conveniently near major freeway connections, as well as fast food and mini- mall stores and big box stores. Traffic was okay and there was no traffic noise in the room which fronted the road. My room was a small queen and it was what I've always experienced at a Marriott mid-range. The breakfast area was too small and a number of things were out. I ended up taking some pastries and a juice back to my room. That being said, there was a meeting here of a large group and they could have overwhelmed the breakfast room all showing up there at the same time befor their meetings started. The only facility issue was broken tile at the end of the indoor heated pool but it was carefully demarked abd the pool/ hot tub room was clean with plenty of fresh towels (and much appreciated after a long trip), and I enjoyed using both. I would stay here again if I came back.

  • Stayed March 2013, traveled with family
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Helpful?
Thank Cheryal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeesSummitFF_GM, General Manager at Fairfield Inn & Suites Kansas City Lee's Summit, responded to this review, March 4, 2013
Thank you very much for choosing to stay with us here at the Lees' Summit Fairfield Inn. We are glad you enjoyed your stay. We look forward to seeing you again if you are back in the area.
Have a great day
Francie Terry GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level 5 Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 19, 2012

We enjoyed our stay thoroughly at this Fairfield Inn. I booked the hotel in the early afternoon and arrived at the hotel a few hours later. To my surprise, our room was ready upon arrival, including the addition of a pack and play in our room. Often times, hotels forget to put the pack in play in our room if we give them so little time to do so.

The room was a standard, comfortable Fairfield room. The beds were comfortable, the AC pumped out cold air, and there was plenty of room to move in the room. We are Silver Rewards members, and we mostly stay at Fairfields. This was as good as any other Fairfield in the country.

Breakfast was standard fare and very good, however, the breakfast room is a bit cramped. In fact, the whole lobby area was pretty small.

A few things took me by surprise at the hotel. First, I have never been at a Fairfield that didn't have a Market Pantry. Also, there is only one ice machine in the whole building, and it is on the first floor. There is no exercise room, either. I saw that the manager stated on another review that the reason for this is because they are not a Fairfield Inn & Suites, just a Fairfield Inn. However, I have been to other properties that didn't have suites where this was not the case. None of these things were a huge deal, but they are amenities I come to expect from the brand.

On the whole, this was a good hotel with a good staff. I just miss some of the Fairfield perks.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank disneyworldnerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 30, 2012

I've stayed at this location several times in the past, but it has been about 3-4 yrs ago. It appears maintenance has taken a low prioroty here now. Ice machine was broken, had to go to front desk and they issued ice from a cooler. They said the motor was bad in the ice machine and they were waiting on parts. I was there 3 days, and the machine was still broken when I left. Also the whirlpool was not working in the pool area, it supposedly has just been "repaired".
When I checked in, there was no luggage cart in the room, had to call the front desk to bring me one. Also, no alarm clock was in the room either. Room was clean, and staff was friendly. The computer in the lobby had a very slow internet connection, was useless when I tried to use it. This is not what I expected from a Marriott property at all, more like a Super 8 with the problems I encountered during my stay.

  • Stayed May 2012, traveled with family
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    • Cleanliness
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Helpful?
Thank wayneinwisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Fairfield Inn & Suites Kansas City Lee's Summit, responded to this review, July 11, 2012
Thank you for your feedback. I apologize we did not provide you with the experience you expected while staying at our hotel; guest satisfaction is of the utmost importance. All maintenances issues have been addressed and corrected. We strive to have everything in working order for our guests to ensure they have an enjoyable stay. We hope the next time you find yourself in the area you will give us the opportunity to make your stay a better one, as we strive to improve our customer service.
Thank you

Sincerely,
Francie Terry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2012

I work for Marriott and always enjoy staying at other hotels. When we pulled up to this hotel in Lee Summit my first reacton was "oh my, this is a small hotel". Once inside staff was very plesant and helpful. We got to our room which was fine, no problems. Breakfast area was WAY too small, no fitness center, no Market to buy snacks or drinks (only vending machines that were high priced), and pool was too cold. If you're looking for an avearged priced hotel to lay down for the night, ok...but if wanting more I would not recommend. I will not be staying here again.

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francie T, General Manager at Fairfield Inn & Suites Kansas City Lee's Summit, responded to this review, May 29, 2012
Thank you for your kind words about our staff and feedback concerning your recent stay. We value the opinions of our guests and use their concerns as tools to help improve our service for future guests. Unfortunately, because we are a Fairfield Inn and not a Fairfield Inn & Suites, we don’t have an exercise facility or market. Hopefully you found the rest of your accommodations to be pleasant. We hope you will choose the Fairfield Inn Kansas City Lee’s Summit again next time you stay in the area.
Sincerely,
Francie Terry
General manager
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Chicago
Level 6 Contributor
271 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed April 9, 2012

This is an old-style Fairfield Inn, but it's been updated with fresh paint and carpeting. Room was clean and the bed was comfortable. Terrific night clerk. Hotel took in deliveries in advance of arrival and had the heavy cartons placed in the guest room, which was a most thoughtful gesture. Would stay here again if back on business.

  • Stayed April 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank biztravelerChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Smith, Arkansas
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2011

We stayed here over the 4th of July weekend to visit family. We got a room right on the first floor next to the pool and also close to the breakfast buffet area. The walls were very thin, and we could hear children make a lot of noise in the pool area. The room was extremely small, but okay. We had one problem with the built-in hairdryer, which we reported, but they did not fix while we were there. The breakfast buffet was okay - pastries, bread, bagels, Jimmy Dean sausages (for the microwave), fruit cups, some fresh fruit, oatmeal mix, cereal, milk, juices, and coffee. I almost forgot to mention that they had a waffle maker. We would stay here again, but would not pick a room by the pool. They also claimed that their indoor pool was heated, but it was really cold.

  • Stayed July 2011, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Natti2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francie T, Manager at Fairfield Inn & Suites Kansas City Lee's Summit, responded to this review, March 5, 2012
Thank you for your review of our hotel. I apologize for the issue that you had with your hairdryer and the noise from the pool area. We hope that you will chose to stay with us again if you are ever in the Lee's Summit area again.
Francie, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Kansas City Lee's Summit

Property: Fairfield Inn & Suites Kansas City Lee's Summit
Address: 1301 NE Windsor Dr, Lee's Summit, MO 64086-8425 (Formerly Fairfield Inn Kansas City Lee's Summit)
Phone Number:
Location: United States > Missouri > Lee's Summit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Lee's Summit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Kansas City Lee's Summit 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
Our hotel in Lee's Summit, MO is located off of I-470 and only 15 minutes away from Arrowhead Stadium and Kauffman Stadium, homes to the Kansas City Chiefs and Kansas City Royals. When you stay at our renovated hotel you'll be minutes from the shopping at Independence Center and Summit Woods Crossing. Along with a close location to shopping, the hotel is also near the Truman Medical Center, St. Luke's East Hospital, Independence Events Center, Harry S. Truman Home, Museum and Library. If you're staying for business we are near QM Power, Harmar, Maruka USA and Dow Kokam. For the outdoor enthusiasts, Longview Lake, Fleming Park, Paradise Park and Powell Gardens are just a short drive. Our hotel offers daily free hot breakfast, free Wi-Fi throughout the hotel, an indoor pool and business center. ... more   less 
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Also Known As:
Fairfield Lee s Summit
Fairfield Inn Lee s Summit
Lee s Summit Fairfield Inn
Fairfield Inn Lees Summit

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