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“Great weekend getaway!”

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Sheraton Kansas City Hotel at Crown Center
Ranked #11 of 108 Hotels in Kansas City
Certificate of Excellence
Jefferson City, Missouri
Level Contributor
6 reviews
“Great weekend getaway!”
Reviewed December 19, 2012

Beautiful facility and close to downtown and Plaza. Came for holiday festivities and enjoyed the weekend. Restaurant and lobby were relaxing and staff were very attentive and considerate. Room was beautiful, very clean and comfortable. Great property.

Room Tip: Corner suites on top floors larger and quiet.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 20, 2012
Nancy B- Thank you very much for sharing your warm comments regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. I am so happy to hear you enjoyed your stay and were able to relax in comfort in our new lobby. The Sheraton takes great pride in our staff and it is so great they welcomed you with a friendly attitude and accommodated you with anything you needed. The Sheraton guest rooms have also been recently renovated and I am pleased you thought the room was beautiful and comfortable. We truly value your business and look forward to the opportunity to serve you as our guest in the future. Check out the great packages on our website for Sea Life and Lego Land some of Crown Centers newest attractions for your next stay!
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1,556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (435)
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English first
Fayetteville, Arkansas
Level Contributor
3 reviews
3 hotel reviews
Reviewed December 18, 2012

Great Location and Great place to stay. Close to everywhere I needed to be. Staff was very friendly and room was perfect. Go to Kansas City about 5 times a year but this was my first stay. Will make sure I stay here again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobby V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 20, 2012
Bobby V- Thank you very much for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. The Sheraton takes great pride in being located in the heart of Crown Center, surrounding so many of Kansas City's favored attractions and it is so great to hear the location was convenient for you! I am so happy your room was perfect for you and that our staff was friendly and accommodating, making you feel welcome. The Sheraton values your loyalty and we look forward to having the opportunity to serve you as our guest in the future!
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Omaha, NE
Level Contributor
4 reviews
3 hotel reviews
Reviewed December 17, 2012

I stay on business in Kansas City twice a month and as a Starwood Platinum member the Sheraton KC @ Crown Center is one of my go-to properties since changing over from Hyatt last January. Rates are generally very competitive to the Westin Crown Center and other Starwood properties in the KC area. The lobby is recently renovated and is quite nice. Excellent fitness facility for which there is no $5 daily charge as in the Westin down the street. Overnight self parking is $15 which is standard for the Crown Center or Country Club Plaza. The hotel is decidedly business traveller dominated during the week with more families during the weekend visiting Crown Center and Union Station. It is also a very short cab ride from the Power and Light District and Sprint Center arena. Service has always been very good for me and my Starwood Gold/Platinum membership has always been recognized, although as Gold I was not always upgraded, depending on availability most likely.

Breakfast buffet is excellent in the Terrace Restaurant and service is awesome. I am always recognized on-sight (especially by Lusa) and treated great. Not a lot of evening dining options within walking distance. Spectators sports bar has a limited menu. There are a few options in the Crown Center shops a short walk through the enclosed elevated walkway and a great BBQ restaurant that is walkable if you wish to explore a bit through Union Station and over the tracks to the Old Freight House. The Club Lounge has a decent hors d'oeuvre menu in the evening but the breakfast offering is a bit short of other Sheraton club lounges. They do have a great espresso/capaccino/latte machine in the lounge however and the panoramic views from the top of the hotel are worth it. Rooms have mini-fridges which I prefer over a mini-bar. Desk is sufficient to get a little work in and power outlets are convenient. Internet speed was adequate and better on the club level floors.

Bottom line is that I will continue to frequent this Sheraton on my trips to Kansas City.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ktjtomaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 18, 2012
ktjtomaha- Thank you very much for taking your time to share your feedback on the Sheraton Kansas City Hotel at Crown Center. It is so great to hear you like the new lobby as well as our Fitness Center and that our staff consistenly provides signature service, recognizing your Platinum status. Your loyalty to the Sheraton is very important to us and we appreciate you choosing out hotel as your preferred brand! I am pleased you enjoy the amenities offered to you in our new Club Lounge. We value your business and look forward to having you back soon! Thank you again for your great comments!
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Omaha, Nebraska
Level Contributor
3 reviews
Reviewed December 14, 2012

My family tries to go to KC during the Christmas holidays to get away and do some shopping. The Sheraton is always our first choice due to the cleanliness of the rooms and the nice staff. The bonus of staying here is your are right next to the crown center shopping, ice skating, Union Station ( use the enclosed walkway and you never have to step outside) and a very short drive to the Plaza. It is a great place for a young family or an adult get away. I highly recommend this hotel

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 17, 2012
Steve268- Thank you very much for taking your time to share your warm comments regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear the Sheraton is your families top choice to stay at during your family get aways! I am so happy to hear you enjoy your rooms during your stay and that our staff is always friendly and welcoming! We are very fortunate to be located in the heart of Crown Center, surrounded by so many of Kansas City's most popular attractions and it is great to hear your family gets to enjoy the Ice Terrace, Union Station and the restaurants and shops in Crown Center. We truly value your loyalty to the Sheraton Crown Center and look forward to creating many more warm and memorable stays for your family. Check out the great holiday packages we offer on our website for next years get away!
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Saint Louis, Missouri
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 13, 2012

I usually stay at this hotel when in Kansas City, and was staying there when it was a Hyatt and then a Sheraton. It's a large hotel with spacious rooms that is well run. I especially like the location--being near everything worth doing in the immediate downtown area (Crown Center, Union Station, shopping, restaurants, museums. It's also a good business/meeting hotel and I've hosted several large events there. They never disappoint.

Room Tip: If you get a room on a upper floor, you have a really good view of Kansas City.
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 14, 2012
Clark H- Thank you very much for taking your time to share your warm feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. We are very fortunate to be located in the heart of Crown Center, surrounded by so many of Kansas City's most popular attractions and it is great to hear you found the location convenient and were able to take advantage of the shops and restaurants as well as visiting Union Station. We value your business and thank you for chosing to hold your meetings at the Sheraton. We look forward to being able to serve you as our guest in the future and provide the signature service we strive to give our guests. Check out the great packages we offer on our website for the Exhibits in Union Station, Sea Life, Lego Land or any of the holiday packages we offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
Reviewed December 12, 2012

I stayed at this property over a weekend and thought it was outstanding. From the moment the doorman greeted me to check in where I found the registration person to be extremely nice all the way through my stay this was a great stay.
The rooms are very quite, the public area of the hotel was modern. The hotel shows no signs of wear. You'd think you are staying at a new hotel!
My only wish is that I could have the same experience at all the hotels I stay at.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liliana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 14, 2012
Liliana G- Thank you for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear your found our hotel outstanding and that our staff made you feel warm and welcome from the moment you arrived. I am happy to hear you enjoyed your room and were able to relax in comfort and quiet. We truely value your business and thank you for your loyalty to the Sheraton Crown Center. We look forward to serving you as our guest again, and hope to provide the warm, welcoming stay we provided you recently. Next time you return, check out the great packages we offer on our website for Sea Life, Lego Land, or any of the holiday offers we have going on.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Topeka, Kansas, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 12, 2012

I love staying at the Sheraton the staff is so attentive and the new lobby is beautiful. I come to Kansas City for work and pleasure and I always try to stay at the Sheraton. The beds are very comfortable and the view of the City is excellent. The walkway to Crown Center and Union Station makes it so easy to enjoy the shopping without driving. They have great places to gather with friends in the morning for breakfast or at Specators in the evening.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, December 14, 2012
Clara G- Thank you for taking your time to share your warm feedback on your recent stay at the Sheraton Kansas City at Crown Center. I am so happy to hear you love staying at our hotel and that our staff is accommodating to any of your needs. The Sheraton is very excited about the new lobby and front drive renovations! It so great to hear you like the new renovations and were able to relax in comfort in our Sheraton Sweet Sleeper beds. We take great pride in being located in the heart of Crown Center, so close to many popular Kansas City attractions and I am pleased to hear you were able to use the Link covered walkway to your convenience to visit the shops and restaurants in Crown Center as well as Union Station. Thank you again for sharing your wonderful comments on your stay at the Sheraton, it means so much to us. We look forward to having you back in the future and creating another warm and memorable stay.
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Additional Information about Sheraton Kansas City Hotel at Crown Center

Property: Sheraton Kansas City Hotel at Crown Center
Address: 2345 McGee St, Kansas City, MO 64108-2604
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Official Description (provided by the hotel):
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City

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