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Best Western Kirkwood Inn
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Reviews (556)
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All reviewstexas roadhousewhite castlepancake makerchili's restaurantsmall balconyshopping and restaurantsroom was cleanmagic housesix flagswould stay here againclose proximitybreakfast barlouis areawithin walking distancefirst floorst louisconvenient location
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483 - 488 of 556 reviews
Reviewed February 17, 2013

This hotel is located in a nice area and a perfect location if you like to shop instead of sitting in your room. The front desk associates were very professional and friendly. The rooms were nice and clean, I never heard anyone in the room next to us but maybe there wasnt anyone checked into it. The free breakfast was GREAT! It was nice having something on the breakfast bar I havent seen at another Best Western yet. The potatoes with peppers and sausge, big hit with the family!! Since we had already had dinner by the time we checked in we did not eat at Chili's which is connected to the hotel, another plus in my book! I will stay agian when in the area again!

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Terri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this reviewResponded February 19, 2013

Greetings Terri,
Your comments illustrate why we refer to our hotel as the best base camp for your visit to St. Louis. Families love the convenience of shopping and dining within walking distance and that we are minutes from all St. Louis attractions. We were so pleased to read your comments about our cleanliness and friendliness! Thank you for taking the time to review your visit with us.
Cynthia Brasseur
General Manager

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Reviewed January 20, 2013

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this reviewResponded February 19, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 7, 2013

This Hotel was located in a nice area, however the hotel couldn't have been a bigger bust as far as noise is concerned. I was travelling on business and really needed to sleep and throughout the night we could here the guy next door walking around, shuffling papers and watching TV. We couldn't complain because he wasn't being loud, it was just that the walls were paper thin. First thing in the morning the doors were slamming and every word being spoken could be heard. I left with very little sleep and haggard. the hotel itself was ok, the flat screen tv was nice and the service was average. i will not return.

  • Stayed: December 2012, traveled on business
    • Value
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Thank MOVINMOE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this reviewResponded January 9, 2013

Good Morning Terry,
Please accept my sincere apologies for failing to provide the service and product quality we pride ourselves on during your stay. I am sorry that the noise you described kept you from a good night's sleep - which is the essence of our business. I would very much appreciate if you would reach out to me at 314-821-3950 to further discuss your experience. I look forward to speaking with you.
Cynthia L. Braseur
General Manager

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Reviewed January 6, 2013

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this reviewResponded January 8, 2013

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A Best Western traveler
1
Reviewed December 5, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
clbrasseur, General Manager at Best Western Kirkwood Inn, responded to this reviewResponded December 11, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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