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“The service and the staff was wonderful.”

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Comfort Inn & Suites - Lees Summit
Ranked #6 of 11 Hotels in Lee's Summit
1 review
“The service and the staff was wonderful.”
Reviewed August 11, 2014

I had 6 rooms,we stayed there during our family reunion and had a great experience. The air went out in 1 of the rooms and maintenance was Johnny on the spot. The staff was definitely there to please.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laherron43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Saint Joseph, Missouri
Level 6 Contributor
148 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 23, 2014

Nice Place, Room was clean, Hot Tub was Hot, :) pool seemed cool, but that was after the hot tub, so not a good judge of temperature.

Adequate furnishings, we had a refrigerator and microwave with a King Suite that was a very minimal extra rate than the regular room.

The breakfast was good, clean and well maintained.

Staff was very friendly and seemed to appreciate our business.

Just off I-470, on, what I would consider, the northern part of Lee's Summit. A dirt hill separates the Hotel from the Interstate so road noise is NOT noticeable.

The road in front was quiet with little traffic. If they had benches in front it would be a good place to just sit and chill out.

We will consider staying here again when in the area.

  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Calvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 17, 2014 via mobile

We stayed at this hotel 2 nights for a visit to the Harry S Truman Presidential Library and Museum. The location is excellent -- easy to find from the highway, yet secluded in small office area mostly of doctors offices. As a runner, the location offered peaceful, low traffic, and safe runs in the mornings. The rooms were clean and the hotel was as expected from previous positive CI&S stays in other cities. It is only minutes from Independence and we found the rates to be less in Lees Summit than in Independence. Overall, a positive experience

Stayed July 2014, traveled as a couple
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshalltown, Iowa
Level 4 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 3, 2014

My son and I stayed one night. The front desk was friendly--we arrived at 10:30pm. The pool and fitness room had closed at 10pm. We had given my husband and parents the phone number. They were not able to contact our room because the phone was broken. An attendant attempted to fix the problem, but could not. She mentioned that it was a "maintenance problem". The next morning, I told the front desk while checking out on May 31st. He thanked me for telling him. I mentioned that we relied on those phone calls that we did not receive. There was no apology and it was not important to him. This would not affect most travelers with upgraded cell phones.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mom_in_Iowa_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martensdale, Iowa
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 2, 2014

We had a very speedy check in, but when we opened the door to our room, the smell was horrible! It smelled like dirty diapers, to the point we checked all trash bins to ensure they were empty.
We went back down to the front desk and the staff on duty was very nice and I explained we were going out to dinner and he assured us he would take care of it, which he did. He called while we were at dinner to advise they had taken steps to remove the smell and gave us the option to change rooms, which we did.
The staff (guy) was very nice and did address our concern immediately, which was great.
I overheard this staff member tell another client that the hotel had recently been completely updated, however that is difficult to believe. It sure does not look like it. Looked, felt and smelled old and outdated.
It was a disappointing stay for us.
The female staff who checked us out, was not nearly as friendly and made us feel like it was an inconvenience to have to check us out.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wenjammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 29, 2014

We came to Lees summitt for a wedding and this hotel was great value for money in comparison to some of the other hotels in the same area.

Staff on the front desk are super friendly and very helpful.

The rooms were clean, the beds were comfy and nice shower pressure.
Hot breakfast was adequate and offered your usual breakfast fare.

Had some issues with the internet but it was late at night and I was too tired to bother further investigating why I couldnt access the service. Also had some issues keeping the room temperature just right... we were often either too hot or too cold
.
The rooms are set back just far enough from the highway so that you are not disturbed by the noise, if your a light sleeper request a room facing NE Ralph Powell Road.
Location is great just off the highway and there are shops and fast food options available nearby.

Overall really great value for money in a good location.
Would definately stay here again.

Room Tip: if your a light sleeper request a room facing NE Ralph Powell Road
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank itchyfeet6865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 1, 2014

Ice machine on 3rd floor didn't work. Hot tub was running but was colder than the pool-which was cold! Breakfast wasn't very good. Won't stay there again. Front desk wasn't very helpful either. Very disappointed.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites - Lees Summit

Property: Comfort Inn & Suites - Lees Summit
Address: 3701 NE Ralph Powell Rd, Lee's Summit, MO 64064-2349
Phone Number:
Location: United States > Missouri > Lee's Summit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Lee's Summit
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites - Lees Summit 2.5*
Number of rooms: 76
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Also Known As:
Comfort Inn & Suites - Lees Summit Hotel Lee`s Summit
Comfort Inn And Suites - Lees Summit
Comfort Inn Lees Summit
Comfort Inn Lee s Summit
Lee s Summit Comfort Inn

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