Immediately had poor service over the phone when employee couldn't give me directions from the airport to the hotel. When we arrived there were no automatic doors and a musty smell immediately upon entering. Rooms looked nice but outdated. They seemed clean but the toilet stool was leaking and had water on the floor, which you couldn't see until my wife stepped in the puddle. The leak was very obvious by the rust on the side of the stool (how could maintaince miss it?). TV was terrible and limited channels.
The absolute bad part was to have the cleaning service walk in at 8:30 am after telling them no from my bed three times.
Find another hotel until these people can fix their problems. POOR MANAGEMENT!
- Official Description (provided by the hotel):
- Quality Suites Airport is a 2-room all suite hotel less than 2 miles away from the Kansas City International Airport. We are located just east of the junction at 1-29 and I-435 on NW Ambassador Drive, 20 miles from downtown Kansas City. Close to Worlds of Fun, Oceans of Fun, the Sprint Center, Kansas City Power and Light District and Zona Rosa Shopping Center Area. Royals and Chiefs Stadiums are just minutes away. ... more less
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- Also Known As:
- Kansas City Hawthorn Suites
- Comfort Suites Kansas City
- Kansas City Comfort Suites