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“a great break for the stress” 5 of 5 bubbles
Review of Quality Suites Airport Kansas City

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Quality Suites Airport Kansas City
Ranked #71 of 113 Hotels in Kansas City
LOS ANGELES
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“a great break for the stress”
5 of 5 bubbles Reviewed October 11, 2012

I was driving all day and needed a place to stop before the next leg of my trip. I pulled in to the first hotel on the corner off the interstate. Good choice for me. The lady at the front desk was very helpful and quick. I was check in fast but friendly. I told her about my long car ride and she told me that they had a hot tub! I was so relaxed and made to feel like I was welcome here. I got a good breakfast in the morning and I was all set for my next car ride.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ALEXANDRA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    42
    38
    19
    15
    12
See reviews for
45
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11
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Hunter, KS
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 10, 2012

After dealing with a bad experience at another hotel, the staff bent over backwards to make sure that we were taken care of. They found a great room that fit our family of 7. While it isn't a perfect hotel, the way they worked to help us out made up for any imperfections.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tyler L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence, Kansas
Level Contributor
14 reviews
4 hotel reviews
2 of 5 bubbles Reviewed September 24, 2012 via mobile

Immediately had poor service over the phone when employee couldn't give me directions from the airport to the hotel. When we arrived there were no automatic doors and a musty smell immediately upon entering. Rooms looked nice but outdated. They seemed clean but the toilet stool was leaking and had water on the floor, which you couldn't see until my wife stepped in the puddle. The leak was very obvious by the rust on the side of the stool (how could maintaince miss it?). TV was terrible and limited channels.
The absolute bad part was to have the cleaning service walk in at 8:30 am after telling them no from my bed three times.
Find another hotel until these people can fix their problems. POOR MANAGEMENT!

  • Stayed September 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank hubertwhite65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites629, General Manager at Quality Suites Airport Kansas City, responded to this review, September 27, 2012
I apologize for the issue with the toilet leaking. This room was taken out of service as soon as you mentioned it to the front desk, and our maintenance was taken care of the leak. Sorry about the miscommunication with directions, I will look in to training the staff better on giving directions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairbanks, Alaska, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 1, 2012

Light out in bathroom. Staff changed bulb, that did not work. I was told the worker that knows about the light would be in at seven am. My flight left at 6 am. Family of six tried to prepare for a nights rest and a early morning flight with no bathroom light. Was told no other room was available, but they would get to it first thing in the morning!

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Earl V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed July 29, 2012 via mobile

The noise in this place is horrible. Loud air conditioner, stool runs off and on by itself and thin walls. Staff was ok. All around old feel in the decor. I would not recommend this place for light sleepers.

  • Stayed July 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Atcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites629, General Manager at Quality Suites Airport Kansas City, responded to this review, July 31, 2012
I appologize for the noise in the hotel on the night of your stay. We are busy in the summer time with familys and groups. But we do want to keep in mind our light sleepers and try to keep them as comfortable as possible, if you can contact me and let me know which room had the loud air conditioner, I can send maintence up to the room to take care of the issue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
5 of 5 bubbles Reviewed July 28, 2012

We rolled in after midnight with a family of seven while on a road trip. Got a suite with a king and foldout couch with enough room to put an inflatable mattress on the floor for $79 plus taxes. Clean room, cold a/c, and comfortable bed. Breakfast was nice with eggs, sausage links, waffle maker, cereal, pastries, coffee and juice. Only problem was parking. The hotel was obviously at capacity and we had to park in an empty area next to an actual parking spot. Otherwise a great deal and pleasant stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hankokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierce, Nebraska
2 reviews
5 of 5 bubbles Reviewed July 8, 2012

Stay here over the 4 th of July holiday during the heAt wave the only problem was the aircondition gave up after a day of 107 + temps don't really blame it but the staff moved us right next door real quick so no big deal. The hot breakfast was nice biscuits and gravey where gooood . Our king bed was comparable to my top of the line beauty rest. The pillow very nice. Like this hotel becuase I had access to both i29 and I435 airport and more... I will stay here again without a doubt... Thanks David for the hongs buffet tip great food and service

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank acpeters21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Airport Kansas City

Property: Quality Suites Airport Kansas City
Address: 11951 N Ambassador Dr, Kansas City, MO 64153-1126
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #71 of 113 Hotels in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Airport Kansas City 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Quality Suites Airport is a 2-room all suite hotel less than 2 miles away from the Kansas City International Airport. We are located just east of the junction at 1-29 and I-435 on NW Ambassador Drive, 20 miles from downtown Kansas City. Close to Worlds of Fun, Oceans of Fun, the Sprint Center, Kansas City Power and Light District and Zona Rosa Shopping Center Area. Royals and Chiefs Stadiums are just minutes away. ... more   less 
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Also Known As:
Kansas City Hawthorn Suites
Comfort Suites Kansas City
Kansas City Comfort Suites

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