I stayed at the Lodge of the Four Seasons for a conference in October 2013. I was excited because I had enjoyed the resort when I stayed there with my parents 20 or so years ago. Well, sadly, the resort hasn’t changed much since I was a kid. Don’t get me wrong, it’s an ok resort, but it definitely shows its age and needs some renovations.
The part of the resort that I stayed in was Season’s Bay, which I quickly discovered has no elevators and is separate from the main lobby, hotel, restaurants, indoor pool, spa, and conference area. I’m sure it would be fine in the summer when the outdoor pool is open, but it was an unpleasant realization in some really cold and windy weather, with a small child and heavy luggage that I had to drag down several flights of stairs.
When I first walked into my room, it looked really nice and updated like a Cape Cod cottage kind of feel – very cute; however, upon closer inspection, the place was filthy! Not just a little dusty dirty – disgusting dirty, like they didn’t even try. Since I was only staying a couple of nights, I tried not to think about it and move one, but it wasn’t an easy task when I kept noticing more and more every time I turned around. The bed ruffles on both beds had dark brown stains on them (think it may have been coffee splatter), there was dust on every surface (excepting the desk, nightstand and vanity), blinds were broken and the closet door was off its track. There was food clearly visible under the TV armoire, so they clearly didn’t vacuum and the interior side of the patio door had black foot prints all over it. The bathroom was tiny and the vanity was in the main room, which I later discovered made for a tricky situation when I had to brush my teeth and blow dry my hair while my husband and child were sleeping in the same room. The bed sheets were paper thin and the room keys worked sporadically due to the cold weather, which is really annoying when you’re rushing to get in because it is …cold outside! More importantly, there was absolutely no wi-fi in any part of Season’s Bay, nor any type of cell signal. This was a huge problem for me as I have my own business, but obviously need to remain in constant contact to be successful.
I can definitively state that I will never, ever stay at Season’s Bay again. I blame myself for not asking the appropriate questions before my husband booked the room, but then again, who would have ever expected to have to lug their bags up and down multiple flights of stairs or have ask for a clean room. I cannot speak to the condition of the main hotel rooms or the condos, since I did not stay there, but I would assume that the same housekeepers would be employed throughout the resort, so I would probably skip staying at this resort overall until some major changes occur.
- Official Description (provided by the hotel):
- The Lodge of Four Seasons has recently completed a multi-million dollar renovation after having served guests since 1964. The waterfront resort features championship golf courses, an award-winning spa, marina and beautiful Japanese gardens, as well as the breathtaking views of the Lake of the Ozarks. ... more less
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- Also Known As:
- Lodge Of Four Seasons Hotel Lake Ozark
- Lodge Of 4 Seasons
- Hotel Of Four Seasons
- Lodge Four Seasons
- Four Seasons Lake Ozark
- Lake Ozark Four Seasons
- Lodge Of Four Seasons Lake Of The Ozarks, MO - Lake Ozark