We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Kansas City Hotel at Crown Center
Nearby Hotels
$179
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$135
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$149
$139
Sheraton.com
View Deal
  • Free Wifi
  • Pool
$174
Booking.com
View Deal
  • Free Wifi
  • Restaurant
$178
InterContinental
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Best Western Plus Seville Plaza Hotel(Kansas City)(Great Value!)
$118
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Best Western Country Inn - North(Kansas City)(Great Value!)
$83
$72
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
816 Hotel(Kansas City)(Great Value!)
$124
$101
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$229
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hyatt Place Kansas City Airport(Kansas City)(Great Value!)
$111
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,775)
Filter reviews
1,775 results
Traveler rating
919
500
220
81
55
Traveler type
Time of year
LanguageAll languages
More languages
919
500
220
81
55
Show reviews that mention
All reviewscrown centerthe linkunion stationthe club loungeroom servicestarbucks coffeeattending a conferenceper daybusiness trippower and light districtparking garageself parkenjoyed my stayvery nice hotelbed was very comfortablesprint centerfitness center
Filter
Updating list...
1,351 - 1,356 of 1,775 reviews
Reviewed January 18, 2013

The hotel is located in a great place close to the Crown Center shopping, which is fun and has some ok shops, mostly the atmosphere is great. The hotel, which I believe has been somewhat updated is still outdated.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lebby_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this reviewResponded January 22, 2013

lebby_10- Thank you very much for sharing your feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. The Sheraton takes great pride in being located in the heart of Crown Center, and it is so great to hear you were able to take advantage of the shops and restaurants. We value your business and appreciate the comments you shared on your experience at the Sheraton Crown Center. Check out the club lounge access for your next visit, which includes breakfast in the morning, appetizers in the afternoon and internet access in your room room.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

We were there just one night on 1/12/13. Check in was a breeze, room was clean, comfortable and updated. The bed was very good. Their lobby is open and inviting. The only slightly negetive that I could find was there was only one bar in house. We had a reception to go to later and wanted a nice place to chill and eat a small bite. Our food we ordered was good, but it was a sports bar with loud patrons watching football. I just wish we had another choice to order a drink and enjoy each others conversations. We could have walked to somewhere downtown, but it was blistering cold from a winter storm that moved in. Overall this was a great place to stay and would stay there again.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank flamingotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this reviewResponded January 22, 2013

flamingotravel- Thank you very much for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear our staff was able to get you checked in quickly and efficiently and that you were able to relax in comfort in the Sheraton Sweet Sleeper beds! I am pleased you found our new lobby open and inviting! We are very excited about the new renovations we recently completed. The Sheraton values your business and look forward to serving you as our guest in the future. Check out the club lounge access for the future. It is the perfect place to relax and enjoy breakfast in the morning, appetizers in the afternoon with a great view of downtown Kansas City from the top floor of the Sheraton!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

My boyfriend and I stayed at the Sheraton on New Year's Eve. The staff was courteous and the room was very clean. We especially liked the view of downtown, the extremely comfortable bed and the easy assess to Crown Center and Union Station (where we rang in the New Year). It was nice not to have to brave the bad weather and just take the enclosed walk-ways to those two buildings. Thank you to the staff at the Sheraton!! DB

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank diane b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this reviewResponded January 17, 2013

Diane B- Thank you very much for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear you enjoyed your stay on New Year's Even and that our staff was friendly and accommodating, making you feel warm and welcome. We take great pride in the Sheraton Sweet Sleeper bed and I am happy to hear you found the beds comfortable as well as enjoy the great view of downtown Kansas City from your room. The Sheraton is very fortunate to be located in the heart of Crown Center, so close to many of Kansas City's most popular attractions and it is great you were able to have easy access to Union Station with the Link covered walkway. We value you business and are pleased we were able to create a top notch, memorable stay for you both. We look forward to serving you as our guest in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2013

We stayed at the Sheraton for Christmas at Crown Center. This hotel is awesome! They make you feel like a celebrity from the moment you pull up! The room was clean and so comfortable. The views of the city are fantastic. We used the city link to walk around and it was so cool. What a great way to walk around the city in the winter and not freeze your face off! We will be back!

Room Tip: upgrade to the club room and get a great room and access to the top floor where they provide appetizers and refreshments!
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank beachinitMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013 via mobile

Not a whole lot to say specifically, as you can always rely on Sheraton for excellent service, clean and comfortable rooms, great food, the list goes on. We especially enjoyed the convenient and courteous shuttle service to the Power and Light district.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank stbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this reviewResponded January 14, 2013

stbass- Thank you very much for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear our staff has consistently provided excellent each and every stay you have had with us! I am pleased you were able to relax in comfort in your room as well as enjoy delicious meals at any of our restaurants! The Sheraton takes great pride in being located in the heart of Crown Center and knowing you are able to use the complimentary shuttle to your convenience to any of the local Kansas City attractions is great! We truly value your loyalty to the Sheraton and look forward to serving you as our guest in the future, creating many more signature stays. Thank you again for your warm comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews