The staff was attentive and very helpful. I really appreciate all the great service that was provided to the guests in Kansas City for our celebration. Although a couple of problems did arise during the time we were all at the hotel, the issues were dealt with quickly and resolved to everyone’s satisfaction. The staff truly wanted to provide their guests with a very comfortable and pleasant experience. I received many compliments from my family and guests about the rooms, the service, the breakfast, and of course, the evening reception. All of the staff is to be commended. However, a few should be mentioned with providing exceptional service: Melanie, Olga, and Sophia went above and beyond. And one of the housekeeping staff on the 4th floor provided extra service, as needed. I am sorry that I have misplaced her name, but I do know she has a little boy named Lawrence. Thank you for making our time there memorable and special.
- Official Description (provided by the hotel):
- Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains. The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport. There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception * Free shuttle service in a 4 mile radius * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more less
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- Also Known As:
- Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
- Holiday Inn Kansas City
- Kansas City Holiday Inn