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“Terrible”
Review of Midwest Inn

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Midwest Inn
Ranked #10 of 11 Hotels in Lebanon
Reviewed June 9, 2008

When we stayed at this Econo Lodge it was our first time ever staying at one. When we checked in we asked about the pool because on the website it had said that there was one and we were told that they share the pool with the Day's Inn next door. We went to our room and it was dirty!! There were actually a few flies flying around in it, We figured out at the top of the door there was a crack and that was how they we getting in. It was terrible and they had a VERY small breakfast when we were there. I will not stay here again.

  • Stayed: July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank St_Louis_Reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 14 of 14 reviews

Reviewed February 29, 2008

I got in my room to find there hadn't been heat on. I had to leave my coat on for 5 hours and then the room still wasn't warm when I went to bed. There was no shampoo, no blow dryer, no coffee maker, the remote didn't work, two bulbs were burnt out, and there was no internet. I took the batteries and the burnt out bulbs to the desk and got new. Replaced them myself and they still didn't work, so I guess it was an electrical problem with the lights. I was told they didn't have shampoo or a blow dryer. I had to get out again on slick roads to go get shampoo. When I went to check out the next morning at 7:15 am, there was no one around. I rang the bell and someone came out and it looked like I just got them out of bed. Then they rewarded me by saying that I was a no show. I'm sure this was so that I wouldn't get an internet survey to fill out on them. I also didn't get my points for my stay. Horrible, Horrible experience. I would never stay at an Econolodge again....especially this one.

  • Stayed: February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank pgwissman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Wisconsin
111
Reviewed May 29, 2003

It was a classic bait and switch. I was told a couple things when making my reservation that were not true. I was told that I would have access to the internet, and there was no access. I was told that if I checked in at 4a.m. on a Friday morning and checked out on a Sunday morning that it was only a two day stay. When I arrived and payed my bill, the woman at the front desk told me the same thing, so I payed for two nights. We went to our room and placed the do not disturb sign on our door. Some time around 10 or 11 a.m. I recieved a call from the office disturbing my sleep. They were in forming me that since I checked in at 4a.m. I had only paid to stay until Saturday. I couldn't believe what I was hearing. I was told that some one would get back to me because I didn't feel that I should have to pay for their mistake, but I did not recieve another call so I thought things had been taken care of. The next morning although the do not disturb sign was on the door we recieved another call from the office explaining that the person who took my payment was wrong and that I would have to pay more for another nights stay. They called me 30 minutes before check out time to tell me this. I packed my bags and went next door to Super 8. This was the most unprofessional motel I have ever stayed in. Terrible that they take advantage of travelers vulnerability like this!! It is worth the couple extra dollars to stay in a place where you don't feel taken advantage of. Avoid this motel!

11  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Midwest Inn

Address: 2125 W. Elm St., Lebanon, MO 65536
Location: United States > Missouri > Lebanon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Lebanon
Price Range: $44 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Midwest Inn 1*
Number of rooms: 40
Also Known As:
Econo Lodge Lebanon

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