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“Good pool and breakfast” 4 of 5 bubbles
Review of Holiday Inn Kansas City

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Holiday Inn Kansas City
Ranked #70 of 113 Hotels in Kansas City
Joplin, MO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good pool and breakfast”
4 of 5 bubbles Reviewed June 24, 2013

We stayed because of the proximity to Worlds of Fun. My husband is a platinum rewards member, the desk was out of water bottles at our check in but offered my daughter snacks instead, which was appreciated. The pool area is inviting and fun for children. Breakfast buffet had a very good variety and quality. Hallway carpet could use some updating, it looks old. The only other negative is the room we had (174), the A/C vent blows right onto your face when you are sleeping. It kept waking me up and my ears about froze, but we needed the A/C on because it was 90 degrees out. I don't think there is much you can do about that... just awkward placement.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank fantasiachampagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    93
    63
    54
    26
    23
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
3 reviews
1 of 5 bubbles Reviewed June 24, 2013

We had an AWFUL experience at this Holiday Inn. Some of the various issues we encountered: price upon check-in was $40 higher than what we had reserved online (and the front desk was not willing to honor the on-line/reservation price), only ice machine on our floor broken for entire 4 days we were there, burned out light in room, poor quality in the breakfast food (stale, hard biscuits, store-bought donuts- no waffles, omelets, pancakes. Not what I expect when I pay $11 a person for breakfast!), there was also MOLD in bathroom (and lots of it). The 3rd day we were there we happened to check our bank account & noticed we were DOUBLE charged for the room (almost $1000 in total charges). When we brought this to the front desk attendant's attention she told us that we were only charged once. We pulled up our account on our Ipad (so she could CLEARLY see there were two pending transactions...just minutes apart too). After she was incredibly rude to my husband about the situation, a manager walked up & agreed to comp our stay for our trouble. The manager was a bit more helpful but wasn't willing to do anything about the front desk attendant's attitude (and this was not the first time we had dealt with her...she was rude every time we needed something or asked a question). Not the customer service I expect at a Holiday Inn. We will definetly NEVER stay at this hotel EVER again...and possibly never at a Holiday Inn again. We were severly disappointed!!!! I would suggest one of the other 5 or 6 hotels on this same intersection if you're wanting something close to Oceans of Fun or Worlds of Fun.

Room Tip: Ask for a room that DOES NOT face the pool/lobby/bar or else you'll be up late at night & ea...
See more room tips
  • Stayed June 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Katiekakes47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Kansas City, responded to this review, July 10, 2013
Dear Katiekakes47,

Thank you for your review regarding your recent stay at Holiday Inn Kansas City Northeast, MO. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
4 of 5 bubbles Reviewed June 22, 2013

Very nice! So close to worlds of fun you could walk there, however with the free van rides to and from the park you wouldn't have to! If it rains and you dont want to go to the park, you could use thier indoor pool to wait out the storm.
Kids eat free at the restaurant which saved us a small fortune! The food there was good. Not great. Really good value if you have young kids!
Room was pretty clean but the building needed some work. One elevator didn't even work and some lights and door stops were missing.
The staff was great! All smiles! Even quickly cleaned and replaced the vinyl bed cover after my daughter wet the bed. Awesome.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nebstud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blue grass, iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 13, 2013

Service at this location is always very good. Rooms are always very clean, and I never have issues. Karen, at the bar is a real pleasure to talk with. Food is always very good. They have a limited menu, but do a great job with that menu.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

This hotel was clean and quiet, and the staff were friendly. It's a great location for Worlds of Fun, though that's about all there is nearby, not many restaurants.

For this price range I'd prefer a free continental breakfast over a hotel restaurant, but I knew that before I booked. The only problem I had was the TV. The digital signal kept dropping out on many channels making them unwatchable. Other than that it was an easy enjoyable stay.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dingbatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartville, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 15, 2013

I enjoy the closeness of this hotel to highways and locations I need to be as a business traveler but the best part is the Staff. Special Hats Off to Abby, Front Desk - Nights. I had an issue in my room that she popped up and aided me with at 6:30 in the am. It wasn't the answer I was expecting most places I think would have said if it wasn't an emergency wait until the full crew arrived. Thanks Abby.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, May 17, 2013
Hey Jenny!

Thanks for the kind words about our staff I really appreciate it and I know they do to! Thanks for your business and hope to see you back here soon! Have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 8, 2013

Every time i come to kansas city i stay at this hotel. Karen and krystal always remember my name and greet me with a smile....they make my visits through kansas city feel like home....i will definitely be back and let others know how happy i am when i stay here

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charl2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, May 10, 2013
Hello Charles!

Thanks for the kind words about Karen and Krystal.....they are very good at what they do and glad to see others recognize that! Thank you for your business and hope to see you back here soon! Have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kansas City

Property: Holiday Inn Kansas City
Address: 7333 NE Parvin Rd, I-435 and Parvin Road, Kansas City, MO 64117-1533
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #70 of 113 Hotels in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Kansas City 3*
Number of rooms: 164
Official Description (provided by the hotel):
The Holiday Inn Kansas City Northeast is your Kansas City hotel! Our friendly and knowledgeable staff is eager to share with you why so many travelers to Kansas City choose to be our guest.In town for a business trip? We are your Kansas City hotel for corporate travel. We are centrally located near Ford, Union Pacific, Cerner, Kansas City Auto Auction, Grainger, Executive Park, and LabCorp. On a leisure trip? Spend less time in your car and more time having fun! We are the closest full service hotel in Kansas City to Worlds of Fun, Oceans of Fun, Ameristar, Harrah s, WynBrick Center, and we're just a short drive to the Kansas City Zoo, River Market, Union Station, Crown Center, Country Club Plaza, and Kansas Speedway. Prepared for your stay, we feature a business center, free wireless Internet access in all guest rooms and public space, Plum s Restaurant and Lounge, room service, free shuttle service within a five mile radius, and a tropical atrium with an indoor pool, whirlpool and sauna. For meetings, receptions and special events, our Kansas City hotel features 4 meeting rooms with free wireless and full service catering. Our Birthday Party Packages make planning your child's birthday celebration simple and memorable. Relax, and make our Kansas City hotel your Kansas City home. ... more   less 
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Also Known As:
Holiday Inn Kansas City - Ne Hotel Kansas City
Kansas City Holiday Inn
Holiday Inn Ne

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