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“We loved the location of this hotel and the recommendation to explore the historic downtown”

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Best Western Kirkwood Inn
Ranked #1 of 2 Hotels in Kirkwood
Certificate of Excellence
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477 reviews from our community

Traveler rating
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    47
    23
    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois, Usa
1 review
Reviewed April 17, 2013

This hotel is a decent hotel for the area but definitely overpriced. This hotel only provides shampoo (no conditioner or lotion). For over $100/night, I expect these minimum items to be provided......


  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Debra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this review, April 22, 2013
Hello Debra and thank you for your comments about your stay. I wanted to clarify that our hair product is a combined shampoo/conditioner by Pantene and that we indeed have Vaseline Intensive Care lotion as part of our "Forget Something" program. I am sorry if the signage about our program was not present in your room. I hope that you enjoyed a comfortable stay and would welcome the opportunity to introduce myself should you return to our area and hotel.
Sincerely,
Cynthia L. Brasseur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, IL
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 16, 2013

We have stayed here before and thought it was a nice place. This trip was fine, just not great. The staff at check in and checkout were very friendly and helpful. The room is good size except for the bathroom. Other than being next to the elevator the room was fine. The bed seemed to lean a bit toward the middle but was not bad. Breakfast is more than adequate. The location is great if you are passing through or have business or pleasure in the area. It's quick on and off the highway.

We have family just a few miles away and for one night this was just fine. Our first choice is a bit closer and better for a weekend for us. We made a last minute decision to travel for one night and would stay here again for sure.

Food and beverage is a short walk from the front desk with some chain restaurants and bars adjacent.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moedog56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this review, April 22, 2013
Greetings and thank you for sharing your experience at our BEST WESTERN hotel. We appreciate your comments and noting the friendly and helpful team that we have. We very much hope that you will visit us again when in St. Louis to visit your family.
Best,
Cynthia L. Brasseur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moline, Illinois, Usa
1 review
Reviewed April 14, 2013

We Keep coming back! The BW Kirkwood Inn is our favorite place to stay when we make our way to the St. Louis area. It's always clean and nice with a very friendly and helpful staff. We love the breakfast too. It's a quick hop and skip to be on the interstate and zip to any attraction in the area. This last time we even stayed one night free on our Rewards points. In a word: excellent!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this review, April 22, 2013
Hi Amy - we were delighted to read that we are your "Favorite Escape" when you visit St. Louis! It's great to hear that we continue to "hit all our pistons" in terms of customer service and product quality. And let me thank you for your loyalty to our BEST WESTERN brand as a Rewards member. We look forward to your next visit!
Sincerely,
Cynthia L. Brasseur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky, Usa
1 review
Reviewed April 8, 2013

THis was a great location- an attached chain restaurant was very convenient for the weary traveler. Friendly staff added to the enjoyment. The room was very clean and accomodations were ample. Would definitely stay again

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 16DavidK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this review, April 22, 2013
Hello and many thanks for your testimonial about your stay. Our location in southwest St. Louis speaks to our favorite saying, that we are the best base camp for your visit to St. Louis. Being within walking distance of shopping and dining - and minutes from all area attractions speaks to your comments. We pride ourselves on our cleanliness and customer service and are very grateful that you noted both in your review. We hope to be of service when you return to the area!
Cynthia L. Brasseur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
106 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 4, 2013 via mobile

Our late February stay at this Best Western worked out well. The room was clean and neat and convenient for us and our small dog. Usually we prefer to see the area and hotel, but that runs the risk of the losing out on limited pet friendly rooms. We would hit Kirkwood/St. Louis area around 6PM, so we called ahead to reserve this room. We had no idea of the neighborhood, etc, except for the good info on Trip Advisor our go-to resource for scoring good rooms at good rates. And it was good we called to learn they only had one pet friendly room left and we would be booking it after the deadline to cancel. This is where Trip Advisor becomes super helpful, giving you the added confidence to close the deal. We were satisfied with our room and enjoyed the convenience of a full service chain restaurant connected to the hotel making a carry-out-room service meal easy as pie.

On check in we were assigned a room and I went down to check it before unloading. On opening the door it was obvious the room was occupied, but fortunately no one was home. So, back to the apologetic front desk clerk to be assigned a nearby room across the hall just as the guests were entering the first room we were given. No harm, no foul.
A good stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myalerts5836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this review, April 22, 2013
Thank you for the review you posted about your stay with us. We have been pet-friendly for a number of years now and enjoy meeting the extra family members who travel with our guests! I am sorry that we some confusion at check in. Our Guest Services Manager was able to straighten that out the same evening, so please accept our apologies. We are delighted that you enjoyed your stay and hope that you will return should your travels bring you back to St. Louis.
Sincerely,
Cynthia L. Brasseur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis< IN
Level 6 Contributor
127 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed March 3, 2013

Great location. Front desk staff was friendly and accommodating. The room was clean and comfortable. Plenty of places to eat nearby as well as Chili's hooked to the hotel. The bed was clean but I've had more comfortable mattresses. It wasn't bad just not the best. It appeared that the room had recently been renovated with carpet, furniture and paint. Everything was clean. Being on the 1st floor near the exit I was concerned that it might be noisy but I'm happy to say that I did not notice anything out of the ordinary. The breakfast was good with plenty of hot items to choose from. I definitely recommend this facility and will stay again on my next visit to St Louis.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NovTraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this review, March 20, 2013
Good Morning,
I have been asked by Falon, Gladys, Kristina, Justin, Bryant & Andrea (our front desk team) to send you special thank yous for your complimentary comments about their service! And all of us are grateful for your observations about your stay and your intent to return to our hotel the next time you are in St. Louis. We look forward to continuing to exceed your expectations!
Cynthia L. Brasseur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Kirkwood Inn

Property: Best Western Kirkwood Inn
Address: 1200 S Kirkwood Rd, Kirkwood, Saint Louis, MO 63122-7225
Phone Number:
Location: United States > Missouri > Saint Louis > Kirkwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Kirkwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Kirkwood Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Kirkwood Hotel Kirkwood
Best Western Saint Louis
Saint Louis Best Western
Best Western Kirkwood Inn MO - Saint Louis

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