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“Alright rooms, beautiful scenery, great customer service.”

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Kansas City Airport Marriott
Ranked #59 of 109 Hotels in Kansas City
GreenLeadersBronze level
Reviewed September 22, 2013

Check-in was alright, rooms were slightly disappointing. I was EXTREMELY impressed with the customer service. Absolutely outstanding! I was there for a wedding, and the pavilion area for the reception was absolutely perfect. Gorgeous views from the patio at night.

  • Stayed: September 2013
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Thank BridgettNeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 - 323 of 481 reviews

Reviewed September 17, 2013

I was there for a business meeting. We had some meals at the hotel and the food was very average with the best meal being the cold cut lunch. The rooms are small but adequate. The computer to print out airline boarding passes did not work but the staff quickly did it for me on their machines. WiFi and other computer uses are very expensive. They are located on a lake but don't do much to utilize that feature. I will say the staff was very friendly and helpful.

  • Stayed: September 2013, traveled on business
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Thank slhokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

The hotel itself is older. Rooms are smaller. The bathroom is very small. The tub/shower is an old style where you stand taller inside of it than you do on the floor of the bathroom. My husband is 6'6" and couldn't stand up straight without hitting his head on the ceiling. In the room we were in, the heat didn't work and the fan/blower was quite loud. When the fan was off, you could hear people in the hallway. Not ideal. The staff was delightful. The front desk people were very helpful and welcoming upon checkin. They explained the new online check-in procedure to us in case we wanted to use it in the future. We got in late one evening after our event and we were hungry but room service was closed, so the person at the front desk ran to the kitchen to see if we could order a pizza and then some down to pick it up. The kitchen accommodated our request. Very nice. If you don't mind staying at an older property (which has been updated in decor) this is a good value and very close to the airport.

  • Stayed: September 2013, traveled as a couple
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Thank thesportsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

As a platinum Marriott member, I visit lots of hotels. This one is in a great location. We had a very spacious, quiet room as requested. Beds were very comfortable with down pillows. Room service personnel outstanding, finding us a bottle opener when we needed one. The all-important "white noise" fan worked well on the thermostat. The only negative was the wake up call we asked for was never made. This is a serious mistake for an airport hotel, and I brought it to the attention of the front desk. Would otherwise recommend.

Room Tip: Ask for a quiet room. We never heard any planes!
See more room tips
  • Stayed: August 2013, traveled with family
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Thank LvtoPack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013 via mobile

From the always helpful front desk clerks to the terrific bar/restaurant staff, the airport Marriott does not disappoint. The shuttles every 20 minutes and convenient proximity to KCI make it the perfect place to stay the night before an early morning flight.

  • Stayed: August 2013
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Thank bearcatprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Attended wedding here and stayed in the hotel. Fantastic venue,food excellent,nothing too much trouble for the staff. Hotel was really nice,very clean and the bedrooms were big. Bed was so comfy and really nice toiletries. Cant fault the staff or the hotel

  • Stayed: August 2013, traveled with family
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Thank Lynda064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Tried to book the Marriott Courtyard at KCI but it was sold out. Operator suggested the airport Marriott at $99.00/night. I had stayed here on business several years ago and didn't find it up to standard, but this time was different. The property is old, but has been given a refresh. The lobby area was clean and comfortable. Our room was on the fifth floor. It was nicely appointed and clean. Our A/C was not cooling properly so the maintenance man changed a dirty filter and brought us a fan. This fixed the issue and we ended up extending our stay for a second night. This property still charges $9.95/day for Internet Access which is ridiculous. Sodas are $2.00/ea in the vending machines. Computers in the business center charge $6.95 per half hour. These last issues are disappointing because they are unnecessary hassles for travelers----management is still stuck in their 1990's business plan I guess.

Stayed: August 2013, traveled with family
Thank DB514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Avenue, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Green Hotel in Kansas City
Price Range: $104 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 381
Official Description (provided by the hotel):
The Kansas City Airport Marriott is currently undergoing a multi-million dollar renovation. Our redesigned guest rooms are everything you don't expect. Chic, sophisticated & stylish, they feature platform beds, walk-in showers, wide-open closets, hard-surface floors and locally-inspired artwork. All guest rooms have been upgraded to 55” flat screen TVs. This redesign makes the Kansas City Airport Marriott the premier hotel and a top choice for travelers looking for a hotel near Kansas City Airport (MCI). Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center & indoor pool, as well as exceptional on-site dining options. Our newly-designed restaurant will feature indoor, as well as outdoor dining space. We also place you within a short distance of the city's most notable businesses and attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City dining. ... more   less 
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott

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