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“Nice airport hotel”

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Best Western Plus Kansas City Airport-Kci East
Ranked #18 of 108 Hotels in Kansas City
GreenLeadersBronze level
Holts Summit
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice airport hotel”
Reviewed April 6, 2013

Great airport shuttle service. Quick response to shuttle requests. Nice and reasonably priced airport hotel option. Nice breakfast included. Staff very helpful. Definitely worth the price. Not fancy but very adequate.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 552SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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580 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
Reviewed April 6, 2013

We stayed there on April 5, 2013 because of an early flight out of MCI the next morning. The hotel in general but especially our room was very nice and clean. The park and fly rate is just $4 per day which is a bargain. Will definitely stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaronandconnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eureka, Illinois
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 28, 2013

We had mixed feelings staying at this hotel.
Upon our arrival the staff was NOT pleasant at all. Not helpful nothing, did explaining anything.
We were on our spring break trip and were not looking for a SUPER hotel but I was hoping for more customer service.
The room was decently clean. The remote was broken and after calling 4 times to get it replaced we gave up and didn't really care.

On our second night we wanted to go to a near by bar, something close to the hotel. We asked the receptionist downstairs and she said the closet bar was ZONA ROSA about a 10 min drive. We wanted something within walking distance because we did not want to drive and they do not offer a shuttle service to downtown/Zona Rosa. Anyway we decided to google it and found 5 bars/grilles within 2 minutes of the place.

Asked the front desk about things to visit while in Kansas city... once again they replied with ZONA ROSA which is a a shopping center.

Overall an okay hotel if you are just staying for a quick night, but do not expect decent customer service, and do your homework on things to do!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, Texas
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 21, 2013

We stayed at this hotel yesterday (March 20, 2013) and were happy with the accommodations.

Pros:

The staff was friendly.
The hotel is very close to the airport.
Room was nice and clean.
Good breakfast.
Price was right.

Cons:

Just about the only thing I can think of is the street light in front of the hotel that bothered me in my second floor room as there was no way to block it. The window curtains did not help.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mathews79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creston, Canada
Level 5 Contributor
76 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 17, 2013

The front desk staff were friendly and welcoming. My room was good with a comfortable bed. Stayed two nights. Staff was kind enough to point me to the competition for a great BBQ rib supper. Would recommend to a friend but be prepared to pay a little more than it is worth.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Agforguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2013

I read positive reviews on TripAdvisor before selecting this recently-renovated location. We had a total of three rooms and each was clean, well-equipped, and comfortable. It was quiet and the staff was efficient, friendly, and helpful. The location is convenient to the airport and to shopping and restaurants. I would highly recommend this hotel based upon the value you receive for the price paid.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SusanJCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 6, 2013

PLEASE be careful with your items at this hotel. I had a pillow and a very expensive pair of pajamas stolen. I went through great pains to try and find these items. This included talking to both managers (night and day) and also other staff at the front desk (they all said they checked with housekeeping and lost and found). I CALLED numerous times to get a resolution. I called the Best Western Customer Care and left a complaint. I asked for the owner of the facility to call but did not get a return call. Before the hotel responds, I wish to reinterate that I called and stopped by (a couple of times) All this headache for 6 days. WOW !! UNACCEPTABLE!!

Please do not allow any response from the hotel to justify stolen items.

Stayed February 2013, traveled with friends
Helpful?
5 Thank bostonterrierlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kansas City Airport-Kci East

Property: Best Western Plus Kansas City Airport-Kci East
Address: 11130 N Ambassador Drive, Kansas City, MO 64153-2013 (Formerly BEST WESTERN PLUS Kansas City Airport-KCI East)
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Kansas City
#3 Green Hotel in Kansas City
#12 Romantic Hotel in Kansas City
#13 Business Hotel in Kansas City
#14 Family Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Kansas City Airport-Kci East 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Holiday Inn Kansas City
Holiday Inn Express Kansas City
Kansas City Holiday Inn

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