The Westin is conveniently located across from Union Station. It is a nice site to see out of your hotel room. The rate on the room was $89 a night which was a steal. We stayed in room 1548 which was high enough to have a great view of the city. The hotel offers almost everything you would want in a hotel: pool, restaurant, room service, bar, etc. The rooms were spacious and clean. However, the pillows collapse with the weight of a feather. Not much to them. Bring your own pillows or stack 3 of them together. Also, the sheets were very "crunchy" which felt odd as sheets are usually cozy. I assume they used too much starch. The shower has a rain forest shower head which is relaxing.
One bad thing was our neighbors were so noisy. They started at 1am and did not stop until 5am. It sounded like there were 20 people in one room. Thank goodness we were tired from waking up at 5am that day to drive from OKC to Lawrence for the KU game. Otherwise, we would have called the front desk.
Lastly, we received no Starwood points for our stay. The front desk lady asked if we had a Starwood card to which I said yes. Then, she asked what city I am from. I told her and that was it. I thought she could look me up by my name. No clue why the question was asked if she was going to do nothing about it.
These were all minor complaints and do not effect the actual hotel. I would definitely stay here again and recommend it to others. There is a skywalk over to Union Station which is quite safe but closes at midnight.
- Official Description (provided by the hotel):
- Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more less
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- Also Known As:
- The Westin Crown Hotel Kansas City
- Westin Crown Center
- Westin Kansas City
- Kansas City Westin