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“Nightmare”
Review of Super 8 Kennett

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Super 8 Kennett
Ranked #1 of 2 Hotels in Kennett
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nightmare”
Reviewed March 26, 2011

This was the worst hotel experience that I have ever had. The carpet was so filthy your shoes stuck to it. There was no cold water and the hot water had no water pressure. The clock looked like someone threw up on it. The refrigerator didn't work. The room smelled really strongly of cigarettes even though we were told that it was a non-smoking room. We only stayed one night because we had checked in so late in the evening. The service at the desk was so bad that she had to call her boss to figure out what to charge us and where to put us.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RatingFortHoodTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8kennett, Owner at Super 8 Kennett, responded to this review, July 28, 2011
I apologize for the experience you had. That is not like our Super8. We take pride in our property and have wonderful returning guests for over 10years. I would like an opportunity for you to give us one more try. If you are ever in this area and need a place to stay do ask for managers and I will get you a discount on your next stay. I am sorry for your experience. Thank you for your comments.
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Vanderbilt Beach, Florida
Level Contributor
5 reviews
Reviewed November 12, 2010

The managers do an excellent job making sure you are pleased. Nothing fancy but clean and adequate for small town America.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 34704BoBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8kennett, Manager at Super 8 Kennett, responded to this review, January 18, 2011
Thank you so much for the kind words.
We take alot of pride in our hotel and we appreciate your comments.
We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lavonia, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 1, 2010

This motel was an inside-corridor motel. The lobby was stark and could use some fresh paint and warm accents. Although they allow pets, this Super 8 charged the most of the three we stayed at on our trip and seemed to have the least care. The area for walking the dog had not been maintained. There was old feces and lots of flies. This area was at the side and back of the motel. The area behind the motel had not been cleaned in a while. I blame pet owners for not being considerate. However, if you offer pet facilities, the motel should keep an eye on the area. The WIFI was not working. The staff seemed puzzled, but I've seen that reaction before--it's usually out and they don't want to pay to get it fixed. There were few options for eating in the area of the motel. I think a McDonald's and one other choice. If you drove a few blocks, there were more options, but nothing very inviting. The breakfast fare was bagels, cereal, & waffles. It was poorly stocked and the cream cheese was communal (a bar or container of cream cheese in which others could dip their utensils) and not a single-serve portion. Had I not been the first to dip in, I wouldn't have. The room was relatively clean but certainly well-used.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Pam3289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8kennett, Owner at Super 8 Kennett, responded to this review, July 28, 2011
I thank you maam for your wonderful feedback. Since your review, Nov. 2010 we have freshly painted our walls, frontdesk, entrance and added some more light to the area. Back of motel area is well maintined daily and pet owners are given bags to use if they are to use the pet area. Kennett is a small town but the things we do have in town like Mc.D, taco b, burger K, mexican restaurant, chinese restaurant, walmart are with in walking distance to our property. We have expanded our breakfast variety and now serve Waffles, donuts, milk, cereal, OJ, apple juince, bagels, coffee, fruits, and oatmeal. Our cream cheese has always been in individual packages, but on that day we may have ran out of packages and since individually packed cream cheese is not sold anywhere in kennett we may have put the container sold in stores so our guests would not go without cream cheese for one day. We did bring cheese from hour away the next day. I apologize for the inconvenience. Our internet carrier company has been changed and is working excellent since Feb. 2011.
Thanks to your honest comments we have made many improvements and would love for you to visit us and tell us what you think. Next time you come, do ask for the managers and we can get you a discounted price.
thank you
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Roanoke, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 9, 2010

Room was okay.....glad AC worked. Beds somewhat hard. Wireless internet did not work. Breakfeast was a joke....never did eat there. Flies hovering over food. Swimming pool was very very small and not used because of how small it was. Entry to hotel was very hot. People were friendly but hotel was not clean.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank mellon88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8kennett, Owner at Super 8 Kennett, responded to this review, July 28, 2011
We thank you for your comments. We take pride in our clean and friendly property. We have received A in our QA inspections and we try our best to keep it clean and friendly. Our breakfast things have always been in plastic cases with doors. We will try even harder to make sure that our rooms are pleasing to guests. thank you
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Travelers are raving about these Kennett hotels

txtbone
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 1, 2008

Terrible experience. Cheap uncomfortable beds, small color TV, Ice Machine - broken, Internet Service - didn't work (was told they often have to reboot), breakfast - 1 waffle batter - had to ask twice for more, no orange or apple juice in the machine, no milk in the thermos - they did provide milk after asking twice, 2 old looking doughnuts, and 4 small chocolate covered doughnuts (the kind that come in a package of 6) in the pastry dish. They should not advertise or charge for internet, ice machines, and breakfast if they are not going to provide them...I would never recommend, and never stay there again,. I have been told since this visit that many visitors to Kennett say in a neighboring town.

  • Liked — nothing
  • Disliked — breakfast/internet - or the lack of both
  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank txtbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8kennett, Owner at Super 8 Kennett, responded to this review, July 28, 2011
we thank you for your helpful comments. Since your comments in 2008, we have made many changes to our property and would love for you to check it out. We would love to see you in kennett again and give us a chance to win your business. We are always improving our property. we thank you and hope to see you again.
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Additional Information about Super 8 Kennett

Property: Super 8 Kennett
Address: 1808 1st St, Kennett, MO 63857-2532
Phone Number:
Location: United States > Missouri > Kennett
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kennett
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Kennett 2*
Number of rooms: 53
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