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Kansas City Airport Marriott
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Reviews (513)
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All reviewsconcierge loungelong term parkingkansas city airportearly flighton site restaurantrestaurant staffcalled the front deskbreakfast buffetup to datethe shuttle driverbusiness tripfree shuttlefitness centerkciconvenience
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Reviewed April 10, 2014

My parents and my husband and I plan an escape weekend once in a while. We really don't plan shopping or theatre or a movie or anything else. We just go here for total relaxation. We enjoy the drinks at the bar. Hot tub, a game in the room. Then the breakfast buffet. It's a get away from our rigorous daily schedules. The rooms are always up to date and clean.

Room Tip: Call in advance and ask for the best deal
  • Stayed: December 2013, traveled as a couple
    • Value
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Thank dhudson5919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed April 4, 2014 via mobile

$200 per night. Over priced for old and dated rooms. No free in room wifi, room not clean, air vent not clean, sink slow to drain. Bathroom walls dirty.

Parking lot is being re-paved and is a mess.

Given the price this is a bad value. Can stay at the Hilton for half the price a mile away.

Will not be staying here in the future.

Stayed: April 2014, traveled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob H, Executive Assistant to General Manager at Kansas City Airport Marriott, responded to this reviewResponded April 5, 2014

Thank you or taking the time to review the Kansas City Airport Marriott. I am very sorry you were so unhappy with your experience here, and I would invite you to contact me directly at the hotel so we could discuss it further.
We are in the process of many exciting projects and I would love to be able to talk to you about them and see if I can win you back. We definitely do not want your lasting image of the Kansas City Airport Marriott to remain such a negative one.
Please call the hotel at 816 464 2200 and ask for Bob, the GM's Assistant.
Thank you, and again, I am very sorry your experience was such an unhappy one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

Our second stay at the Marriott, a year apart..
We stay at the Marriott, due to the proximity to the airport..We had a early morning flight and it made sense to "stay and fly"..
The 1st year we had a really old room, that was in need of a complete remodel..1st floor ground level
This year, we had what appeared to be one of their remodeled rooms, 3013..Totally different from the one we had last year..It is my understanding, that the all rooms are being remodeled, just not a total shutdown to remodel all at once..Understandable..
The rooms are small, but for a overnight stay, it was acceptable..
We arrived the Marriott, around 3 pm..Parking was sparse, probably due to meetings in the conference rooms ..After the meetings, more and better located parking became available..
Food at the restaurant was very good..
Shuttle service to the airport was excellent..
I am not sure if all the rooms are remodeled, but our room was and everything in the restroom looked " bright and shiny" caulking and tile in the area looked very fresh and new..
No issues with the room..
The indoor pool was closed last year for retiling, it was not close to being complete..
The indoor pool this year was closed as well, it looked complete and water was circulating, just closed..

Room Tip: Ask for a remodeled room..
  • Stayed: March 2014, traveled as a couple
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1  Thank litenlarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2014

I stayed for 3 nights. Great Exercise Room, clean room and friendly front desk staff.
I ate at the restaurant one night and the food was good. Internet is good and I would stay here again. They have a small concierge lounge for their Gold and Platinum members. Some large rooms for conferences if you have that need. Parking is free and easy. You are not downtown, but Close enough to get some BBQ and return. Easy Access to KS too.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
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Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob H, Executive Assistant to General Manager at Kansas City Airport Marriott, responded to this reviewResponded March 23, 2014

Scott D.,
Thank you for your kind words. It is so nice when our guests take the time to submit a review of their experience with us, and it is of a great service to us too. While we certainly prefer nice reviews like yours, we always welcome all kinds of feedback because we want to ensure all of our guests are happy with their experience at the Kansas City Airport Marriott.
And, just so you know, while access to our Concierge Louge is complimentary for our Gold and Platinum Reward members, any guest can upgrade themselves to Lounge access for only $20 a day.
Also, while parking is complimentary during your stay, if you'd like to leave your car in our parking lot after departure, we offer the low rate of only $30 for up to two weeks. Of course, we also have Park and Fly packages that include parking.
Thank you for choosing the Kansas City Airport Marriott and thank you for being a Marriott Rewards member; we appreciate your loyalty!
If I can be of any additional assistance, please do not hesitate to cotact me.

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Reviewed March 16, 2014 via mobile

A great hotel to get in and out of for a quick trip. The hotel is extremely close to the airport with fast shuttle service.

The hotel staff was excellent and went out of their way with service. I used a table outside the restaurant, which was closed mid afternoon, for a meeting and even though closed they still brought coffee and sodas and refills.

Typical hotel breakfast set up with a nice bar for evenings. Perfect spot also if you have a very early flight out since you are so close and the airport is quick in and out.

Stayed: March 2014, traveled on business
Thank LZMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob H, Executive Assistant to the General Manager at Kansas City Airport Marriott, responded to this reviewResponded March 23, 2014

LZMike,
Thank you for taking the time to submit a review of the Kansas City Airport Marriott. We appreciate your kind words! It is so helpful to us when our guests provide feedback; whether it be good or bad, and it is always appreciated.
So you'll know for your next visit, T-Bone Charlie's is open from 6 a.m. until 1 a.m.and does not close mid-afternoon. Depending upon business, they may seat guests in the lounge instead of the dining room, but our full menu is always available. And, if you prefer sitting in the restaurant, we will happily seat you there anytime. Whatever makes you happy!
Also, again for future visits, our complimentary airport shuttle runs every twenty minutes from 4:20 a.m. until 1:20 a.m. every day. We also have another complimentary shuttle that runs upon request from 5 p.m. until 10 p.m. that will take you to local areas for dining and shopping.
Thank you for choosing the Kanas City Airport Marriott.
If I can be of any additional assistance, please do not hesitate to cotact me.

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