I felt the complaint I made against Customer Service Associate wasn't handled proactively and created the same climate upon my next visit. The breakfast nook wasn't well maintained and the associates were standing around gossiping about guest instead of stocking. I also witness on our next visit asking for an early checkin, The Front Desk associate instructed us that the room needed to be cleaned and no rooms were available prior to calling the previous night, but when entering the room it was cold and desolate. I formed the impression that associate didn't want us to check in because of the complaint made prior to the current stay.
- Official Description (provided by the hotel):
- The La Quinta Inn & Suites at the Kansas City Airport is a great property located 5 minutes from the airport and Parkville Missouri and only 15 minutes to downtown. Located Across the street from Zona Rosa Shopping Center we have more than 50 restaurants within 1 mile of our hotel. The hotel lobby and rooms have been renovated in 2015. The LaQuinta Inn & Suites at the Kansas City Airport will be a place to write home about! ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Kansas City