Stayed here on business. Hotel undergoing some updates, but most public areas and rooms are complete. Can't say anything about standard rooms as I stayed in an Executive Suite, which was really big and nice, with a separate living room with two couches, second TV, etc. Heat in bedroom didn't work so well, but they came up at midnight to fix it and it worked fairly well after that. Public computer next to coffee bar for printing out boarding passes for all airlines was great.
Main areas, including lobby and second floor lounging/work area are really, really nice. Lobby has tons of couches spread all over for groups to sit together, and mezzanine level has a number of big comfy chairs in front of work tables, all with power outlets for laptops...just very nicely laid out. For events, the "room" elevators don't stop on the "Ballroom" level, so you have to get off at the mezzanine level and walk across to the meeting rooms side and take either the elevator or escalator up one flight to the ballrooms...kind of a pain in the butt.
Only complaint about the nice lobby area is: Bar shuts down well before 11pm! We could have all used another drink, and the hotel could have made so much more money if the bar was open till at least 11 or 12. And it's not a FULL bar either; they have some wines and beers, and a few basic scotches...but they had no lime juice to make a vodka gimlet. Pool area was shut down because of construction, so we took the indoor LINK skywalk over to the Westin and used their pool. I was told our keycard was supposed to work over there, but it didn't...so we waited a minute till someone opened the door and then went in...their hot tub is indoors and really great!
All in all, a very nice, friendly, clean hotel for business, and probably more than you'd expect from a Sheraton.
- Official Description (provided by the hotel):
- Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more less
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- Also Known As:
- Sheraton Kansas City Hotel At Crown Kansas City
- Hyatt Regency Kansas City
- Hyatt Kansas City