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“Excellent staff, excellent room - very nice stay!”

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Sheraton Kansas City Hotel at Crown Center
Ranked #11 of 108 Hotels in Kansas City
Certificate of Excellence
Kansas City, Mo
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Excellent staff, excellent room - very nice stay!”
Reviewed February 22, 2010

We stayed Valentine's night 2010. Check was extreamly fast and the staff was very nice. Our king room overlooked crown center shops from the 6th floor and had a great view. We pricelined for $65. The regular rate from Hyatt.com was $189.00 for that night so we were very happy. Location is great for walking to shops or short drive to the Kansas City Power and Light Entertainment District or the Sprint Center (both, less then 2 miles). Would highly recommend.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank golfgal65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (435)
Date | Rating
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English first
midwestgirlatheart
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 14, 2010

We got a great King bed room for only $64 on priceline. I think if we would have spent the $300 some other people said they spent, I would have been disappointed. I liked the decor in the room, I think the tv was a little small and dated for the space. Our remote control did not work, but we were only there one night- no big deal. The bed was really comfy and it was very quiet.
The sink drain was really slow and the tub not super clean. The consiare was a complete idiot though. I asked him for information about the WW1 Museum that was a block away for the freaking hotel and he didn't know what I was talking about. He went over to the wall and started looking through the brochures until he found it.
The location was great. KC is so easy to get around.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nursewife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 14, 2010

The staff was very accomidating to my business schedule and allowed me to check-in early. This is a great hotel for business travel, with plenty of amenities. Would highly recommend to any traveler, business or leisure, and I would definetly stay again.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peeppeep194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
2 reviews
Reviewed January 6, 2010

The rooms were spotless clean, we enjoyed all the amenities, the staff was very helpful and accomodating and the facilities were excellent. Lots of fun stuff to do in the nearby Crown Center and Plaza areas.

Stayed December 2009, traveled as a couple
Helpful?
Thank HolmesDW80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 17, 2009

This hotel has excellent customer service- from the front desk clerks, to the maids, to the restaurant staff. The room was clean, had a fridge, a pretty good view of downtown... The fitness center they have is superb.

There is no free wifi... You have to pay for parking, almost $15 a day...

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ManGoneATravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 28, 2009

A great escape between 2 hard days of work. Very nice room, super comfortable and high level of service. I was only there overnight...but wanted to stay longer!

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Evan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 28, 2009

Even though the Dallas Cowboys stayed at this hotel, it is overall just okay.
The location is outside of downtown, 8 big blocks from the Power & Light Entertainment District about 1/2 an hour from the airport. They have "completed" a renovation, however, the rooms are in need of more renovation, so is the lobby and other public areas including banquet/meeting space. Not to say that this is a bad hotel..............it's just okay.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MtgPlnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Kansas City Hotel at Crown Center

Property: Sheraton Kansas City Hotel at Crown Center
Address: 2345 McGee St, Kansas City, MO 64108-2604
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Official Description (provided by the hotel):
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City

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