Our family stayed at this hotel for three nights for a baseball tournament (had to stay in one of "their" hotels so they could get part of the proceeds). After the game Friday night - around midnight - no hot water, so I called the front desk. Saturday morning - no hot water. I called again. She informed me that they were full, and they were having issues with the hot water heater and the maintenance man was not there. Sat. night - no hot water...Sun - no hot water. Meanwhile - some of the other parents had hot water at times. Still no hot water Monday morning. After we took cold showers, the maintenance man arrived and fixed the shower. Little late! They did comp everyone for their trouble with the water - but only $25 a night...Still not worth it! Hotel owner replied to my e-mail and stated they did the best they could do...REALLY!! Oh...and they NEVER cleaned our rooms! We had to go ask for towels each day...not sure why we bothered getting towels since the shower was cold.
- Official Description (provided by the hotel):
- This new hotel has 71 beautiful deco rooms featuring a mini size refrigerator, microwave, free WI-FI, All brand new 37" LED Plasma flat screen televisions, and wide variety of cable channels. We offer free continental breakfast. We offer onsite washer and dryer use to our guest, business center, indoor saltwater pool, and gym for your use. Several of local shopping within minutes, and wide variety of restaurants. The property is all interior for your security. The parking lot is large enough for buses and there is also street parking. If you are looking for comfort, security, convenience this would be your hotel of choice. ... more less
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- Also Known As:
- Comfort Suites Kansas City Hotel Kansas City
- Kansas City Comfort Suites