We took our kids to WOF for a few days, chose this hotel because it was close...BIG MISTAKE! The person working the front desk obviously doesn't like his job! He was snide and rude during check in. We rented 2 rooms, 225 & 227. When opening the door to room 225, our breath was taken away because of the stench of mold and mildew. Upon trying to enter the room, the carpet in the threshold of the door was not secured to the floor, my foot got caught causing me to fall. When telling the front desk about what happened and the carpet, I was met with only eye rolls. No offer of moving our rooms, no offer of taking an accident report...nothing. The bathroom and the carpeting right outside the bathroom looks like it's been flooded. The front and back panels were peeling away from the internal frame of the bathroom door. The bottom board drug along the floor. The sheets were stained, the comforters had holes, the tv had terrible reception, the breakfast food was DISGUSTING, not to mention the overflowing trash spewing onto the floor. Kevin is such a helpful manager, NOT!!! One of the desk clerks entered our room at 10:30pm. No knock, just opened the door! When my husband jumped up to see what was going on, the guy said his computer showed we had checked out and he was going to 'turn the room'. The only thing he had in his hand was a bottle of tilex and a rag. What confuses me is, not 30 mins earlier, this same clerk had just re-keyed our room cards because they were not working.... so why would he think we had checked out? I have emailed the owner about the fall and my injuries because of the carpet, but have had no response. I am pretty sure I can find a decent Missouri attorney to recoup my losses.
- Official Description (provided by the hotel):
- Come and relax at the Super 8 hotel in Kansas City, Misouri, where Worlds of Fun and Oceans of Fun amusement parks are right across the street. Super 8 is located on I-435 via exit 54. Our hotel offers smoking and non-smoking rooms and does not allow pets. We can also accomodate Truck parking. Our Kansas City hotel furnishes every room with a microwave, refrigerator, and hair dryer. It's also free to make a local telephone call or use the high speed wireless internet. Close to Worlds of Fun, Oceans of Fun, Casinos and Kansas City Zoo Our Super 8 KC / Adj. to Worlds of Fun hotel is across the street from Worlds of Fun & Oceans of Fun amusement parks. Located off Interstate 435, our Kansas City, MO, hotel near Ameristar Casino, Crown Center shopping and other popular attractions is 20 minutes from downtown Kansas City. Kansas City International Airport is about 30 minutes away. Begin your morning with free 8-item SuperStart breakfast bonanza, and plan your trip using our free Wi-Fi Internet access from the comfort of your room. After a long day, take a swim in our outdoor pool. Our Kansas City, MO, hotel offers free large-vehicle parking, a guest laundry and 24-hour front desk service. Handicapped-accessible and non-smoking rooms are available. ... more less
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- Also Known As:
- Super 8 Kansas City/Worlds Of Fun Hotel Kansas City