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“Hotel room bad” 3 of 5 bubbles
Review of Holiday Inn Kansas City

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Holiday Inn Kansas City
Ranked #69 of 109 Hotels in Kansas City
West Branch
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel room bad”
3 of 5 bubbles Reviewed May 1, 2013

Had problem with A/C fan making loud noise. There toilet ran all the time and would fill up ever 10 mins. The good thing about the hotel was bar tender Karen was very good at her job and the front desk people were very good and help full because my job did not make the right booking. The breakfast was good and the breakfast people very good at getting thing for you.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HenryHebl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, May 7, 2013
Hello Henry -

I wanted to aplogize about any issues you had with your stay but glad that Karen was able to make it better. I just want to say Thank You for your business and I hope to see you back soon. Have a great day!!

Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

264 reviews from our community

Traveler rating
    95
    63
    55
    27
    24
See reviews for
74
34
6
92
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Columbus, Ohio
1 review
5 of 5 bubbles Reviewed April 30, 2013

I stay at this motel a lot and it's because of the great job of the staff of the motel in taking care of all of my needs while i am away from home. Last night when i came in i was tired but susie picked me up from my job and took me to the motel and provided me warm greetings and smiles and laughter on my way in and kathryn and abby checked me in asked if i had any needs and welcomed me back. They all here are just good down home people

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alpipi2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, May 1, 2013
Hello Albert!

Thank you for always having a smile on your face, a positive attitude and the kind words about our staff, you are truly one of the best repeat customers we have! Thank you for your continued loyalty and hope you have a great day!!

At Your Service,

Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
5 of 5 bubbles Reviewed April 29, 2013

Susie and Abby were very friendly and did outstanding jobs Susie provided transportation for me with a smile and made awsome suggestions on places to go Abby was very friendly at thr front desk rooms were nice beds comfy restaurant has great food Karen the bar tender was also friendly all and all i highly recommend this hotel if your staying in Kansas City Mo. the whole staff go the extra mile to make your experience comfortable. this is my fourth time to stay here and want be my last. Lester P.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lester P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, May 1, 2013
Hey Lester!

Thanks for the great words about our staff....we truly appreciate it! Thank you for your business and we hope to see you back here soon! Have a great day!

Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
5 of 5 bubbles Reviewed April 27, 2013

Susie and Kathryn did a great job represnting this Hotel. Susie was very helpful with my ground transportation and Kathryn provided me with a great room. I would like for the bar to stay open a little longer however the service made up for the early closure.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, April 29, 2013
Hello James!

Thank you for the great feedback about our staff and I will certainly pass in along to them! I wish we could keep the bar open longer too but we experience too many noise complaints from guest rooms after 10pm. I'm glad you did enjoy your stay and hope to see you back soon! Have a great day!

Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
1 review
5 of 5 bubbles Reviewed April 24, 2013

Friendly, clean, relaxing, home away from home. Wonderful service from check in to check out.The breakfast crew Carol , Donna, Patty and Margaret are hard working and make you feel like family and get you what ever is needed. Coffee was filled when needed. plates cleared away always making sure everything is good.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cuddles2365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, April 25, 2013
Hello Cuddles!

Thanks for the great feedback.....we really appreciate it! Thank You for your business and hope you have a great day!!

Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waverly, Iowa
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed April 24, 2013

I travel a lot for business. This place is quiet. Full of amenities. Excersie room, Pool Hot tub resturant bar. Its very handy and clean.
Each morning at breakfast the staff Arthur, Patty Donna and Margaret took great care of me.
The front desk people rocked!
Great value

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tom h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, April 25, 2013
Hello Tom!

Thanks for the kind words about our staff and yes......our front desk rocks!! Thanks for your business and hope to see you back soon! Have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
1 review
3 of 5 bubbles Reviewed April 24, 2013

This was my first visit to this hotel. The staff was very pleasant. The breakfast was very good and the staff made sure that you had a cup of coffee to go. Happy hour was the best! This is the first place that I have gone where the bartender went out of there way to make you feel so welcomed. Karen went out of her way to make you feel like you were at home at your local pub. Very pleasant person!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerekSommerville, General Manager at Holiday Inn Kansas City, responded to this review, April 25, 2013
Hello Carol!

Thank you for your comments about Karen.....she does an excellent job and its nice to see her recognized for it! Thanks for your business and hope to see you back here soon! Have a great day!

Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Kansas City

Property: Holiday Inn Kansas City
Address: 7333 NE Parvin Rd., I-435 and Parvin Road, Kansas City, MO 64117
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 109 Hotels in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Kansas City 3*
Number of rooms: 164
Official Description (provided by the hotel):
The Holiday Inn Kansas City Northeast is your Kansas City hotel! Our friendly and knowledgeable staff is eager to share with you why so many travelers to Kansas City choose to be our guest.In town for a business trip? We are your Kansas City hotel for corporate travel. We are centrally located near Ford, Union Pacific, Cerner, Kansas City Auto Auction, Grainger, Executive Park, and LabCorp. On a leisure trip? Spend less time in your car and more time having fun! We are the closest full service hotel in Kansas City to Worlds of Fun, Oceans of Fun, Ameristar, Harrah s, WynBrick Center, and we're just a short drive to the Kansas City Zoo, River Market, Union Station, Crown Center, Country Club Plaza, and Kansas Speedway. Prepared for your stay, we feature a business center, free wireless Internet access in all guest rooms and public space, Plum s Restaurant and Lounge, room service, free shuttle service within a five mile radius, and a tropical atrium with an indoor pool, whirlpool and sauna. For meetings, receptions and special events, our Kansas City hotel features 4 meeting rooms with free wireless and full service catering. Our Birthday Party Packages make planning your child's birthday celebration simple and memorable. Relax, and make our Kansas City hotel your Kansas City home. ... more   less 
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Also Known As:
Holiday Inn Kansas City - Ne Hotel Kansas City
Kansas City Holiday Inn
Holiday Inn Ne

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